Buggy Dough Car Finance Reviews 27

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Lee is fantastic. From start to finish. He helped me find a car, every step of the way he was very communicative, couldn't have asked for an easier way finance a car. 5***** to Lee, thank you ve... See more

Rated 5 out of 5 stars

Lee made my experience excellent with the transaction of my new vehicle. He was swift and easy to communicate with. Can’t thank him enough.

Rated 1 out of 5 stars

BEWARE This company is also connected to CAR NATION FINANCE, a company which has recently scammed not just my partner but many others. Sent over a deposit of £2,000 on the 6th November to Lee and... See more

Company replied

Rated 5 out of 5 stars

From start to finish was an amazing service got me into a great car when I was struggling to get approved they sorted it massive thanks

Company details

  1. Finance Broker

Information provided by various external sources

Car finance tailored to your requirements. 1.Fund - Get your finance fast 2.Find - Reputable dealer network to pick your car from 3.Drive - Drive your new car away


Contact info

4.2

Great

TrustScore 4 out of 5

27 reviews

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Rated 5 out of 5 stars

Fantastic

Lee is fantastic. From start to finish. He helped me find a car, every step of the way he was very communicative, couldn't have asked for an easier way finance a car.

5***** to Lee, thank you very much mate.

Nathan

10 May 2024
Unprompted review
Rated 5 out of 5 stars

First class service

I have had the pleasure of dealing with lee from buggy dough he goes above and beyond to help you really impressed and will pass anybody i can on to him.

4 April 2024
Unprompted review
Rated 1 out of 5 stars

Finance agreement agreed on the…

Finance agreement agreed on the 08/03/2024. Spoke to the person who has been handling my vehicle LEE (remember the name) who is supposed to be the director of the sister company. The level of false information along with an dishonest approach is baffling

Tried to purchase a BMW 330e which was listed on auto trader. Lee has pressed me for to signing of the finance document with no emails or any confirmation of a date for when I will be receiving the car.

3 weeks down the line and here I am no car £400 short as I have had to rent a car out for enterprise and now waiting for another car to be collected. Called Lee almost every day last week and he insisted the car was in transit but couldn’t tell me where the car was. He then gave me a number for a driver who was equally as rude and didn’t bother calling me back

The back and forth with LEE has left me using my own means to travel and out pocket

There was no sorry from LEE apart from “OH WELL THE DEALS NOT DONE” and that was it. The most horrific experience ever and I know by writing this review it may seem like others are incompetent but this is a sole review on LEE and his inability to look after his customers

I hope no one has to go through this and if LEE answers the phone ask for another representative

I would leave 0 stars if I could but that’s impossible. thank you LEE for your disservice !!

25 March 2024
Unprompted review
Buggy Dough Car Finance logo

Reply from Buggy Dough Car Finance

Good morning Kaanthan,
Thank you for taking my call this morning, as agreed by both parties that it wasn't myself that had these conversations with you.
I apologise for the lack of communication between ourselves and the sourcing company we used.
I REALLY do care about your experience and sorry you felt this way, to leave a review like you did.
I have with immediate effect dropped that sourcing company we used, I would like to offer in the future if you are looking for finance then please give us another opportunity.
kind regards
Lee

Rated 1 out of 5 stars

BEWARE

BEWARE
This company is also connected to CAR NATION FINANCE, a company which has recently scammed not just my partner but many others.
Sent over a deposit of £2,000 on the 6th November to Lee and still haven't received our new car OR refund. I have been fed consistent lies from every single person I have spoken to and have now had to take legal action.
If you check out buggy doughs instagram page, you will see from scrolling down the page that they were previously car nation finance.
Please consider this and be very careful who you deal with as they are quite clearly not trustworthy.

6 November 2023
Unprompted review
Buggy Dough Car Finance logo

Reply from Buggy Dough Car Finance

Afternoon Jackson, i would like to point out that Buggydough has no association to car nation finance,after we spoke on the phone when you highlighted this to me, we have reported this to the FCA and trading standards,as this company is passing off as ourselves.
i assure you we dont have any dealings with car nation finance,regards to your deposit, i would suggest chasing them down to repay you your money, here at buggydough we havent taken any money from yourself as we have had no dealings with you,in supplying you with a car or finance.
if you go on the instagram page you will see two accounts, our email is info@buggydough.com,and it will take you to our web page, the other one directs you to a different business.
i would kindly request you take this review down,as you have implicated myself as taking money from you,which isnt the case.
i am the director of Buggydough and we dont do business like this at all. i have also reported this review to trust pilot

Rated 5 out of 5 stars

What a pleasure it was working with Lee…

What a pleasure it was working with Lee at buggy dough sourcing a car and getting everything set up in place it’s been a painless task all made easier by the company’s help many thanks would highly recommend. 👏🏽

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing team and support from start to finish.

Hannah and Dan helped me find car finance for my first car at 18 without a guarantor. They both had such good patience. They made the whole process seamless and stress free, they organised viewings and collection with the dealer after completing all of their checks, they even helped me book the vehicle in with the dealer for an inspection. I chose the vehicle on Tuesday and drove away with it on Friday, even the dealer said he had never worked with such an efficient finance broker before. I will 100% be recommending this company to anybody who is looking for finance. Thank you guys :)

23 December 2022
Unprompted review
Rated 5 out of 5 stars

Give it a try

Would recommend this company, especially if you're credit score is not great. Account manager was brilliant from start to finish, listening to what i was looking for. Process very straightforward and communication with myself was very good. No pressure to buy a car that wasn't what you're looking for, but match your criteria and budget to get the car you want. So in a nutshell yes i would use this company again 👌

5 December 2022
Unprompted review
Rated 5 out of 5 stars

am more than happy with the help I got…

am more than happy with the help I got from Dan . He was never tired of my phone calls and my indecision act . Dan was very patient with me. He was communicating from the beginning till I drove my car home . He made sure I was happy with my car . He gave me a lot of choices . He was too helpful and even went out of his way to make sure I was satisfied. Dan was very quick with my finance . Despite the stress I made him go through, my finance only took couple of days to be processed. I will use Buggy dough over and over and have since introduced them to my friends .

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Brilliant service from Hannah at Buggy dough. Kept me updated every step of the way, and helped find that perfect car me. Thank you so much for your amazing customer service.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

All staff were helpful and polite I…

All staff were helpful and polite I know nothing about cars but the person dealing with my case hannah was very helpful and supportive, she went above and beyond to find a car for me that I love giving the fact I didn't really know what I wanted, she listened to me as a person and found a car to match my life I couldn't be thankful enough

26 November 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

What made my experience great was the person dealing with me his name is Dan he is very patient and polite he went above and beyond, just to make sure I was satisfied. even when I felt like I was being a burden he jus made sure i was satisfied in the end

24 November 2022
Unprompted review

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