My dog gets so excited when his BusterBox delivery arrives So far, the toys have been a massive hit. Especially considering he wasn't much of a toy dog when he first came to us. The treats, although... See more
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Dog Subscription Box Service in Ireland and the UK - Sending healthy treats and fun toys for dogs monthly. Join our pack of happy doggies :)
Contact info
Grange Drive, Dublin 13, United Kingdom
- www.busterbox.com
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Replied to 45% of negative reviews
Typically replies within 1 month
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Tough toys certainly living upto their name so far.
We rehomed a lovely dog called Pepper. She’s a Greyador and just adorable. She loves toys but very quickly destroys general ones you can buy in local shops. I heard Buster Boxes have great themed toys and lovely treats. I upgraded to the tough toys and they are lasting so far. She especially loved the dinosaur 🦕.
Looking forward to seeing what’s included in the next box in March.
I have been using buster box for the…
I have been using buster box for the past 3 years nearly now, I have a large staffy who knows his box as soon as I walk in the door paw on it my box! 😂 some of the toys inside he kills in 2 seconds flat others he has had since the first box but whether he destroys or not he is happy and that's all that matters he enjoys he treats thanks buster box ( Stormin B)
I’ve had BusterBox for a few years now…
I’ve had BusterBox for a few years now and my dogs go nuts when it arrives each month. The toys are themed each month and they are excellent quality, durable toys not cheap rubbish. The treats / chews / biscuits etc are always good quality and they are well received by my dogs too! Really good value for money considering how much you get in each box.
Good strong toys
Good strong toys if you ask for the tough ones. Most of the treats are vegetarian but the dogs liked them anyway. I think it would be better every other month as far too many toys and I've got 5 dogs, we can't keep up!!
Our boy loves his monthly box
Our boy loves his monthly box. Saves me going out and buying new toys constantly and there’s a variety of treats. If I had to ask for anything different it would be for more natural treats rather than ones with lots of cereals and derivatives. We do get some repeat treats as well which seems a bit wasted when he doesn’t like them. However in my eyes it’s still very much worth it!
My dogs love the toys and treats they…
My dogs love the toys and treats they get every month and go crazy when their box arrives
Highly recommended
Lovely great quality items… different every delivery with a theme for the month. My dog loves the treats and the toys. Great customer service and monthly price also. Highly recommended
Never disappoints!
I don’t know who enjoys the BusterBox deliveries more, me or my dog?! Each month we love finding out what goodies are being delivered and spend hours playing with the new toys! Thank you BusterBox!
Busterbox is very reliable always on…
Busterbox is very reliable always on time. High quality toys and treats, customer service is very good they even changed my payment date to suit me. It is without a doubt my dogs favourite day of the month.
My dogs love busterbox (especially the…
My dogs love busterbox (especially the treats!) The only negative is that they expect one everytime the postie chaps my door 😂
Great customer service
Rebel our French Bulldog always enjoys the treats and toys in his BusterBox. I wanted to say how great the customer service from Mandy was last year too. Rebs was poorly on 2 separate occasions in 2 months with extensive vet treatment and with no fuss, just empathy and genuine care, we were able to pause his boxes. It was a really stressful time and BB being so understanding and easy to deal with honestly made such a difference
Locked me into a 12 month subscription…
Locked me into a 12 month subscription without my knowledge, refused to respond to me on several occasions (currently I have been ignored for over a week) they have then proceeded to take more money off of me after I have cancelled everything and continued to HOLD onto their products because I have been waiting on advice to return since I am being forced to return the items due to their error.
They have not provided me any compensation, they have barely acknowledged my existence and I was disgusted to see another buster box delivery at my door today. Crap toys, RUBBISH treats, honestly very terrible value for money all round.
DO NOT buy from these people, they are a complete joke and will scam you out of your money.

Reply from BusterBox
My puppy loves these boxes
We love buster box I signed up for 6 month subscription and the first two boxes have been amazing! Also came with a bed which my puppy loves. Thank you! I recommend to dog lovers and it gives good ideas on what treats to get your dog and gives you a chance to trial different ones to see what they do and don't like. Also toys are good quality!
I did write a bad review due to the…
I did write a bad review due to the delivery issues and the fact I didn't think it was worth the money. But they have been very helpful with me for cancelling the subscription. So I'm writing a better review. It's all about affordability I suppose. The dog bed I was very happy with my dogs did love it and the treats TBF but I just couldn't see the worth of having to pay £30 a month for 2 bags of treats and 2 toys. Especially after such difficulties with delivery etc

Reply from BusterBox
Great toys and great treats
Great toys and great treats. My dog loves it when her busterbox arrives
Highly recommend
Highly recommend, great communication, quick delivery well packaged, fast response from customer services who are so happy to help with any questions.
Buddy absolutely loves his new bed and healthy treats and toys he’s looking forward to his next box!
Taking payment although cancelled
Not only the box is overpriced for what you get, they continue trying to take payment after cancellation.
The products in my box were all available at cheap stores such as B&M and barely anything in the box, would cost around £4 for £5 for the contents I received - I was disappointed.
Love it
Dobbie loves receiving her box every month, she always loves the toys and it’s great to try a new range of treats that she won’t have had before. Great value!
Impossible to cancel
Products are good but near enough impossible to cancel. They are dreadful.

Reply from BusterBox
Overpriced, take your money but don’t send the goods.
12/02 - Just an update that they have cancelled the box I’ve paid for without informing me, after they responded to this review.
Don’t waste your time. Signed up to a 6 month subscription in December. The free bed ‘worth £60’ can be bought online for about £15-£20. Also didn’t send one for the size of my dog. So overpriced. I found the toys and treats online for a few pound each, doesn’t add up to anywhere near £30. I never received my second box this month, no replies to emails but they’re trying to take a third payment when they haven’t even sent my second box. I’ve had to put a block against the company on my bank & now trying to claim my money back for the box I never received.

Reply from BusterBox
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