Butchers Equipment Warehouse Reviews 

5,767
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The guys at BEW couldn't have been more helpful with our order which included custom sized Stainless Steel Tables, knife and ancillaries. The manufacture and delivery period was amazing and the t... See more

Rated 5 out of 5 stars

هذه صياغة مختصرة وطبيعية بلهجة بريطانية: I’ve been a regular customer for years. Orders used to arrive quickly, but now I pay extra for delivery (£4 or even £10) and they’re still always late. My lat... See more

Company replied

Rated 4 out of 5 stars

I was pleased to find this item was actually available. My only quibble was that my oilstone is two-sided so I would have liked a box which was designed with both sides effectively as lids. But it w... See more

Rated 5 out of 5 stars

I bought one of these about twenty five years ago although it still sharpens great it needs replacing you used to be able to purchase these in any high st but now you need warehouses like BEW .Well do... See more

Company details

  1. Industrial Equipment Supplier
  2. Butcher Shop

Written by the company

Leading retailer & distributor of high quality professional butchers machinery & accessories.

Butchers Equipment & Accessories Specialist

Written by the company

Free Delivery Available.
Free delivery available on all orders to UK Mainland. Please note any orders containing a bladed item may be subject to an age verified delivery fee.
We Take Customer Service Very Seriously.
We provide the highest level of customer care throughout the entire order process. You can contact us via email or by phone where a friendly agent will be able to assist you with any queries.
SAFE & SECURE
butchersequipment.co.uk is registered and assured with Trustwave and uses a VeriSign Secured 128 bit SSL payment system.
TRUST
As one of UK'S leading suppliers, we have built our company and reputation on trust. We provide the highest quality Butchers Equipment at very competitive prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 82% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,767)

501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price

Good price, good product, quick delivery

11 June 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Thank you for the positive feedback, Looking forward to serving you again.

Rated 1 out of 5 stars

DPD 🤯

Ok, to be completely honest, I was supposed to have the delivery on Wednesday, I wasn't at home, the same thing happened on Thursday, I understand the ID requirement, I knew there might be 3 attempts, so I ordered for Friday, took a day off, and no one even left a message and I still don't have the knife.

9 June 2026
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Reply from Butchers Equipment Warehouse

Thank you for your feedback. While we understand your frustration with the delivery delay, we respectfully disagree with this 1 star review. Our team processed and dispatched your order promptly. Unfortunately, delivery failed on the first two attempts because no one was home to receive the package. The third delivery attempt was an arrangement made directly with DPD, who experienced local delays that day. While we cannot control courier issues after multiple missed attempts.

Rated 5 out of 5 stars

Useful tripe knife.No fuss

No fuss, very efficient.

8 June 2026
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Reply from Butchers Equipment Warehouse

Thank you for choosing Butchers Equipment Warehouse.
We are delighted you're happy with your purchase and hope to serve you again in the future.

Rated 5 out of 5 stars

Fast delivery everything i ordered was…

Fast delivery everything i ordered was correct a+++

1 June 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future

Rated 5 out of 5 stars
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Great range of products

Great range of products, good value, easy to use and order from the website and delivery was very fast. Very happy with my order and would highly recommend Butchers Equipment Warehouse.

8 June 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse

Rated 5 out of 5 stars

On time

On time, no issues and items as ordered

8 June 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Thank you! We always aim to deliver the best possible service for you.

Rated 5 out of 5 stars

Good products and excellent service

Good products and excellent service

4 June 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future

Rated 5 out of 5 stars

Excellent

Excellent, prompt service. We were kept fully aware of the date our goods were due in and they rang us a soon as it was in stock

2 June 2026
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Reply from Butchers Equipment Warehouse

Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future

Rated 3 out of 5 stars

There were cancellations on delivery

There were cancellations on delivery. The item arrived and wasn't quite what I expected. Larger blade and a little flimsy. The DPD delivery man asked for age id. As im 68 seemed needless. Whatever the id checks it wouldn't preclude misuse. Surely obvious id woukd suffice. The text I received merely required someone 18 plus to sign for the item. So I had to find my driving licence and the driver proceeded to take down details from it.

4 June 2026
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Reply from Butchers Equipment Warehouse

Thank you for your feedback.
We have verified your order details and confirmed that you received the exact 10cm paring knife you purchased. Regarding the delivery, ID verification for bladed items is now a legal requirement in the UK. We support our couriers for following these strict safety regulations to ensure compliance with the law.

Rated 5 out of 5 stars

Great products

Great products, I bought a 10" Victorinox butcher's steak knife. Brilliant knife and very quick delivery.

5 June 2026
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Reply from Butchers Equipment Warehouse

Thank you! We always aim to deliver the best possible service for you.

Rated 5 out of 5 stars

Quick and efficient ordering and…

Quick and efficient ordering and delivery.

3 June 2026
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Reply from Butchers Equipment Warehouse

Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse

Rated 5 out of 5 stars

Very quick service

Very quick service. Delivery was estimated 4-8 working days.
Arrived in 2

3 June 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse

Rated 5 out of 5 stars

They went the extra mile for me.

I approached Butchers Equipment Warehouse for a product that I could not find anywhere in the UK.

They went to their supplier in Germany and arranged delivery for me. I was only buying in small amounts but they offered me a good discount on bulk orders.

I have highly recommended them to my friends and colleagues.

26 May 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future

Rated 5 out of 5 stars

This is great

Good service

20 May 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

We are delighted that you are happy with your purchase and the service provided by Butchers Equipment Warehouse

Rated 5 out of 5 stars
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Thank you for choosing Butchers Equipment Warehouse.
We are delighted you're happy with your purchase and hope to serve you again in the future.

Rated 5 out of 5 stars

Excellent service

Item purchased was exactly what I wanted. Delivery was as promised with regular updates

27 May 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse

Rated 5 out of 5 stars

very good communication very easy…

very good communication very easy transaction arrived in good time as all ways thankyou again

20 May 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

We are delighted that you are happy with your purchase and the service provided by Butchers Equipment Warehouse

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