I was logged out of my Business Banking Account. I want to thank the lady who yesterday and today, with endless patience talked me through many attempts to re-set the details. She was very practical... See more
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Business banking should be simple and straightforward and that's exactly what we aim for at HSBC. Whether you need the app-based HSBC Kinetic Current Account, HSBC Small Business Banking Account to help you manage growth, or HSBC Business Banking Account for established companies, we've got the right tools to help you.
Our digital services include;
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1 Centenary Square, B1 1HQ, Birmingham , United Kingdom
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Replied to 98% of negative reviews
Typically replies within 1 week
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Philip eze was great, i was impressed by his service, very helpful, and reach my goals of opening an account.

Reply from HSBC UK Business Banking
I had occasion to visit the newly reopened HSBC bank in Buchanan St, Glasgow today. I had an issue with my business internet banking. I met Reece Harding, who was able to help. His helpful approach and product knowledge was fabulous. He had the issue resolved speedily and in a friendly, very personable way. His approach to customer service was tremendous, with the ability to help, without making me feel stupid. What a wonderful ambassador for the bank. Thanks Reece.

Reply from HSBC UK Business Banking
Dave Mower has been a great help in resolving issues that I had with my HSBC Business accounts - communication was outstanding and problem resolved
Thank you

Reply from HSBC UK Business Banking
Rafique Mazumder (Direct Business Specialist | SME Business Banking) at HSBC was extremely helpful and professional at all times. He helped with my loan application and made it very simple and easy from the set go. Very supportive and knows his job very well.

Reply from HSBC UK Business Banking
I visited Hounslow branch to discuss lending and met Shobha Gupta . She assisted me with overdraft and commercial card on the same day. Very happy with professional service. Thanks

Reply from HSBC UK Business Banking
One of the most stupid bank with Zero support to business customers.
I opened my business account they asked for manual verification. After providing all the information, account started working normal. Suddenly, after couple of days they restricted the account without notifying me. My supplier told me that your transaction is declined.
I contacted them and complained that why nobody told me if there is any compliance pending. Did a complaint and also responded to same email where they asked for documents but no response even after 10 working days. One of the worst experience with digital banking. Customer support is kind of receptionist who don’t have access to anything to resolve issue nor can transfer call to anyone

Reply from HSBC UK Business Banking

Reply from HSBC UK Business Banking
I visited hounslow branch to open business account and met Shobha Gupta who helped me to open my business account. She was very helpful and assisted me to open account quickly. Very happy with the service.

Reply from HSBC UK Business Banking
Alpa Jani was very helpful and helped me to apply my business in branch. Thank you.

Reply from HSBC UK Business Banking
Alpa Jani helped me for my business loan. She is very helpful and available.
Thank you.

Reply from HSBC UK Business Banking
A quick and easy process every time I use the service. Each person I speak with talks through and stays on the line until the issues or requests are completed.
Both inside branch, online or phone this bank is spot on!

Reply from HSBC UK Business Banking
I have got to say that HSBC have looked after me and my business. They take the time to listen and respond quickly to any of my issues or problems. Would highly recommend that you use their services.

Reply from HSBC UK Business Banking
Tanya Hatto at hsbc business banking could not have been more helpful in helping out with my requirements fantastic person to deal with

Reply from HSBC UK Business Banking
The person I dealt with Zainab Muses was extremely patient and very, very helpful. She was also extremely courteous.

Reply from HSBC UK Business Banking
I had plenty of frustrating experiences with HSBC years back whilst adding signatories and other administrative functions to our account, but have had many very good experiences with our various relationship managers over the years, most recently including Manpal Singh who helped me navigate a lengthy safeguard review. Really appreciate his high level of service!

Reply from HSBC UK Business Banking
The person i dealt with at Hsbc (Rafique) was very helpful and understanding he worked with me to come to a agreement very impressed with this person.
I will call him again if needed.
10 out of 10.
Kevin

Reply from HSBC UK Business Banking
Great service and Ashad Ibraimo excelled in his customer service how he handled my enquiry.
I cant recommend HSBC enough.

Reply from HSBC UK Business Banking
Dave Mower is a consummate professional. He followed through with everything he said she would, and accommodated us in every possible way. He is truly an invaluable asset to HSBC.

Reply from HSBC UK Business Banking
This bank which should be international has been not able to do an international transfer for months, at last they asked more than 2000 Euro for the expedited process but after a week from the payment I haven't received neither a notice from them. They have been paid for delaying or doing nothing at all? I find their behavior shameful as because of them I am in a serious trouble. I add that their reply is unuseful as the number doesn't reply

Reply from HSBC UK Business Banking
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