BustedTees Reviews 85

$10 shipping for two shirts at a cost of $50?
Then asks for a "tip" upon checkout?
Never again.

I ordered 3 T-shirts on the 6th of September and I still haven’t received them. I was told as it was international shipping it could take 6 weeks. It’s been 2 months! So I was offered a store credit which was a joke.. so now it’s been refunded MINUS shipping!! Why should I pay for items to be shipped that NEVER arrived!! Utter crap!

I got mine and the quality was horrible. Like they ran out of ink. I ordered ladies and they were clearly men’s cut. Didn’t even bother to return them based on the reviews.

Do not order. You will be disappointed. Quality sucks.

After ordering 6 weeks ago, I complained that my t-shirt never arrived. They would not contact UPS and UPS wouldn’t speak to me.

I asked for a refund, but they said I have to wait another 90 days!

Poor service. I question if they’re even a real company.

Facebook should be deleting them.

Believe other reviews. I placed an order almost a month ago. UPS still doesn't even have my product. Very unprofessional. Instagram shouldn't allow just anyone to advertise.

I'm chasing down a refund on an order and getting the runaround.

6/17/2020 - Ordered a shirt, and site says they complete and ship within 5-7 business days, but I allowed some extra time due to pandemic.

7/11/2020 - Contacted them asking about status and telling them that I wanted to cancel if it wasn't going to arrive prior to 7/17/2020.

7/13/2020 - Contacted them again because I hadn't had a response from 7/11/2020 inquiry.

7/15/2020 - BustedTees sent a note that they're running behind and it's just going into production, will be done soon.

7/16/2020 - Busted Tees sent tracking number.

7/25/2020 - Tracking data shows shipment order created, but nothing has been sent out. Reached out to BustedTees again to get a status update and request a refund if it still hasn't even shipped.

7/27/2020 - BustedTees sent a note that "seems UPS might not have received the package" and that if I don't receive it after 30 days, they'll issue a new one or a refund. I wrote back that I paid for the order on 6/17/2020, so they've had my money for over 30 days and told them to cancel the order. They obviously bought themselves some time by giving a tracking number but still hadn't sent the package. They wrote back and said their policy was to give the delivery 30 days from when it was shipped, but it never shipped in the first place, I argued, so I want a refund.

This is ridiculous - they took the order, and my money, and now are refusing to acknowledge that they never sent it and holding my money for no reason at all. Tracking still shows that nothing was ever handed over for delivery.

They have no phone number to call, so I will keep venting on review sites, and eventually to the Better Business Bureau and/or the Michigan Attorney General office until I get my refund.

Don't order anything from this company. I waited for a month to receive the order and when I didn't receive any notification that it had been shipped, I cancelled the order and asked for a refund.
It took them over 24 hours to respond to my cancellation email, where they indicated it had been already been shipped and they could provide a store credit if I wanted to return the items. I checked my order status - it does not say shipped, nor have i received any notification to say it was shipped.
To say they are deceitful seems accurate to me. Save yourself the money and time and don't order anything from them.

Busted Tees? More like busted customer service! I placed an order a month ago and haven't heard a word since. Even sent them two emails inquiring about status in the past week and STILL no response. I finally notified them that I just want to cancel the order but here's the big question.... will they even know I've canceled since they clearly don't check their "contact us" inbox? Steer clear. Not worth the effort you'll have to put in following up on these guys.

I ordered 4 shirts and got a quick email confirmation of my order. But then nothing for 2 weeks. I wrote to their Customer Service email, and after a couple of days they responded that they were behind in orders, but were trying to catch up. So I waited 2 more weeks, and still no word. I wrote back again asking that they cancel my order and give me a refund. It took them a couple of days to respond to that, but they did cancel it and give me a refund. I’m disappointed in the whole process, but at least I ultimately don’t feel like they scammed me.

4 weeks after ordering 2 shirts and still not delivered. Their email reply said "running behind". They should quit advertising if they can't be efficient

Ordered t-shirts a month ago. Their site states they ship in 5-7 days. I emailed them two weeks ago for an update and ETA and got a vague 'we're running behind' message. Requested a refund.

UPDATE 7/29/2020. Like the person below, I was sent a tracking number over two weeks ago. It still hasn't been handed over for shipping. I got the same runaround about 'if it hasn't moved in 30 days we will replace/refund.' I opened a claim with PayPal. I want my money back.

No delivery after 12 days! Terrible site to shop from!!!!!

Placed an order from the UK on 2nd December 2019.
17 days later I get a message saying it will be shipped soon.

When I queried why it hadn't been sent in time to hit International shipping dates for Christmas I was told orders take from "between 2 weeks to 2 months to be shipped". I guess taking people's money upfront is more important to you folks than customer satisfaction.

I'll not be recommending you to anyone.

Edit: I was refunded my shipping for this order, which I appreciate. The item I ordered was good quality.

1 star is too many. Never received order, been arguing for over s month on getting refund. One excuse after another, highly recommend finding a different vendor.

I bought this great hoodie from Busted tees a few years back. It fit me great. Was my favorite hoodie. Over the past few years I've bought at least 15 hoodies and 30 different shirts... well, my favorite hoodie went missing after a wildfire swept through my town and forced me to leave. So after several months of looking, I gave up and decided to spent another $40 on the same hoodie. Only when it came in it was a completely different style and material. I contacted busted tees and they essentially told me to deal with it. They didn't inform repeat customers of this change in style. The new style is thick and frumpy, very different from their comfortable light weight hoodies from before.
I won't be shopping here again.

The shirts themselves are just really low quality. I love the designs on their site, but the actual tshirt ruins any cool factor. No amount of stressing, washing, or salt brine will loosen the fabric.

Great Tshirts - awesome designs.

No issues in ordering. Highly recommended.