Bumble and Goose Reviews 

84
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Gorgeous, delicious cake. We ordered the malteser drip cake. Online ordering easy. Came exactly as per the online picture. Lovely packaging and delivery straight to the door. Generous description of p... See more

Rated 5 out of 5 stars

I won a boxed set of various brownies on a forum! Theses arrived nicely packaged and we're all wrapped individualy each one look lovely and tasted amazing various flavors! And these lasted less than t... See more

Rated 5 out of 5 stars

The best customer service I have received in a long time! I cannot recommend Lynsey and her team enough, they have looked after me so well over the years as I have given them increasingly tighter dead... See more

Company replied

Rated 5 out of 5 stars

I found Bumble and Goose through a quick Google search and reached out with a very last-minute request - corporate branded biscuits for an event happening the next day. With less than one working day’... See more

Company replied

Company details

  1. Corporate Gift Supplier
  2. Bakery
  3. Cookie Shop
  4. Gift Shop
  5. Promotional Item Store
  6. Promotional Products Supplier

Written by the company

Bumble & Goose is a multi-award-winning luxury corporate bakehouse creating beautifully branded biscuits, brownies and edible gifts for businesses, brands and agencies throughout London, the UK, Ireland and Europe. We specialise in bespoke corporate gifting, branded logo biscuits, QR code biscuits, luxury brownies and handmade treats for events, product launches, PR campaigns, conferences, client gifting and employee celebrations. Our work has been recognised at the Bake & Brew Awards 2026, where Bumble & Goose was named Best Branded Biscuit & Corporate Treat Supplier 2026 – UK & Ireland, alongside the LUXlife Edible Marketing Innovation Award 2026 – UK & Ireland. From London offices and event venues to businesses across the UK and Ireland, our bakes are handmade to order in small batches and delivered directly to our clients or their recipients. Every order is handmade using quality ingredients including real butter, Madagascan vanilla, free range eggs and Callebaut Belgian chocolate. We work with businesses of all sizes, from individual client gifts and team celebrations to large-scale branded orders for national events and campaigns. Bumble & Goose is trusted by leading brands, businesses and agencies looking for memorable corporate gifting with a personal touch. Whether you need branded biscuits for a London event, brownies for a nationwide campaign or gifts delivered to multiple locations, our team can help bring your idea to life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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No recent history of asking for reviews

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4.7

All reviews

(84)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a house warming gift it…

I ordered a house warming gift it arrived beautifully presented and on time

21 August 2026
Unprompted review
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Reply from Bumble and Goose

Aww thank you for such lovely feedback! Absolutely delighted you choose us for some house warming biscuits and thank you for taking the time to leave such a lovely review, Best, Team B&G

Rated 5 out of 5 stars

Great brownies- the best I’ve ever had.

Great brownies- the best I’ve ever had.

21 July 2026
Unprompted review
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Reply from Bumble and Goose

I'm so sorry for the delay in acknowledging this lovely review David! We are over the moon to hear that these are the best brownies you've ever had! Thanks for taking the time to leave us a review; as a small business it means the world to us! Best, Team B&G

Rated 5 out of 5 stars

1st Holy Communion biscuits

Stunning looking and yummy tasting 1 st Holy Communion biscuits. The communication, delivery and actual biscuits were absolutely amazing.

30 April 2026
Unprompted review
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Reply from Bumble and Goose

Hi Zuzana, firstly I'm so sorry for the delay in acknowledging this lovely review! Secondly thank you so much for suck lovely feedback. I'm delighted to hear such lovely feed back about our 1st Holy Communion Biscuits and thanks again for choosing us to be part of such a special event. Best, Team B&G

Rated 5 out of 5 stars

Incredible product, even better service

The best customer service I have received in a long time! I cannot recommend Lynsey and her team enough, they have looked after me so well over the years as I have given them increasingly tighter deadlines and never once been let down. Bonus that the cookies taste unbelievable too! :)

13 April 2026
Unprompted review
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Reply from Bumble and Goose

Hi Sam,
Thank you so much for such a lovely review, it really means a lot! We absolutely love working with you, and look forward to sending many more biscuits your way! ☺️

Rated 5 out of 5 stars

I wish more companies could be like this!

Such an excellent company. Completely understood what I was after. The biscuits looked stunning. The client was thrilled. Lynsey and her team are a delight to do business with. Definitely recommend. Will definitely use again. And excellent value for money!

9 April 2026
Unprompted review
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Reply from Bumble and Goose

Hi Katherine, So sorry for the delay in replying! Thank you for such lovely feed back, absolutely delighted to hear that your client was thrilled with the customer biscuits! Thanks again for ordering from us, best wishes, Lynsey

Rated 5 out of 5 stars

from 1 phone call for an emergency…

from 1 phone call for an emergency order can you help to saying yes we can do this was less than 24 hr notice from order to del cant thank this company enough thank you Lyndsey

23 February 2026
Unprompted review
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Reply from Bumble and Goose

Thank you so much Kaz for your kind words! ❤️ We are delighted we could help with your emergency custom biscuit order and turn it around in time for your event! At Bumble & Goose we always try our best to accommodate last-minute personalised biscuit and corporate gift requests, so it means a lot to hear that Lynsey and the team could make it happen for you.

We really appreciate you choosing Bumble & Goose for your custom biscuits, and we hope to help again whenever you need handmade personalised biscuits delivered quickly.

Rated 5 out of 5 stars

Mouthwatering, deliciousness

Very quick delivery, attention to detail in packaging was second to none. The smell when opening the box was mouthwatering before even indulging in the deliciousness. Hard to pick a favourite as they are all amazing

11 February 2026
Unprompted review
Rated 2 out of 5 stars

Biscuits glued to base

I placed a large order for biscuits for a special event. The biscuits arrived stuck to a padded paper base in each box and I had to try to prise them off the bases, but it was impossible without leaving paper behind on their bases. This rendered them unsuitable to use for the event.

When I raised this with the company, their response was dismissive. The biscuits themselves are pretty and tasty but my interactions with Bumble and Goose over this issue and also the delivery (not arriving next day, despite paying for Next Day Delivery) were very disappointing.

5 February 2026
Unprompted review
Bumble and Goose logo

Reply from Bumble and Goose

Hi Lesley,

Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience didn’t align with expectations, particularly around such an important celebration.

Your order was dispatched on the selected date using our DHL Next Day service. Once a parcel has entered the courier’s network, any delivery preferences adjusted via their notifications can result in revised delivery timings, and I appreciate how frustrating that can be when plans have been carefully arranged.

Our biscuits are handmade butter biscuits, created to be soft and rich rather than a hard, crunchy style. Each biscuit is lightly secured within its box using a small amount of white icing paste to protect it during transit and ensure it arrives in beautiful condition. Biscuits can be removed for eating with a gentle twist.

We appreciate your comments around clarity and are reviewing our product descriptions and FAQs to ensure expectations are fully clear for future customers.

Kind regards,
Rose
Bumble & Goose

Rated 5 out of 5 stars

Ordering a delightful dessert for a…

Ordering a delightful dessert for a buddy's birthday was a breeze. Residing in New Zealand, I fully intend to rely on Bumble and Goose in the future for sending gifts to my family and friends in Ireland.

4 December 2025
Unprompted review
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Reply from Bumble and Goose

Thank you so much for your kind words. We’re delighted to hear that ordering was easy and that the gift was enjoyed. It means a great deal to us to be trusted from so far away, and we’d love to help you send more treats to family and friends in Ireland in the future.

Warmest thanks,
The Bumble & Goose Team

Rated 5 out of 5 stars

Surprise for a 30th 🎂

Found this company through a google search and needed some cakes delivering in Edinburgh for my daughters 30th Birthday.
I needed them to go to a restaurant as a surprise .
The cakes were lovely and delicious and delivered just as they promised!
Would definitely use again 🥰

9 August 2025
Unprompted review
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Reply from Bumble and Goose

Thank you so much for your lovely review. We’re delighted to hear the cakes were enjoyed and that everything arrived just as planned for such a special birthday surprise. It’s always a pleasure to be part of moments like these, and we’d be very happy to help again in the future.

Warmest thanks,
The Bumble & Goose Team

Rated 5 out of 5 stars

Incredible service on super short notice!

I found Bumble and Goose through a quick Google search and reached out with a very last-minute request - corporate branded biscuits for an event happening the next day. With less than one working day’s notice, they managed to bake and deliver the biscuits fresh by 8:30 AM on the day of the event. I was blown away by Lynsey and the team’s incredibly fast responses and amazing service. Everyone loved the biscuits! I’ll definitely be ordering again (and I promise to give you a bit more notice next time 😅).

15 May 2025
Unprompted review
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Reply from Bumble and Goose

Hi Rachael, thank you so much for such lovely review. I am delighted to hear the biscuits were enjoyed! We will very much look forward to working with you again! ☺️

Rated 5 out of 5 stars

Good wishes on a biscuit!

My gift order of personalised biscuits was created and delivered much more quickly than expected and they definitely did the job!
They look super and apparently they taste lovely!
I am so grateful to Bumble & Goose for helping me send exactly the encouragement needed for the recipients who are tackling their GCSEs and A-Levels.

9 May 2025
Unprompted review
Bumble and Goose logo

Reply from Bumble and Goose

Thank you so much for your lovely review, I am delighted the biscuits went down well! Good luck to the recipients in their exams!

Rated 5 out of 5 stars

Very happy return customer

This is the second time I have ordered from Bumble and Goose now, to purchase branded cookies for corporate lunches. The team have been fantastic, in particular Lynsey, managing to deal with my extremely last minute requests and get the beautiful and delicious cookies to me on time. I will always use them in the future. Thank you!

16 April 2025
Unprompted review
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Reply from Bumble and Goose

Thank you so much for your lovely review, Rose, I am delighted the biscuits went down well! We've loved working with you and will look forward to again in the future! ☺️

Rated 5 out of 5 stars

Simply the Best

We have ordered gifts for our clients from Bumble and Goose multiple times and have been consistently impressed by the quality of both their service and products! They are absolutely brilliant and I would highly recommend Bumble and Goose to anyone. Thanks Lynsey and team!

3 April 2025
Unprompted review
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Reply from Bumble and Goose

Thank you so much for your lovely review, Jake, we love working with you and hugely appreciate your recommendation ☺️

Rated 5 out of 5 stars

Very good personal service.

Ordered some brownies for a friend in need. Was concerned about delivery times but fears soon allayed as Lynsey phoned me straight away. Beautiful brownies delivered ahead of time to one very cheered up matey! Thank you so much ! Going to order some for myself now 🤣

17 January 2025
Unprompted review
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Reply from Bumble and Goose

Thank you so much for your lovely review, I am delighted the brownies went down well with your friend! ☺️

Rated 5 out of 5 stars

Delicious biscuits

I have used this company several times now to send beautiful biscuits to friends for many different reasons. The choice, quality and delivery are all excellent. The recipients have been thrilled with the goods they have received. when selecting biscuits, Bumble and Goose are my first port of call. Well done on keeping your customers happy.

17 December 2024
Unprompted review
Bumble and Goose logo

Reply from Bumble and Goose

Thank you so much for your lovely review, I am delighted the biscuits are well received! ☺️

Rated 5 out of 5 stars

excellent

order was delivered on time and was very well packaged. the items ordered looked fantastic and tasted delicious

13 November 2024
Unprompted review
Bumble and Goose logo

Reply from Bumble and Goose

Thank you so much for your lovely review, I am delighted the treats went down well! 😊

Rated 5 out of 5 stars

Unique, perfect quality, delicious

I was able to phone and talk to someone about design and time needed for order completion (for customised biscuits I ordered on a Saturday and they arrived in perfect time on Thursday (with next day delivery option taking into account order completion time). They arrived in perfect condition. My friend was so happy with his surprise present. I uploaded 10 customised pictures (a combination of photos & prints) - my friend sent me a photo - I was truly amazed. The quality was perfect. I could not have asked for more. A very unique gift. And I've been assured they taste delicious!

17 October 2024
Unprompted review
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Reply from Bumble and Goose

Thank you so much for taking the time to share such a detailed and kind review. We’re delighted to hear that the design process, timing, and delivery all came together smoothly, and that the finished biscuits exceeded expectations. Creating highly personalised gifts like this is something we take great pride in, so it means a great deal to know your friend loved their surprise. We’re also very pleased to hear the biscuits were enjoyed as much as they were admired.

Warmest thanks,
The Bumble & Goose Team

Rated 5 out of 5 stars

Fantastic Service

I was looking for a lovely personalized gift for my sister's birthday and came across this wonderful company. I ordered the little mini birthday cakes and they were simply delicious. Beautiful packaging and a first-class delivery service as well. I would highly recommend them. Thank you :)

6 September 2024
Unprompted review

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