We have sold twice through Brinkleys in the last 18 months in SW19 and SW20. In both cases, they found us reliable solid buyers almost immediately and had us under offer within days. They also ac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with Brinkley's was a great. I have Zero complaints. I worked with James, I felt he was honest and transparent and a genuinely cared about getting the best results for everyone involv... See more
We gave Brinkley's the opportunity to sell 3 flats and a house, all local to them - they sold none, and got viewings on just 2. They just wasted a lot of everyone's time and spouted too much ho... See more
⭐ Detailed & Warm "We cannot thank Brinkleys and the team enough for their outstanding support throughout our move! From our very first enquiry right through to getting the keys, they were f... See more
Company details
Written by the company
Brinkley's Estate Agency specialises in residential sales, lettings and management across South West London. Offices based in Wimbledon Village, Wimbledon Park and Putney.
Contact info
120 Wimbledon Hill Road, SW19 7QU, London, United Kingdom
- 02089442918
- info@brinkleys.co.uk
- www.brinkleys.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
James and Graeme were Reliable
James and Graeme were Reliable, friendly and professional despite some challenging few months.
They were helpful from house viewings all the way to completion and easily contactable Throughout the process

Reply from Brinkley's Estate Agents
Brinkleys are wonderful
Brinkleys are wonderful, from Suzy finding us a gorgeous property to rent to liaising with the amazing Gisella on all the details. The contracts and inventory process was seamless and I highly recommend them to all landlords and tenants!

Reply from Brinkley's Estate Agents
Gisella has been very efficient and…
Gisella has been very efficient and kind always gets back to one quickly with any requests.

Reply from Brinkley's Estate Agents
10/10
Our experience with Brinkley’s has been great, especially in terms of our service from JP. His professionalism, approachability and knowledge is outstanding.

Reply from Brinkley's Estate Agents
Great service!
Gisella is extremely helpful when we need anything. The check in was perfectly organised and every little issue we have had has been answered immediately. Thanks again!

Reply from Brinkley's Estate Agents
JP was great to work with
JP was great to work with. He was very helpful and efficient, and went above and beyond to secure us our property. I highly recommend!

Reply from Brinkley's Estate Agents
Hassle free experience!
Such a smooth and easy process! JP made renting our first home really enjoyable and stress-free! Thanks JP!

Reply from Brinkley's Estate Agents
Friendly and professional, thank you JP!
First of all huge thanks to JP personally!
I have been renting in London for 15 years but I must say I have never experienced such amazing, friendly and professional service before. I found a property that I liked, we talked, JP booked a viewing on the day, called me to explain all details with no rush, calmly and very very diligently. And that was it, it took just 2-3 days to complete the referencing process and sign the contract. So big thanks to Gisella too.
I strongly recommend this agency, it was such a wonderful surprise to know that there are still letting agents who treat you with a lot of understanding and respect. There was no push or a moment of discomfort at any point.
Changing your home is stressful but JP made it feel so great! What an enjoyable experience.
Thank you!

Reply from Brinkley's Estate Agents
Graeme and James were excellent…
Graeme and James were excellent throughout the sale of our flat, despite 2 buyers pulling out after offers accepted and it seeming uncertain and unlikely at times, they remained professional, calm and collected to see things through. Thank you both! Would 100% recommend

Reply from Brinkley's Estate Agents
Excellent service
Excellent service, reasonably priced. Would recommend.

Reply from Brinkley's Estate Agents
I had a very positive experience with…
I had a very positive experience with Brinkleys Estate Agency. The entire process was smooth, with no issues at all. Their communication was excellent, and everything was handled transparently. I want to particularly commend Kate Sheard—she was incredibly helpful and always responded quickly to any questions I had. I would certainly recommend them.

Reply from Brinkley's Estate Agents
Dhruvika has made living under…
Dhruvika has made living under Brinkleys management so easy, nice and supported. Dhruvika is quick to respond to any query's, always ready with a solution and is overall a lovely person!

Reply from Brinkley's Estate Agents
Rogue landlord best friend
For 7 years done everything a tennant should.
This is despite damp and mould, water in the electrics etc.
They didn't manage the property in the slightest.
On moving out they then provided bogus claims against the deposit which was backed by mydeposits.co.uk (also rogue landlord best freind)
So I'm out of pocket, they've re-let a sub-standard property.
if you do rent from these guys don't pay up at the end of your tennancy, let them chase you, an actual court would not side with a landlord the way mydeposits do.

Reply from Brinkley's Estate Agents
Gisella was really nice to deal with
Gisella was really nice to deal with, she was very quick to respond and was able to sort out any issues

Reply from Brinkley's Estate Agents
Outstanding service from Brinkley's
The help and reassurance Marco provided in getting my property ready for rental (hiring and managing contractors and offering sound advice along the way), with prompt communication and making himself available at all hours made, what could have been a stressful few months truly smooth sailing. JP stepped in quickly if needed, and he and Gisella quickly found and vetted a tenant, again with extremely efficient communications. I've also received correspondence from Laura and Dhruvika when needed - clearly a well coordinated and supportive team. I could not have hoped for a more positive experience. Thank you all!

Reply from Brinkley's Estate Agents

Reply from Brinkley's Estate Agents
Dhruvika is everything a property manager should be (and more!)
With an initially tricky start with Brinkleys, we were "handed over" to Dhruvika to help deal with the mountain of problems in our flat. We cannot express what a relief it was to have Dhruvika as our contact - she was so responsive, kind and always kept us in the loop with everything and things actually got moving!! Dhruvika went above and beyond to ensure that all issues were sorted and, more importantly, not ignored - everything a property manager should be (and more!)

Reply from Brinkley's Estate Agents
Flat successfully let again
Thanks so much to Marco, Suzy, Anne and the whole team at Brinkleys for all their help and advice in successfully letting our property again.

Reply from Brinkley's Estate Agents
Safe Hands
As a first-time landlord, Marco and team guided me every step of the way from finding a tenant to arranging all the necessary legalities.
Going on four years, I cannot recommend Brinkleys highly enough. Professional, up-to-date advice given in an approachable, friendly manner, only a phone call away.
I know I and my property are in the best of safe hands, Sandra McGuinness

Reply from Brinkley's Estate Agents
Superb Service from Brinkleys Sales
I can highly recommend Brinkleys Sales team, who were really pro-active in completing my recent property sale. Graeme Gordon was very knowledgeable, and took control of the sales process from day one, ensuring everything went smoothly; chased conveyancers etc on a regular basis & kept me fully informed at each step. I received a first class service.

Reply from Brinkley's Estate Agents
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







