Burgtec Reviews 6

TrustScore 4 out of 5

4.2

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Company details

  1. Bicycle Wholesale

Written by the company

Burgtec was born out of a passion and obsession for mountain bikes and racing. Our aim is to produce the best quality mountain bike components. The hours that we have collectively spent working and developing Burgtec, doesn’t bear thinking about. When you're passionate about something you know the lengths you will go to succeed. It's a labour of love.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Best in the business

These lads are the best in the business. Very helpful and around great people.

Thank you lads

10 January 2024
Unprompted review
Burgtec logo

Reply from Burgtec

Thank you Andrew! 😃

Rated 4 out of 5 stars

Really helpful service

Brilliant service, ordered some clothing which took a ridiculous amount of time to arrive but this is due to DPD not Burgtec. Quality of the clothing was brilliant, so much so I ordered another one and they were so easy to use and quick to respond with the exchange so delighted with it.

The only reason its not 5 stars is I ordered two jumpers in size medium and in two colours. there is quite a bit of size difference between the two. I get not all clothes will be identical in size but its far more noticeable than it should be but generally been a good experience and happy with the first jumper, just need to try get another one that is sized right.

13 February 2022
Unprompted review
Burgtec logo

Reply from Burgtec

Hey Michael,

Thanks for the 4 stars!

Sorry about the issue with the sizing, we've not heard of this before. Let me know if there is anyhing we can do to help on that.

Many thanks

Will

Rated 5 out of 5 stars

Burgtec -excellently engineered, exceptional customer service.

Burgtec make excellently engineered, high quality components and have exceptional customer service. I also love that they give you a free air freshener for the car and also I asked if they could throw in any stickers lying around and they did, my nephews will be chuffed!

I can't recommend Burgtec enough for their exceptional customer service and high quality after market bicycle components.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Great pedals

Great pedals, look fabulous on the bike and work very well. Also the black anodising seems durable unlike some other pedals l have used.

Unfortunately l damaged one pedal when l hit a rock with it. l returned the pedals to Burgtec and they basically rebuilt them free of charge, including two new pedal bodies and new axles.

These pedals are not cheap, but you get what you pay for. l recommend them unreservedly.

UPDATE

11 months (and 2,500 miles) of off-road thrashing, rock hits, crashes and Peak District mud, and one of the bearings had become stiff.
l returned the pedals to Burgtec for a service. l didn't expect, nor ask for, a warranty repair.
l received the pedals back fully overhauled at no charge!! You can't argue with service like that.

16 May 2021
Unprompted review
Burgtec logo

Reply from Burgtec

Hey Martin,

Thank you for the review! Here to help any time you need.

Thanks

Will

Rated 5 out of 5 stars

Not 'only' top quality components but…

Not 'only' top quality components but also great people to deal with.

I have had some problems with my returns via Royal Mail at some point though parcel was lost. I have contacted Burgtec and they got my back covered right away.

Big thanks to Tom for all the support.

Totally recommend!

15 December 2020
Unprompted review
Rated 5 out of 5 stars

These guys make quality components 🤘

I've bought a few products from Burgtec through my local bike shop, I really like the brand
I've got a set of bars, stem, peddles, grips and some shock bushes. I genuinely love the pedals and been really impressed with overall quality of everything, never heard a bad thing about Burgtec
Sound bunch of guys

13 August 2019
Unprompted review

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