Bucky Bingo Reviews 

127
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Awful casino! They wouldn't let me open an account due to me being on Gamstop over ten years ago, which expired around 5 years ago. This is complete discrimination and a disgusting way to treat... See more

Company replied

Rated 4 out of 5 stars

At Madabout Bingo we love Bucky Bingo's easy sign up , no endless forms just a one click join now button and quick registration form.The Welcome Bonus offer of £20 and 70 Free Slots spins is attractiv... See more

Rated 2 out of 5 stars

There slots haven't played good for me seem very low RTP Wen u get a little win of like 30 or something next 100spins u get nothing but mitejust b bad timing who knows but a lot of the bad reviews are... See more

Company replied

Rated 5 out of 5 stars

Bucky Bingo is the front runner of all the sites, You can play their great side games as you wait for your bingo numbers to come out, and also join in the friendly and helpful banter in the chat ro... See more

Company replied

Company details

  1. Bingo Hall

Information provided by various external sources

Bucky Bingo has over 40 years of bingo experience in the United Kingdom! Bucky began life as land based halls spread across the North West, then known as Buckingham Bingo. We try our best to reflect our level of experience in our product offering, promotions and service. BuckyBingo.co.uk aims to maintain that high level of quality, by providing a fun, safe and secure online environment for bingo lovers everywhere.

Written by the company


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3.3

Average

TrustScore 3.5 out of 5

127 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(127)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Great response

Wonderful interaction and resolved the issue instantly.

5 October 2022
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hi Sudarsan,

Thank you for sharing your wonderful experience with us. We are delighted to hear that luck has been on your side and that you have been able to win big on our games. It's always a pleasure for us to see our players enjoying our games and having fun.

We appreciate your kind words, and we are thrilled to have you as a valued member of our community. Our team strives to provide you with the best gaming experience, and it's fantastic to hear that we have met your expectations on every level.

Thank you again for your support, and we look forward to providing you with many more exciting and rewarding gaming experiences in the future.

Warm regards,
Bucky Bingo Team

Rated 1 out of 5 stars

Don’t join this site spent loads and…

Don’t join this site spent loads and finally got some money back and they still haven’t even processed my withdrawal been on there for days! People on chat and the phone are like robots no help at all got told to wait at least ten days!

2 December 2021
Unprompted review
Rated 5 out of 5 stars

Just joined a few days ago enjoying the…

Just joined a few days ago enjoying the slots and the mystery box bingo, had a few wins and all been paid out with no problem, takes a few days to arrive in your account but that's fine, and lots of bonuses for deposits.

30 October 2021
Unprompted review
Rated 2 out of 5 stars

No Withdraw Option, only Deposit

Searched the site high and low for information on how to withdraw winnings. When you click on Cashier it only gives the option to deposit. Sent an email asking how to go about part withdrawing as it seems like an ok site to play with small amounts but until I see some of my REAL MONEY winnings I will reserve judgement. Seems very suspect so far with it being impossible to withdraw. I only deposited 10 pound to begin but feel sorry for anyone who has put in more.

11 September 2021
Unprompted review
Rated 1 out of 5 stars

Just opened account had it confirmed

Just opened account had it confirmed, uploaded my verification documents, deposited £50, then it blocked by account after my deposit!!! Can’t get any response from telephone support!!! Do not deposit any money!!! What a scam!!

11 August 2021
Unprompted review
Rated 1 out of 5 stars

Still waiting for a dispute,the site is…

Still waiting for a dispute,the site is taking all of your money after you win they take double or triple and not giving anything back,reported problems with Super 7s game was giving errors after errors asking you to quit the game when you are winning and not giving the wins,Game taking more money on a bet that the actual bet told the customer service team they told me that they don’t see this problem but it was during game play,Game has problems glitches you can’t make the game stop when you want like it is supposed to do so the game is not fair and falsifying the bet so you can lose!!! I am talking this because with Pragmatic play where the game Super 7s is you can stop the bet and the actual game gives money back this casino just wants you to lose and when you raise a complain you have to wait 72 hour but they take money in minutes!!!
I have screenshots with the problems that the game has and the fairness of this game regarding this platform!!!
I will report this site everywhere till I get my money back because is a scam and a disgusting site to play when you take all the money with the problem of the Super 7s game that continues to be on the site and nobody cares as long as you deposit and they take everything regardless of how much money you spend on the site.
The site is not fair with players and think it need to be shut down or looked into the problems of the software or the games!!!
I reported the problem to Pragmatic play as well!!!

2 August 2021
Unprompted review
Rated 1 out of 5 stars

Seriously how long does it take for…

Seriously how long does it take for someone to get intouch! Quick enough to take money, but currently waiting on a withdrawal to then be told account is inactive no reply on when to expect withdrawal, call up to be told will be processed as withdrawal was requested before account ‘blocked’ chased and chased still nothing....and no reply on email. Waiting on £2000!!!! Won fair and square have accounts with other sites under the 888 umbrella that work fine so why is this one blocked!!

2 March 2021
Unprompted review
Rated 5 out of 5 stars

Lovely site

Lovely site! Never had any problems, great range of games and lots of promotions to take up when depositing

20 January 2021
Unprompted review
Rated 1 out of 5 stars

1 star is generous(because I had to)

1 star is generous(because I had to). They closed my account just after I withdrew some winnings so hopefully they will show up. They’re happy when your putting money in but when your taking some out they can just close the account without good reason. BEWARE!!!

15 January 2021
Unprompted review
Rated 1 out of 5 stars

Not good at all

I have just tried to log in and it’s saying account suspended to self exclusion I have not don’t it and I a so have a withdrawal request pending for 400 I have emailed them twice no response at all

21 September 2020
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

I opened an account and made some winnings, I actually got the jackpot in Rainbow Riches and won €1000. I submitted a withdrawal and because I closed an account with one of their sister companies they suspended my account and would not give me my winnings. I wasn’t even aware that the connection was there between both sites. I won the game fair and square!!

18 April 2020
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hello,

Please get in touch with our Customer Services team directly and they will be able to discuss this further with you.

help@bingosupport.org or 0800 901 2510

Kind regards,

The Bucky Team

Rated 5 out of 5 stars

Nice!

I'm new to the site nd I have to say love it so far! everyone's been so welcoming in the chat rooms and I've not had any problems at all Everything wonn has paid out fine, recommend anyone wanting a nice new site!

21 January 2020
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hello!

Thank you very much for your positive feedback, it means a lot to us. We are always happy to hear of people enjoying our site.

If you have any queries in the future, please get in contact with our customer service team, who will always be happy to help you.

Kind regards,
The Bucky Team

Rated 5 out of 5 stars

Grate Site

I love playing at bucky bingo as they have all the best bonuses and games around. chat hosts are all grate and we have loads of fun in the rooms. reccomend it to all my friends and have even got them to come and play and they all love it as well!

Babs

13 November 2019
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hello Barbara,

We are so happy to hear that you are enjoying Bucky Bingo!

We pride ourselves in customer experience, so it really is lovely to hear that you enjoy our chat games.

If you need any help at all in future please let our customer service team know.

Kind regards,

The Bucky Team

Rated 5 out of 5 stars

Top site this one

Top site this one, staff is proper friendly.

12 November 2019
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hello Gaz,

We are glad to hear you are enjoying our site, thanks for your lovely feedback

Our customer service team is always happy to help, be sure to get in touch if you need any help in future.

Kind regards,

The Bucky Team

Rated 5 out of 5 stars

Chat moderators top notch

Been playing for 2 months it's a nice site and the best thing is the chat hosts! they often give out bingo bonuses too

12 November 2019
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hello Margaret,

Thank you so much for your lovely feedback, we will pass this along to our chat hosts!

Kind regards,

The Bucky Team

Rated 1 out of 5 stars

Awful site

Awful site
The online slots shaman and temple of Iris are fixed and rigged been playing these over 3 years never one a penny

27 October 2019
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hello Sal,

We are sorry to hear that you have been unhappy with your recent experience on our site.

Please contact us on live chat, call or email support@buckybingo.co.uk if there is anything we can still assist you with as every member of our team will be more than happy to do so.

Kind regards,

The Bucky Team.

Rated 4 out of 5 stars

Really enjoy using this site

Really enjoy using this site. Great graphics, good selection of games including the classics and beneficial promotions.

11 September 2019
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hello Kofi,

Thank you for your great feedback!
It's so nice to hear how much you enjoy our site.

Please contact our customer service team on live chat, call or via email on support@buckybingo.co.uk if you ever need any assistance at all.

Kind regards,

The Bucky Team

Rated 1 out of 5 stars

AVOID BUCKY AT ALL COSTS

AVOID BUCKY AT ALL COSTS

This site has gone downhill in last 12 months as they have been closing accounts for no reason at all. One of my friends were trying to get advice on a payment method which they hadn’t tried before so its their first time with the new method, but live help was rude, unhelpful, snappy, take everything too serious, not listening, making my friend angry. My friend only stated their opinion that hoped Bucky will pay withdrawal without any problems and my friends account was closed.
Bucky needs to re-train their staff better and just to close players accounts, wow, that’s just not on when we have been playing for many years now without any problems. Bucky used to be a pleasure and a friendly online bingo site but not anymore.
i don’t know if Bucky has changed management or what it is, but its worse. Bucky needs to improve and got a long way to compare to top sites like mecca, lads, hill, coral, gala these top sites have the best live help staff, are excellent helpful, friendly never make their players uncomfortable, or angry these will remain the top today and keep going for many years.
Don’t know how Bucky has survived the way they are treating their players lately, but won’t last for long as players wont put up with it.
Shame WhichBingo awards don’t have the worst online bingo sites, as Bucky will be at
the top for worse online bingo site and worse customer service award. I won’t be voting for Bucky for 2019 i’m voting for the top ones mention earlier, its why Bucky won’t get awards, so bucky has to do something about it or will lose players.

11 August 2019
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hello Cheryl,

We are sorry to hear that you have been so unhappy with your recent experience on our site.

Please contact us on live chat, call or email support@buckybingo.co.uk if there is anything we can still assist you with as every member of our team will be more than happy to do so.

Kind regards,

The Bucky Team.

Rated 5 out of 5 stars

User friendly

Great site, so easy to use. Never an issue depositing and withdrawing

26 June 2019
Unprompted review
Bucky Bingo logo

Reply from Bucky Bingo

Hello Noah,

Thank you for your lovely feedback!

Its great to hear that you have enjoyed using our site.

Please contact our customer service team on live chat, call or via email on support@buckybingo.co.uk if you ever need any assistance.

Kind regards,

The Bucky Team

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