The lighting GPS device setup was straightforward, The overall build quality feels solid and well thought out. What really stood out was the service and support. Czarmaine was extremely helpful, p... See more
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BrickHouse Security specializes in delivering top-notch GPS tracking solutions for both fleet managers and individual users. Established in 2005, BrickHouse Security is dedicated to providing reliable, innovative products coupled with exceptional customer service. Their GPS tracking devices are known for their accuracy, durability, and user-friendliness, offering peace of mind whether managing a fleet of vehicles or tracking a single asset. Understanding the unique challenges faced by businesses and individuals, their products offer real-time location data, historical tracking, and geofencing capabilities. BrickHouse Security stands out due to their unwavering commitment to customer satisfaction. They offer a lifetime warranty on their products, ensuring long-term reliability and customer peace of mind. Their knowledgeable support team is always ready to assist with setup, troubleshooting, and any questions customers may have. Customers can call or text for support, ensuring quick and convenient assistance. BrickHouse Security believes in making security and tracking accessible and effective for everyone. They are trusted to safeguard what matters most with their state-of-the-art GPS tracking solutions. Join the thousands of satisfied customers who rely on BrickHouse Security for their tracking needs and experience the difference their commitment to excellence can make.
Contact info
5718 W. 79th Street, 46278, Indianapolis, United States
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
Replied to 50% of negative reviews
Typically replies within 2 weeks
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The gps works really well
The gps works really well. Im very happy with it. I'm able to get exact location. And a full history. And more
The agent Czarmaine assisted me.
Great product very accurate still…
Great product very accurate still learning the app but that's me not the app .. great customer service.. fast shipping ... right on target highly recommend their product and service
Assisted by Czarmaine
This is one of the best GPS tracking device ever. I strongly encourage couples or people in relationships or people who just want a reliable gps tracker to buy one no need for airtags anymore.
Brickhouse is a very dependable service…
Brickhouse is a very dependable service with quality merchandise and professional service at a reasonable price thank you.
Quick response to my issue
Quick response to my issue. Mervin was the associate helping with my issue. He took care of the problem within minutes and was extremely professional throughout the entire chat.
Easy communication
This is the easiest way to communicate and ask questions!! Mervin was a great help and answered my questions quickly and precisely! I’m impressed with how simple it is to send a text and get e reply immediately! I truly love this service that is provided!!
I have had Brickhouse Brickhouse…
I have had Brickhouse Brickhouse security for a long time. We first got it when our daughter was driven to Oxford , ms for college. We knew she would be on old country roads with no cell service and the satisfaction of knowing we knew where she was because of Brickhouse was immeasurable! My husband liked it so much he put one in my card for traveling back and forth to New Orleans. The service is easy to use and he loves checking the breadcrumbs to see where our daughter is. I can’t say enough about Brickhouse’s products and customer service especially Trish!
Great company
They make great devices and have fantastic customer service. I’ve never had a hard time with them, their products, or getting ahold of people for help. Highly recommended if you need gps devices or security hardware. Trish was fantastic and helped with all my questions.
Mervin helped me pay my bill
Mervin helped me pay my bill. I couldn't find how to accomplish this, so I asked for help. He helped me update my card information and then used it to pay my account balance right away! Great customer service!!!
BrickHouse Security has excellent…
BrickHouse Security has excellent customer service! No waiting in a queue. Trish was quick and knowledgeable. She made it easy to correct my problem. In less than 5 minutes we were finished. Excellent service and excellent company. I also love knowing exactly where my vehicles are at all times. This service is worth every penny! Love it!
Mervin assisted me today with my Nano…
Mervin assisted me today with my Nano spark 7 while traveling. We were able to make some adjustments and now hopefully the device will work better.
Thanks
It's definitely the best I have yet…
It's definitely the best I have yet tried and I've tried several. I don't think I'll be trying out anymore trackers. I would and will recommend this tracker and this company to anybody and all who may or may not need to keep tabs on their vehicles. And the customer service is also great with any questions I have had. Thank you for being the best company I've dealt with on something like this
the support from the agent is worth it…
the support from the agent named Trish is worth it to have this service, he has absolutely lots of patience with me and sent me pictures to understand what we were talking about.
I learned a lot today how the conditions for notifications work!!
The service from the product is…good and easy to use with fast updates
The service from the product is reliable and the updates are pretty fast. Customer service is also good
I give it a 8.5 out of 10
I give it a 8.5 out of 10. It s pretty reliable and work perfect. Definitely recommend this tracker
It works as advertised.
Unfortunately, we have felt the need to track our adult daughter's whereabouts from time to time.
Your service is just what we need.
She has agreed to this, so it was easy to mount the tracking device in the rear hatch area.
The by minute update is enough.
Essentially, she knows that we know, and that helps to keep us in the comfort zone.
Great product
I love brickhouse tracking device for…
I love brickhouse tracking device for my car. I am aware of where my car is at all times.czarmaine was very helpful with assisting me.
Mervin understood my issue and…
Mervin understood my issue and patiently resolved it for me. His customer service skills are far above expectations!
Trish help me understand the product…
Trish help me understand the product and provide great customer service. Overall this company provides great customer service as well as great products. Will continue to do business with BrickHouse.
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