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Brook Taverner Reviews 

63,802
•
TrustScore 4.5 out of 5

4.6

Men's Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 5,291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the garments, noting that the clothing fits well, looks stylish, and offers great value. People also mention that online orders arrive extremely promptly, and the overall support provided by the staff is consistently efficient. Some reviewers were not happy with the courier service, mentioning that parcels handled by specific delivery partners experienced significant delays, poor tracking, or failed to arrive on time. Consumers also noted occasional sizing inconsistencies or unexpected product changes that required extra returns, alterations, or exchanges to get the right fit.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items like shirts, trousers, and suits are... See more

Quality

Consumers find quality to be positive, highlighting consistently reliable products and well-made garments... See more

Delivery service

Clients share positive opinions on delivery service, highlighting extremely prompt dispatch and excellent... See more

Order

Customers had positive experiences with order, highlighting that the online ordering process is easy,... See more

Service

Users describe positive interactions with service, highlighting excellent support both online and in physical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speedy on line service, delivery quick to home or stores. Excellent returns procedure with payment immediately. Very impressed with the service given by the Beverly store. Took a couple of purchases t... See more

Rated 5 out of 5 stars

Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more

Rated 5 out of 5 stars

Easy to navigate the website and huge choice. Sale prices are amazing. Speedy delivery to store. Absolutely delightful ladies in the Ambleside store. Beautifully clean and nicely presented produc... See more

Rated 5 out of 5 stars

I have been a committed customer for many years and still am. Customer service and ordering is superb. What I dont like is the general trend towards elastane trousers when never keep their colour. It... See more

Popular products

See all
Regular Fit Ellroy Camel Corduroy Trouser

Regular Fit Ellroy Camel Corduroy Trouser

TrustScore 4.5 out of 5

4.7

(315)

Regular Fit Ellroy Navy Corduroy Trouser

Regular Fit Ellroy Navy Corduroy Trouser

TrustScore 5 out of 5

4.8

(310)

Regular Fit Ellroy Olive Corduroy Trouser

Regular Fit Ellroy Olive Corduroy Trouser

TrustScore 4.5 out of 5

4.7

(284)

Regular Fit Ellroy Cherry Corduroy Trouser

Regular Fit Ellroy Cherry Corduroy Trouser

TrustScore 4.5 out of 5

4.7

(224)

Regular Fit Ellroy Ginger Corduroy Trouser

Regular Fit Ellroy Ginger Corduroy Trouser

TrustScore 5 out of 5

4.8

(224)

Regular Fit Helsinki Olive Check Pure New Wool Tweed Jacket

Regular Fit Helsinki Olive Check Pure New Wool Tweed Jacket

TrustScore 5 out of 5

4.8

(199)

Regular Fit Otley Navy Pure New Wool Blazer

Regular Fit Otley Navy Pure New Wool Blazer

TrustScore 4.5 out of 5

4.7

(198)

Regular Fit Ellroy Black Corduroy Trouser

Regular Fit Ellroy Black Corduroy Trouser

TrustScore 5 out of 5

4.8

(173)

Regular Fit Tatton Indigo Cotton Linen Jacket

Regular Fit Tatton Indigo Cotton Linen Jacket

TrustScore 4.5 out of 5

4.7

(166)

Regular Fit Kerswell Navy Cotton Moleskin Trousers

Regular Fit Kerswell Navy Cotton Moleskin Trousers

TrustScore 4.5 out of 5

4.5

(156)

Company details

  1. Men's Clothing Store

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64K reviews

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4.6

All reviews

(63,802)

5,095 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

The quality of the clothes is good.

The quality of the clothes is good.
Delivery fast.
I was sent the wrong item, I asked for shorts and got trousers.
When i phoned to ask to return the trousers and have the shorts sent , the person said your returning the shorts and want the trousers, I corrected her and she said ok the other way round then, found her to be abit short. If i hadn't corrected her i might of got the wrong order again. Then on the return form it said style not as expected.

7 August 2026
Rated 5 out of 5 stars

Attentive service

Attentive service. First shirt was delivered but I wasn’t comfortable with the design in reality. Returned to store (Stamford) and replaced with a design I liked but found the shirt too large. Returned again but they didn’t have the size I needed so they contacted all the stores, sourced the shirt and arranged for it to be delivered to my home so I didn’t need to come into the store again. Perfect.
Additionally Brook Tavener shirts made me look (and more importantly feel) so confident at my daughter’s wedding last year.

7 August 2026
Rated 3 out of 5 stars

Wrong size

Ordered 3 shirts XXL size. 2 shirts arrived via Evri, correct size. Third shirt arrived via DHL wrong size medium delivered. Even though invoice stated XXL size. This item returned awaiting correct sized item to be delivered

6 August 2026
Rated 5 out of 5 stars

Excellent company

Excellent company, clothes are very well made, quick delivery plus 90 days returns which is very helpful. Would definitely recommend.

7 August 2026

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