Your order process is pathetic. No communication as to the status of my order. The best you could tell me was it's in the que to be processed no estimate as to when or estimated delivery, absolutely n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This website and customer service is absolutely horrible. I bought a pair of boots that don't work for me and I'm trying to return them and every time I call the number it says it's outside normal bus... See more
Some constructive criticism; my multiple item order came on separate Days but order status was marked as “complete” after the first items were delivered. I freaked out thinking the other part of my or... See more
These guys are the absolute best. Been shopping with them for years and will continue to do so. I always find the best products here on sale before anywhere else, and their customer support is rock so... See more
Company details
Information provided by various external sources
Motocross gear, parts and accessories distributor offering some of the most competitive prices in the industry. We are dedicated to the motocross customer, You want it? We can get it!
Contact info
United States
- www.btosports.com
2.6
Poor
735 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Love BTO's prices!!!
13 March 2020
Unprompted review
Alpinestars Gear Set
Arrived quickly and the jersey personalization was a plus
11 March 2020
Unprompted review
When people hear 2 day shipping they…
When people hear 2 day shipping they think they will receive the package two days after initial order. Not two days after “X” amount of time it takes to leave the factory.
11 March 2020
Unprompted review
Quick shipping and a good selection of…
Quick shipping and a good selection of products to choose from.
11 March 2020
Unprompted review
Great transaction
11 March 2020
Unprompted review
Always fast shipping and we always get…best in the biz
Always fast shipping and we always get exactly what we ordered. Thanks bto
11 March 2020
Unprompted review
The new gear seems great
The new gear seems great. Will break it in soon. The shipping was one day longer then I was inforemd it would be after inquiring on whether or not I needed expidited shipping.
10 March 2020
Unprompted review
Pirelli Angel GT
BTO Sports had a hard to find tire size combo in stock at a fair price and quick processing/delivery.
10 March 2020
Unprompted review
Great site!
They have easy navigation, a great search function, and they do the best they can for shipping. The only thing I wish they could have is picking your bike and parts coming up for it like their competitors websites. Their customer service is great as well, no long wait times on hold or answering machines, stright to a real person! I highly recommend BTO Sports.
10 March 2020
Unprompted review
Bto always follows up to make sure you…
Bto always follows up to make sure you know when and what you are getting. Love that.
9 March 2020
Unprompted review
Full star
The service is full star. My only concern is i ordered cycra ultra probend handguard then i receive a pair of left side clamp. I can't install the right side handlebar because there was no clamp for it. I hope btosport will send me the right clamp.
9 March 2020
Unprompted review
Amazing service!
9 March 2020
Unprompted review
Very fast shipping.
9 March 2020
Unprompted review
Very nice
Very nice, good price, I live in the Netherlands, but the dele very from the USA was very quick!
8 March 2020
Unprompted review
Great Service
I received my items quickly and they were exactly what I was wanting. Sizes are true and fit great! Thank you!
7 March 2020
Unprompted review
BTO Sports always has a good selection…
BTO Sports always has a good selection of aftermarket parts and quick delivery. I do buy products from a couple companies, but am always happy with my shopping experience each time with BTO Sports.
6 March 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.