Not being very tech savvy, I found the bullion by post website one of the most user friendly I've used. Easy to navigate and all clearly explained. The products are clearly described with clear image... See more
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Review summary
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It is a truly trustworthy company, for people who look into physical metals it is a no brainer! trust is hard earned by bullion by post, it is proper, honest company operating on the market for almos... See more
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I very rarely leave reviews; however, I have now had a relationship with bullionbypost for some 5 years and it's no exaggeration to claim that it's been one of my best. When I first started collecting... See more
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A pleasant, personal and straight forward way of buying investment gold. The online site fully explains all aspects of what’s involved with full transparency and is very confidence inspiring. Have alr... See more
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Company details
About BullionByPost
Written by the company
We launched BullionByPost to give UK investors a straightforward, secure way to buy bullion with no hidden fees and free fully insured delivery. No complications. Just the metal.
Our range covers gold and silver bars and coins, plus platinum and palladium. And if you’re not fluent in bullion jargon, don’t worry, we’ve got tools and guides to help you understand the market in plain English.
Why BullionByPost?
Written by the company
- The UKs Number One Online Bullion Dealer
- We’ve been leading the way for a while now, and not by accident. BullionByPost helped pioneer online bullion buying in the UK back in 2008, and we’ve been trusted by customers ever since.
- Over 1.5m Orders Delivered
- Trust and security matter when you’re buying precious metals. That’s why we’re proud to have securely delivered over 1.3 million orders across the UK and Europe. Experience counts, especially when it’s your order.
- Free, insured delivery. No hidden fees.
- Buying bullion is a considered purchase, not an impulse buy. So we keep things straightforward: free, fully insured delivery, with no last-minute extras added at checkout. Real assets, simply delivered.
Free Fully Insured Delivery
Fast and secure delivery
With Bullion By Post all gold and silver bullion orders are delivered free of charges and fully insured. All orders over £40 will be delivered next day.
Contact info
Floor 16, B5 4UA, Birmingham, United Kingdom
- 0121 634 8060
- support@bullionbypost.co.uk
- www.bullionbypost.co.uk
2026 Britannia Range at Bullion By Post
4.8
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you were pleased with your coin and that it arrived on time.
It’s great to know everything went smoothly with your order and delivery.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 👏 We’re delighted to hear that you were impressed with your first experience buying from us and that your order arrived so quickly.
It’s always great to hear when a first-time customer has such a positive experience. We aim to make the process simple, secure and efficient from the very first order.
Thank you for taking the time to share your experience and for choosing us.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you would rate your experience as 100% customer satisfaction.
Providing a service that customers can feel confident in is incredibly important to us, so it’s wonderful to know we’ve met your expectations.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Ease of purchase and speed of delivery .
21 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the purchase process easy and were pleased with the speed of your delivery.
We aim to make ordering as straightforward as possible and ensure your items reach you promptly and securely.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you were pleased with the service, the quality of your order and the speed of delivery.
Providing high-quality products alongside a smooth and reliable service is something we take great pride in.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
order process works well
Ordered online. System worked well and coins turned up as laid down.
21 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that you found the online ordering system worked well and that your coins arrived as expected.
It’s great to know that everything went smoothly from placing your order through to delivery. We aim to keep the whole process simple, reliable and hassle-free.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the purchase process easy and were pleased with the quick delivery.
We aim to make ordering as simple and straightforward as possible, with a reliable delivery service to match.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the process easy and received excellent service from our team.
Keeping things simple while providing helpful and reliable support is exactly what we aim to do.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
A very straightforward process
A very straightforward process. They were able to be open to some minor negotiation. I am satisfied with the outcome.
21 August 2026
Reply from BullionByPost
Thank you for your thoughtful feedback 😊 We’re pleased to hear that you found the process straightforward and that our team were able to work with you to reach an outcome you were happy with.
It’s great to know that you were satisfied with the final result. We always aim to make the experience as smooth and accommodating as possible where we can.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 👌🏽 We’re delighted to hear that you were pleased with the speed of our service and the prices we offered.
We aim to provide a quick and straightforward experience while keeping our pricing competitive, so it’s great to know you were happy with both.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
A very pleasant experience with a competent sales team who inspired confidence
Professional and highly competent sales person who was reassuring when I needed some assistance( Jog).
I was kept fully informed at all times as to how the purchase was proceeding.
27 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that Jog was able to provide the reassurance and assistance you needed, while handling your purchase in such a professional and knowledgeable manner.
It’s also great to know that you were kept fully informed throughout the process. Clear communication is really important to us, particularly when making a precious metals purchase, so it’s wonderful to hear that this gave you confidence.
We’ll be sure to pass your kind comments on to Jog.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that you found our team experienced and knowledgeable.
We aim to provide a professional service built on experience and clear guidance, so it’s great to know this came across in your experience.
Thank you for taking the time to share your feedback. We really appreciate your support.
All the best,
Customer Service Team
I very rarely leave reviews
I very rarely leave reviews; however, I have now had a relationship with bullionbypost for some 5 years and it's no exaggeration to claim that it's been one of my best. When I first started collecting silver, I felt rather humble and out of my depth. Their core services have always been efficient and when I have phoned with queries, they have have always made me feel comfortable and welcome. I have now bought and sold and they are just as fair, efficient, helpful and courteous when I'm on the selling end.
20 August 2026
Reply from BullionByPost
Thank you for such a wonderful and thoughtful review. 😊 It means a great deal to us, particularly knowing that you’ve been dealing with BullionByPost for around five years.
We completely understand how daunting it can feel when you’re first starting out collecting precious metals, so it’s especially pleasing to hear that our team have always made you feel comfortable, welcome and able to ask questions.
It’s also fantastic to hear that you’ve experienced the same level of fairness, efficiency and courtesy whether buying or selling. Building long-term relationships with our customers is incredibly important to us, and feedback like this is a great reflection of the trust our team work hard to earn.
Thank you for your continued custom and for taking the time to leave a review despite rarely doing so. We really do appreciate it.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the service highly efficient and the information clear and easy to understand.
Providing straightforward information and making the whole process as smooth as possible is something we take great pride in.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Excellent service
27 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you received excellent service from our team.
We always aim to make the experience simple, efficient and reassuring, so it’s great to know we achieved that for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Very easy to sell coins and company was…
Very easy to sell coins and company was easy to deal with. Emails sent confirming price agreed, when goods received and processed. Money was in my account within a day of them receiving my items. Would recommend and use again.
21 August 2026
Reply from BullionByPost
Thank you for such a fantastic review 😊 We’re delighted to hear that you found selling your coins so easy and that our team were straightforward to deal with throughout.
It’s great to know that you appreciated the regular email updates confirming the agreed price, receipt and processing of your items, and that your payment reached your account so quickly.
Keeping customers informed at every stage is really important to us, so it’s particularly pleasing to hear that this gave you confidence in the process.
Thank you for your kind recommendation and for letting us know you would use us again. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found our team friendly and the advice helpful.
It’s also great to know that you were pleased with the efficiency of the service. We aim to make every interaction straightforward while ensuring our customers have the support they need.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Very Genuine and straightforward…
Very Genuine and straightforward transaction, fast easy payment and the staff are very helpful. Would definitely use this company again.
Mr T M
27 August 2026
Reply from BullionByPost
Thank you for your great feedback, Mr T M 😊 We’re delighted to hear that you found the transaction genuine and straightforward, with fast payment and helpful support from our team.
It’s fantastic to know that everything went smoothly and that you would choose to use us again. Your trust means a great deal to us.
Thank you for taking the time to share your experience and for your kind words.
All the best,
Customer Service Team
Excellent company to deal with
Excellent company to deal with, kept up to date with what was happening with calls and emails, they are absolutely on top of what is going on.
26 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found us an excellent company to deal with and that you were kept fully informed throughout the process.
Clear communication is really important to us, so it’s great to know that the calls and emails kept you up to date and reassured that everything was being handled properly.
Thank you for taking the time to share your experience and for recognising the effort of our team. We really appreciate your trust and support.
All the best,
Customer Service Team
Trusted certified products at prices…
Trusted certified products at prices that beat buying off ebay. You can be certain of a good product sent quickly to your home. Buy a small amount every month as a nest egg and protect against inflation and money printing.
20 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you value the quality and authenticity of our products, as well as the competitive prices we offer.
It’s great to know that you appreciate the convenience of being able to purchase with confidence and have your order delivered quickly and securely to your home.
We also really appreciate your kind recommendation of buying regularly as a way of building a precious metals holding over time. Thank you for taking the time to share your experience and for your continued support.
All the best,
Customer Service Team
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