Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company

Our Promise
* No Quibble Guarantee

Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great experiance in the shop and also…
great experiance in the shop and also online,staff in shop very helpfull and friendly
To whom it may concern:
To whom it may concern:
I have already provided my experience while shopping per your site.
I don't want to be redundant, however here we go. The shirts I ordered are the only shirts, Polo, that are 100 percent cotton.
Thank you!
I don’t buy shirts and trousers anywhere else
I’ve been buying Brook Tavener shirts and trousers now for about 6 years, originally in store but now also online.
I only buy from their sale range and buy in multiples to get the best deals.
Their shirts are long enough to cover my bottom and cuffs and collars seem to last forever. They are excellent shirts.
Their trousers never fail to fit and I like the cut and the higher number of belt loops than most.
Finally, when buying online their deliveries are always extremely prompt and packaging is excellent; trousers for example always arrive on a hanger and are wrapped so that when unfolded there is minimum creasing.
Overall this is a good quality manufacturer with an excellent and affordable product range.
Quick service and delivery as usual and…
Quick service and delivery as usual and excellent quality clothes
Brook Taverner go from strength to…
Brook Taverner go from strength to strength in all aspects - quality, style, real sale bargains, next day delivery and from shop-stock when necessary.
I am unable to properly review your…
I am unable to properly review your product since it has , as yet failed to arrive.
Your courier has thus far, given three different reasons ( excuses) for this.
Pity, since the shirts were to be for my holiday.
Good valued clothes purchased online…
Good valued clothes purchased online and delivered overseas quickly.
excellent products and customer service.
Leo Chinos
I ordered two pairs of Leo classic fit chinos online and the order arrived the very next day on standard delivery option. The Chinos are of very good quality, a good fit and excellent value in my opinion.
Excellent-quality products
The general quality of Brook Taverner products is excellent. However, I am particularly happy with the extra length of their long-sleeved shirts. That means there is no shirt hanging outside the trousers.
From ordering to delivery it was a…
From ordering to delivery it was a hassle free experience.
Quick delivery only 2 days
Quick delivery only 2 days - found these trousers a great fit - that bit of stretch really helps with the fit - the quality is fine
Great service and quality
I have been buying clothes from Brook Taverner for many years and they are consistently reliable; their products are of the highest quality too. Thank you, Brook Taverner!
Great range of clothing
Great range of clothing
Excellent deals and promotions
Quality products
Fast delivery
Found what I needed and ordering was…
Found what I needed and ordering was easy.
Very nice quality of trousers.
Great Products and customer service!
Great Products, great staff and excellent customer service!
Brilliant customer service experience…
Brilliant customer service experience with Brooks Taverner. Prompt delivery & fast refund process.
A smooth purchase
User-friendly website made the items easy to find and to order. Quick dispatch and delivery in decent packaging. A smooth purchase.
The belts were as pictured, and of good quality.
Thank you.
Good Service
On two occasions, I returned items; in both cases, it was no problem.,The replacement quality was good and very satisfactory.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


















