Company great, helpful, friendly. Did exactly what was wanted on an unique, antique cup. However delivery back to me experience was terrible, as the item became lost, which soured the whole experien... See more
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Review summary
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Reviews shaping this summary
We placed an order with Brunnel which were needed for an award ceremony, the timeline was very tight and it looked an impossible task. However, with good communication, we agreed on a slight tweak... See more
I contacted Brunel to obtain some trophies and engraving but it was incredibly last minute as we had been let down. Spoke to the sales team on a Tuesday, ordered straight away and had them delivered o... See more
Have been using Brunel for years to produce small commemorative plaques for our annual classic car show. Very easy to work with and once the order is approved the product is with us in 2-3 days. Highl... See more
Company details
Written by the company
Brunel Engraving Company established in 1989 celebrates over 30 years in business. Our commitment to Quality, Service, Competitive Pricing and Attention to Detail has been the basis for our success. Our skilled craftsmen are trained to the highest standards in the UK and use the most technologically advanced engraving equipment. Our products and services include nameplates, plaques, badges, office signs, industrial labels, table numbers, QR code labels and more. We guarantee quality and offer an efficient, personalised service to all our clients, from blue chip companies, through to small and medium sized enterprises, down to private individuals. ISO9001 accreditation recognises our professionalism and ability to do business with companies in specific sectors where this award is considered essential. Our diverse range of specialist equipment enables us to supply a host of custom requirements. In addition to rotary engraving, we offer laser engraving, chemical etching, anodic print, dye sublimation print, flatbed UV print and wide format UV print. We can provide simple engraving requests or complex signs and nameplates. Whatever you require we can come up with a solution. No job is too small or too complex for our craftsmen to manufacture to the highest standards. We’re rated Excellent (5 star) by our customers on Trustpilot.
About Brunel Engraving Company
Written by the company
- UK's Largest Online Engraver
- Brunel Engraving Company is the UK's largest specialist online engraver.
- Artwork Service
- View your artwork and amend as often as required, free of charge until you are 100% happy.
- Simple and Straightforward
- Our online ordering process is one of the easiest to follow. It offers a straightforward step by step guide to placing your order.
- More Choice
- Brunel Engraving Company offers more choice of nameplates, plaques, industrial labels and internal office signs than any other engraver.
Contact info
Britannia Way, BS21 6QH, Clevedon, United Kingdom
- 01275 871720
- info@brunelengraving.co.uk
- www.brunelengraving.co.uk
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Good quality, great response
After I failed to approve a proof in a timely manner, Brunel were left with very little time to actually produce the time-critical product. They pulled out all the stops and delivered it on time. I was very impressed with their responsiveness and also the quality of the product; it was an engraving that involved a fine line drawing and a logo, and it was reproduced and packaged beautifully.
11 June 2026
Quick Delivery
I needed the plaque at very short notice and Brunel met the deadline with a great product.
2 June 2026
Great experience from start to finish
Great experience from start to finish
They organized my plaque over the phone
Much easier to talk to someone rather than doing it on the website
Personal touch so important
Amazing customer service
Would highly recommend
5 June 2026
First class
Great website with lots to choose from. The ordering process was easy to use. We ordered 5 Jade corporate awards and requested a preview. Our order was very quickly followed up with a phone call to say the preview was ready for our approval. We had requested a fast track order as we needed the awards quickly and we are based in the North of Scotland. The items arrived on schedule, they were very well packaged, and we were kept informed all along the process. The recipients received their awards and were blown away by the quality and beautiful engraving. A big thank you to your team for providing such an excellent, professional service and for making our event sparkle.
11 June 2026
Unprompted review
The whole process was really smooth
The whole process was really smooth, efficient, and professional from start to finish. Communication was excellent throughout, with very quick responses and proof emails sent promptly, making the entire experience straightforward and stress-free.
The pricing was fair, the turnaround was impressively fast, and the final product arrived much sooner than expected. Most importantly, the quality was outstanding and exceeded our expectations.
We would definitely recommend and would not hesitate to use them again in the future.
Thank you!
2 June 2026
Poor quality for the price
Poor quality for the price
Very flimsy and cant see them lasting long
2 June 2026
Reply from Brunel Engraving
Dear Martin,
Thank you for taking the time to leave a review although I am disappointed to read your comments.
We sell hundreds of the Brass Effect Discs on a monthly basis. They are usually well received as a cost-effective alternative to solid brass. I have been unable to find any correspondence from you stating your dissatisfaction with the order you had received, had you contacted us we may have been able to offer a solution/ alternative product.
Please contact our customer service department on info@brunelengraving.co.uk if you require further assistance.
Kind Regards
SP
Customer Support
I have received the plaques
I have received the plaques, they look amazing job well done certainly recommend your company thanks again.
Peter
1 June 2026
Absolutely brilliant
Absolutely brilliant. Brunel produced two beautiful brass plaques in record time and to a very high standard. Despite the very short notice given the order was delivered one day early. Excellent service all round. Thank you Brunel.
1 June 2026
Easy to use designer tool
Easy to use designer tool, reasonable cost and delivered when expected.
29 May 2026
Great service and product quality
Very good service. The process of preparing designs for our glass awards was quick and simple and they arrived very quickly. Very pleased with the high quality engraving.
21 May 2026
Beautiful engraved plaque
Beautiful engraved plaque to commemorate my wonderful dad. Fast delivery. Thank you 😊
28 May 2026
High quality product and really good…
High quality product and really good pre-production service
27 May 2026
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