Brayleys Cars - Brayley Renault Milton Keynes Reviews 

Great experience. Very friendly and helpful all through the purchase.

Andrew was very patient with the purchase of our two Renault 5s, including finding out how we could lease them.
He went the extra mile and made the whole process very easy!

The place was nice and quiet.Not only that but the hot chocolate helped me for good!

Everything was well organised. I was greeted by a friendly face and recognised on my return to collect the car. I was talked through the paperwork, and shown back to my car. Totally 5* service

Amazing experience. Would highly recommend Jason Wallace at the Renault garage Milton Keynes. Seamless process and fantastic customer service. Thank you, Jason.

The biggest help to me was the staff. Very helpful and answered any questions positively.

The salesman, Tony Johnson, provided an excellent service from beginning to end.
He kept me informed regularly as to when the car would be delivered and spent 30-40 minutes explaining the various functions within the car before we drove off. I've bought many cars in the past but this was the best experience, ever.

On arrival day one I was greeted, not pressured & left to roam. Great to see no pressure sales still exists. I enquired about their ‘special offer’ on the forecourt, thinking it was decent & worth enquiring. I sat down with Andy & he broke it all down for me. As we were of a similar age, we understood each other well, he wrote the deal down in writing, added my needs & I found myself ordering my new car with an upgraded version for only £4 a month more than I really wanted. Enjoyed dealing with them & am really enjoying my new purchase.

The process went reasonably smoothly, and Andy White was professional and helpful. And he was meticulous over the compliance requirements
There was a lot of toing and froing, but it did get sorted.
We were surprised by the increase in monthly cost of a PCP for a new Clio (nearly a 100% increase on our current cost, which eventually forced us to hand back both our cars and buy the new Captur.)

Timely, professional, friendly ,excellent

Excellent Service today. The girls on the front desk were exceptional. Explained everything that was happening and were extremely professional. I never mind having to visit here.

I was made welcome when I first walked into the showroom. I was introduced to Danny who described the vehicle I was interested in and took me for a test drive. He was very helpful, patient and clear and I was happy to deal with him throughout the purchase. All went smoothly and as described.

The journey from start to collecting my new car has been thoroughly exciting experience which made it one of the best thing in which I've ever done using Brayley Renault dealer and Jason the sales man.

My experience when buying my new car Renault 5 from Brayley’s Cars Milton Keynes was very positive. The salesperson who dealt with my purchase was very knowledgeable about all aspects of the car, and he explained everything very clearly. There was no “hard sell, which would be an immediate put off for me.
All aspects of the sale were handled in a friendly and efficient way.

Andrew White, at the Milton Keynes branch, was exemplary. He dealt with our enquiry and eventual purchase expertly, providing us with all the information that we required. This is our second Renault in succession, and l would not hesitate to take my business to their door next time.

Polite, friendly and helpful service reception. Service & MOT completed as requested and further appointment made for additional work under warranty.

Work completed as requested and good communication to update me on progress.

Parking is a nightmare - way too many vehicles scattered all over the forecourts and spilling out onto the surrounding roads.

Tony was brilliant, what a pleasure to deal with. Listened carefully and I am totally smitten with my new Renault 5. Having worked in the car industry for many years and over 10 years since I bought a new car from a dealer you won't be disappointed. Great communication through the whole process.

UPDATED.
Renault duly followed up after this post to get back on track. Great to see a speedy recovery so have uprated my score.
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Booked a service and MOT. Added extra info on issues needing attention as well. Courstesy car charge of £20 booking mentioned online. Email confirmation of booking cites charge is £30. Turn up. Nothing charged. Like last year. Either charge the right amount or take it off. Asked for two things to be looked at in addition to the service and mot. One was totally ignored. The other they couldn't find the fault, even though it is a visual fault on the centre screen... clearly didn't look hard enough. The service advisor came out with me to look and saw it when I switched the car on - exactly where I said it was in the issue request description I made. Said she would get back to me by the of the week. Yeah, right. Didn't hear back. Not even a call, or email to say, no nswer yet, but we haven't forgotten you. So, all in, a dire customer service experience from first touch to last touch. Then, an automated email asking for a rating on Trust Pilot. Wow. Never automate it like that. Check if the customer is happy first, then invite a review. So here I am. Unimpressed by Renault Milton Keynes.

Took my car in for its yearly service and used a courtesy car. Got a call to book the service and it was very helpful that I didn’t need to remember. Everything was easy and no issues. Had a call the day before to remind me of the booking which helps a lot.
Dropped the car off with the two lady’s at the service desk they were very polite and efficient and very friendly. They asked me about my day and made everything easy. The lady even went out in the rain to bring the courtesy car to me and again went out to bring my car back to me. All was a delight to deal with and everyone was professional and friendly and made sure that I was treated well. The whole team at Renault Milton Keynes are friendly professional and give great customer service. I would highly recommend them.