Brook Taverner Reviews 

63,748
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that garments like shirts and trousers fit well, look stylish, and feel comfortable. Consumers also appreciate the extremely prompt delivery service, helpful customer support, and very easy online ordering process, making overall shopping exceptionally convenient. However, some people mentioned issues with delivery delays, tracking problems, and unreliability experienced through the external courier service. A few other people also felt that communication regarding shipment updates and tracking information could be improved when packages take longer than expected to arrive at their destination.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items like shirts, trousers, and suits are... See more

Quality

Consumers find quality to be positive, highlighting consistently reliable products and well-made garments... See more

Delivery service

Clients share positive opinions on delivery service, highlighting extremely prompt dispatch and excellent... See more

Order

Customers had positive experiences with order, highlighting that the online ordering process is easy,... See more

Service

Users describe positive interactions with service, highlighting excellent support both online and in physical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more

Rated 5 out of 5 stars

Easy to navigate the website and huge choice. Sale prices are amazing. Speedy delivery to store. Absolutely delightful ladies in the Ambleside store. Beautifully clean and nicely presented produc... See more

Rated 5 out of 5 stars

I’ve been buying Brook Tavener shirts and trousers now for about 6 years, originally in store but now also online. I only buy from their sale range and buy in multiples to get the best deals. T... See more

Rated 5 out of 5 stars

One of my favourite menswear companies. The quality, style & service are second to none. Ordering process online is easy, seamless & quick. Communications from the company on the progress of the ord... See more



Company details

  1. Men's Clothing Store

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64K reviews

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4.6

All reviews

(63,748)

5,051 reviews in the last 12 months

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Rated 5 out of 5 stars

To whom it may concern:

To whom it may concern:
I have already provided my experience while shopping per your site.
I don't want to be redundant, however here we go. The shirts I ordered are the only shirts, Polo, that are 100 percent cotton.
Thank you!

12 August 2026
Rated 5 out of 5 stars

I don’t buy shirts and trousers anywhere else

I’ve been buying Brook Tavener shirts and trousers now for about 6 years, originally in store but now also online.
I only buy from their sale range and buy in multiples to get the best deals.
Their shirts are long enough to cover my bottom and cuffs and collars seem to last forever. They are excellent shirts.
Their trousers never fail to fit and I like the cut and the higher number of belt loops than most.
Finally, when buying online their deliveries are always extremely prompt and packaging is excellent; trousers for example always arrive on a hanger and are wrapped so that when unfolded there is minimum creasing.
Overall this is a good quality manufacturer with an excellent and affordable product range.

12 August 2026
Rated 2 out of 5 stars

I am unable to properly review your…

I am unable to properly review your product since it has , as yet failed to arrive.
Your courier has thus far, given three different reasons ( excuses) for this.
Pity, since the shirts were to be for my holiday.

12 August 2026
Rated 5 out of 5 stars

Leo Chinos

I ordered two pairs of Leo classic fit chinos online and the order arrived the very next day on standard delivery option. The Chinos are of very good quality, a good fit and excellent value in my opinion.

12 August 2026
Rated 5 out of 5 stars

Excellent-quality products

The general quality of Brook Taverner products is excellent. However, I am particularly happy with the extra length of their long-sleeved shirts. That means there is no shirt hanging outside the trousers.

12 August 2026
Rated 5 out of 5 stars

Great service and quality

I have been buying clothes from Brook Taverner for many years and they are consistently reliable; their products are of the highest quality too. Thank you, Brook Taverner!

12 August 2026
Rated 5 out of 5 stars

A smooth purchase

User-friendly website made the items easy to find and to order. Quick dispatch and delivery in decent packaging. A smooth purchase.
The belts were as pictured, and of good quality.
Thank you.

11 August 2026
Rated 5 out of 5 stars

Good Service

On two occasions, I returned items; in both cases, it was no problem.,The replacement quality was good and very satisfactory.

6 August 2026

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