Not being very tech savvy, I found the bullion by post website one of the most user friendly I've used. Easy to navigate and all clearly explained. The products are clearly described with clear image... See more
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Review summary
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What people talk about most
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It is a truly trustworthy company, for people who look into physical metals it is a no brainer! trust is hard earned by bullion by post, it is proper, honest company operating on the market for almos... See more
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I very rarely leave reviews; however, I have now had a relationship with bullionbypost for some 5 years and it's no exaggeration to claim that it's been one of my best. When I first started collecting... See more
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A pleasant, personal and straight forward way of buying investment gold. The online site fully explains all aspects of what’s involved with full transparency and is very confidence inspiring. Have alr... See more
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Company details
About BullionByPost
Written by the company
We launched BullionByPost to give UK investors a straightforward, secure way to buy bullion with no hidden fees and free fully insured delivery. No complications. Just the metal.
Our range covers gold and silver bars and coins, plus platinum and palladium. And if you’re not fluent in bullion jargon, don’t worry, we’ve got tools and guides to help you understand the market in plain English.
Why BullionByPost?
Written by the company
- The UKs Number One Online Bullion Dealer
- We’ve been leading the way for a while now, and not by accident. BullionByPost helped pioneer online bullion buying in the UK back in 2008, and we’ve been trusted by customers ever since.
- Over 1.5m Orders Delivered
- Trust and security matter when you’re buying precious metals. That’s why we’re proud to have securely delivered over 1.3 million orders across the UK and Europe. Experience counts, especially when it’s your order.
- Free, insured delivery. No hidden fees.
- Buying bullion is a considered purchase, not an impulse buy. So we keep things straightforward: free, fully insured delivery, with no last-minute extras added at checkout. Real assets, simply delivered.
Free Fully Insured Delivery
Fast and secure delivery
With Bullion By Post all gold and silver bullion orders are delivered free of charges and fully insured. All orders over £40 will be delivered next day.
Contact info
Floor 16, B5 4UA, Birmingham, United Kingdom
- 0121 634 8060
- support@bullionbypost.co.uk
- www.bullionbypost.co.uk
2026 Britannia Range at Bullion By Post
4.8
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A real pleasure dealing with BBP😊
26 August 2026
Reply from BullionByPost
Thank you for your lovely feedback 😊 We’re delighted to hear that it was a real pleasure dealing with BullionByPost.
It’s always great to know our team made the experience enjoyable and straightforward. We really appreciate your support and taking the time to share your experience.
All the best,
Customer Service Team
Very helpful staff making my purchase a…
Very helpful staff making my purchase a breeze ordered it on friday afternoon and had it in my hand the very next day would highly recommend . 5 stars
22 August 2026
Reply from BullionByPost
Thank you for your fantastic 5-star feedback 😊 We’re delighted to hear that our team made your purchase such a breeze.
Ordering on a Friday afternoon and having your order delivered the very next day is exactly the kind of quick and efficient service we aim to provide.
Thank you for your kind recommendation and for choosing BullionByPost. We really appreciate your support.
All the best,
Customer Service Team
OK but being nagged
Liked: Prompt delivery.
Disliked: nagging to give a review. If your company gives a good service it will get a reputation for so doing. Constant prompts to give a review of what I should expect puts me off using BBP again.
26 August 2026
Reply from BullionByPost
Thanks for your honest feedback. We’re pleased to hear that the prompt delivery met your expectations, but we’re sorry that our review requests have had the opposite effect.
We completely understand your point. Reviews should be something customers choose to leave because they genuinely want to share their experience, rather than feeling repeatedly prompted to do so. We’ll make sure your feedback is passed on to the relevant team, as we appreciate you taking the time to explain how this has affected your experience with us.
Thank you again for your custom and for highlighting both the positive and the area where we need to do better.
The ordering process was quick and easy
26 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that you found the ordering process quick and easy.
We aim to keep everything as simple and straightforward as possible, so it’s great to know your purchase was completed without any hassle.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thanks for the brilliant feedback 😁 We’re really pleased to hear you had such a positive experience.
It’s great to know the service delivered exactly what you expected. That’s what we aim for with every order.
We really appreciate the 5-star support and recommendation.
All the best,
Customer Service Team
Great Music being played during the…
Great Music being played during the hold to be connected, and a great personal experience with the staff member very professional
1 September 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you enjoyed the music while waiting to be connected and, more importantly, that you had such a positive experience with our team.
It’s great to know that the member of staff you spoke with was professional and provided a personal service. We’ll be sure to pass your kind comments on to the team.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Very happy with the service and it was…
Very happy with the service and it was an easy transaction. I would recommend Bullion by post for sales or purchase
26 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you were very happy with the service and found the transaction easy and straightforward.
It’s also great to know that you would recommend BullionByPost for both buying and selling. We really appreciate the confidence you’ve placed in us.
Thank you for taking the time to share your experience and for your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the trade so easy to complete.
We aim to make buying and selling precious metals as straightforward and hassle-free as possible, so it’s great to know everything went smoothly for you.
Thank you for taking the time to share your experience and for choosing us.
All the best,
Customer Service Team
Very professional
Very professional; everything explained clearly; excellent valuations; payments paid promptly. A very good experience.
18 August 2026
Reply from BullionByPost
Thank you for your excellent feedback 😊 It’s fantastic to hear that you found the service professional and that everything was explained clearly throughout your transaction.
We’re especially pleased that you were happy with the valuations and the speed of your payment. Providing a clear, fair and efficient service is really important to us, so it’s great to know you had such a positive experience.
Thank you for taking the time to share your feedback. We really appreciate your support.
All the best,
Customer Service Team
Bullion was easy to sell and everything…
Bullion was easy to sell and everything went smoothly.
25 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found selling your bullion easy and that everything went smoothly from start to finish.
We aim to make the selling process as straightforward and hassle-free as possible, so it’s great to know you had such a positive experience.
Thank you for taking the time to share your feedback. We really appreciate your support.
All the best,
Customer Service Team
Jog was very helpful and professional
Jog was very helpful and professional. Superb service.
27 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that Jog was able to provide such helpful and professional service.
We’ll be sure to pass your kind comments on to Jog. It’s great to know you received the level of service we aim to provide.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Excellent experience in buying from this seller
Delivery as stated (very fast). Well packaged.
Item as described.
Have bought from this seller before and will buy again in the future.
I have no hesitation in recommending this seller to everyone.
25 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that your delivery arrived as promised, quickly and securely packaged, and that the item was exactly as described.
It’s especially pleasing to know that you’ve purchased from us before and would choose to do so again. Your continued custom and recommendation mean a great deal to our team.
Thank you for your confidence in us and for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Excellent and clear information
Excellent and clear information given. Prompt settlements. Recommended. Thanks.
26 August 2026
Reply from BullionByPost
Thank you for your excellent feedback 😊 We’re really pleased to hear that you received clear and useful information throughout your transaction and that your settlement was completed promptly.
We know how important it is when selling precious metals to understand what is happening at each stage and to receive payment without unnecessary delays, so it’s great to know everything worked well for you.
Thank you for your recommendation and for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
The sale procedure was a smooth…
The sale procedure was a smooth transaction from start to finish.
26 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the sale process smooth and straightforward from start to finish.
We aim to make selling precious metals as simple and efficient as possible, with clear communication throughout the transaction.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
The service was quick
The service was quick, and very helpful staff. I got the right money for my gold item, and that was absolutely my goal. I like it that staff are there to take any questions I had. The service was great.
26 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found our service quick and our team helpful throughout the process.
It’s especially pleasing to know that you received the correct value for your gold and that having our team available to answer your questions gave you confidence. Making sure customers feel supported and informed is an important part of the service we provide.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Bullion by post is a useful website for…
Bullion by post is a useful website for anyone interested in buying and selling precious metals. Their services are highly trusted and reliable. Light speed trading with a company within the Birmingham Jewellery Quarter.
26 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you consider BullionByPost a trusted and reliable service for buying and selling precious metals.
It’s great to know that you’ve found our service so efficient, and we’re proud to be based in Birmingham’s Jewellery Quarter and to provide customers with a fast and straightforward way to trade precious metals.
Thank you for taking the time to share your experience and for your confidence in us. We really appreciate your support.
All the best,
Customer Service Team
I received my money very promptly as…
I received my money very promptly as always when dealing with Bullion By Post
26 August 2026
Reply from BullionByPost
Thank you for your continued support 😊 We’re delighted to hear that, as always, you received your payment promptly when dealing with us.
It’s fantastic to know that we’ve continued to provide the quick and reliable service you’ve come to expect. We really value your ongoing trust in BullionByPost.
Thank you for taking the time to share your experience.
All the best,
Customer Service Team
I wanted to sell a gold coin I had…
I wanted to sell a gold coin I had purchased many years earlier. The instructions were clear, the communications before, during and after the transaction were good, the posting was made easy and the money arrived promptly in my bank. All this gave me confidence to proceed and to have no trepidation for doing the same in the future.
26 August 2026
Reply from BullionByPost
Thank you for such thoughtful feedback 😊 We’re delighted to hear that the clear instructions and communication throughout the transaction gave you the confidence to sell your coin with us.
It’s great to know that the posting process was straightforward, that you were kept informed before, during and after the sale, and that your payment reached your bank promptly.
We’re particularly pleased to hear that the experience has left you feeling confident about using the service again in the future. That trust is incredibly important to us.
Thank you for taking the time to share such a detailed review and for choosing BullionByPost.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you received excellent service and would highly recommend us.
We really appreciate you taking the time to share your experience and your confidence in our team.
All the best,
Customer Service Team
The process was simple and efficient.
26 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the process simple and efficient.
Making things straightforward and hassle-free for our customers is exactly what we aim for, so it’s great to know everything went smoothly for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
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