Brookhouse Gas Services Ltd Reviews 

1,094
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the engineers arrive right on time, work with incredible efficiency, and always leave domestic properties completely clean and tidy after finishing. Reviewers genuinely appreciate the polite and professional attitude of the staff members, noting they are exceptionally knowledgeable and always ready to answer questions. Some people were satisfied with the helpful office team, noting how remarkably easy it is to book appointments and arrange convenient dates that suit schedules. Consumers also love the incredibly fast response times whenever urgent boiler repairs or unexpected central heating system issues happen suddenly.

What people talk about most

Service

Clients share positive opinions on service, noting that staff consistently arrive on time and work... See more

Staff

Users describe positive interactions with staff, highlighting that engineers and office teams are... See more

Customer service

Customers report positive experiences with customer service, noting that communications are outstanding,... See more

Response time

Consumers find response time to be exceptionally fast and efficient. Reviewers frequently mention that... See more

Booking process

Reviewers mention positive feedback about booking process, finding it straightforward and easy to arrange... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't realised that Brookhouse Gas could fit air conditioning units. The units have been in short supply due to increased demand but Nick came up and worked out a plan, sent an estimate and we were... See more

Company replied

Rated 5 out of 5 stars

The engineers turned up on time, presented themselves professionally, they were polite and friendly. Same engineer has been a few times before so familiarity helps create trust. No mess, no fuss, job... See more

Company replied

Rated 5 out of 5 stars

Once again Brookhouse Gas have excelled. The installation of our new air-con was superbly done. Staff arrived on time, were pleasant & very helpful. Work was done in a professional & considerate manne... See more

Company replied

Rated 5 out of 5 stars

Arrived at time given each day. Carpets covered and really tidy workers New boiler, pipework and power flush completed. 2 great guys. Worked in excessive temperatures in my loft when outside tem... See more


Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Company
  4. Gas Engineer
  5. Gasfitter
  6. Oil & Natural Gas Company

Written by the company

We, Brookhouse Gas Services, were formed in 2003 by myself, Nick Woodward and my wife, Donna. I started out in the gas industry in 1980 as an apprentice with British Gas and now have over 42 years experience. We are a family run business with 15 employees including our sons, Alex and Dan and we are based in Harthill on the outskirts of Sheffield. We install, service and repair appliances that run on Natural Gas, L.P.G and Oil. We now have approximately 2000 households covered on Service Contracts offering repairs 365 days per year giving our customers peace of mind. Brookhouse Gas are proud to work with Worcester Bosch and Novuna to offer our customers a range of payment options for your new boiler and heating systems. Have a look at our web site for full details. Short of time? not wanting a salesman through your door when you need a new heating system? Brookhouse Gas offer an online quotation system to give you a guide price for your new boiler - it only takes 60 seconds.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,094)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

First class service from everyone at Brookhouse Gas. Totally reliable, honest and knowledgeable. We wouldn’t use anyone else for our boiler service and maintenance.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

10 years of gas servicing

We have had Brookhouse to look after our boiler for 10 years now. Excellent service, excellent friendly staff, in both office & engineers. Can't find any reason to find fault with this company, A real pleasure to give business to these guys, year after year. There is no reason to go anywhere else. Thank you.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely five star service ⭐️

Engineer arrived on time, very respectful of both parking and property.
Great job servicing boiler and fire and left everything clean and tidy. Excellent customer service - thank you 👏👏👏👏👏
A luvly guy, service with a smile 😀

30 October 2025
Unprompted review
Rated 5 out of 5 stars

…Wholeheartedly recommend.

I have used other companies to service my boiler but since I have found Brookhouse gas I will not be using anyone else. Very professional, extremely knowledgeable and highly reliable. Fair prices and a real pleasure to deal with. Would wholeheartedly recommend.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Brookhouse Gas

Had my boiler serviced and the rear exit flue seal replaced by Brookhouse Gas Services. Really impressed with the whole experience — great communication, friendly and informative engineers, and top-quality work. They were tidy, respectful of the property, and left everything clean and in perfect working order. It’s nice to deal with a company that takes real pride in what they do. Highly recommend!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Jack serviced the boiler

Jack serviced the boiler, great job, turned up on time, very helpful with a few questions I had and made a few helpful suggestions. great service all round.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service as always.

Excellent service as always.
Mother in Law who is 93 needed a new boiler, confirmed after requesting a call out from her care plan.

They quoted within a day & gave 2 x alternatives, agreed on which boiler she wanted & they came & fitted within the week.

2 x engineers fitted the boiler within the day with little fuss & little inconvenience.

Left after totally cleaning up & explaining everything & showing how the controls work.

Highly recommended.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Problem reported 8- 45am

Problem reported 8- 45am. Technicians arrived 11-15am . Problem solved 11-55am. I can recommend Brookhouse Gas for a fast and efficient service. Thankyou.

8 October 2025
Unprompted review

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