Good Online-shop. I ordered twice and in both cases delivery was fast, well packed and goods very great. Due to high discount goods were quite cheap. I am happy and I recommend Brügelmann.
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I already ordered a few times there and all in all their service is quite good. The only real issue I have is with these constant fake sale events, where sometimes items cost more than they had before... See more
The products are of great value, like always. The only problem I experience is getting into my account with my laptop but with my mobile. This problem doesn't exist with any other online shop. Hel... See more
Fast shipment, secure packaging. I was always kept informed about my order. But: the instructions how to built up the bike I ordered were a little poor. And the gear shift was not correct adjusted. Th... See more
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Willkommen bei Brügelmann! Der Name Brügelmann steht in der Fahrradwelt seit fast neun Jahrzehnten für höchste Radsportkompetenz und Fachhandelskompetenz. Bei Brügelmann bekommen Fahrradfans und ambitionierte Radsportler die Fahrradausrüstung die sie suchen. In unserem modernen Online Bikeshop findest du eine große Auswahl an Top Marken Fahrräder. Bianchi, Giant oder Cube mit den bekannten Modellen Reaction oder Stereo - ob Rennradfahrer oder Mountainbiker, die Auswahl ist riesig! Stöbere in aller Ruhe von Daheim im Brügelmann Sortiment und bestelle deine Fahrradteile oder Radbekleidung ganz bequem ohne auf Öffnungszeiten Rücksicht nehmen zu müssen.
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I bought a very good bike for a fair…
I bought a very good bike for a fair price.
Delivery was on time.
Only lost one start because I saw it slightly cheaper at another store, but otherwise I cannot fault the experience.
Excellent delivery times and products.
return utem and refund
Dear Kunden service,
I am afriad that I could not receive as follow items; Bestellung BRU4036670
So if you receive in your company, Please refund it for me.
Thnak you in advance.
From Jung Ho Min
superb delivery speed
avoid ordering anything from this company
I ordered a new bike on the 18th of April. After 20 days of waiting I decided to cancel my order and buy a new bike from somewhere else. I was told that they cannot cancel the order but once I get the bike delivered, which was going to be done via the Go Bike service company, I could refuse it and I would receive a refund. 2 months later and the bike is nowhere to be found. Every time I contact fahrrad.de I get a different response from a different person along the lines of "it's not our responsibility" and "there's nothing we can do". Calling them is not option anymore as the lines are closed. Do yourselves a favour and do not buy anything from this company.
No order email and no email about transfer
I have ordered products as guest without opening an account. I didn't get an email about the order. The page didn't show me order number (Bestellnummer). But when I checkmy bank account I can see that money has been transferred. It is not possible to reach customer service.
Good qualitiy, fast shipment.
The glasses are very good, quality made. The angle of ear pieces is adjustible so can change the angle to suit your face better. Shipment was fast.
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