Brayleys Cars - Brayley Nissan Wolverhampton Reviews 

350
•
TrustScore 4.5 out of 5

4.7

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... See more

Company replied

Rated 5 out of 5 stars

The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them t... See more

Company replied

Rated 5 out of 5 stars

Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... See more

Company replied

Rated 5 out of 5 stars

My car had mot and service and was done within the time restraints I had that day. Laurence was very professional keeping me updated and then fully explaining the services and going forward services b... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Used Auto Parts Store
  5. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, United Kingdom

  • 01902219603

4.7

Excellent

TrustScore 4.5 out of 5

350 reviews

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No recent history of asking for reviews

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Replied to 27% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(350)

3,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark taylor

Mark taylor aproached us in a very courteous way and from then on dealt with the sale of a our car very professionally he answered every question we asked in a kind and friendly manner making our experience very comfortable

15 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Rowan and the team have made this a…

Rowan and the team have made this a memorable experience.
I'm very pleased with my new car.

24 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Fast and reliable

22 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent service Brayleys Wolverhampton

Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on collection of vehicle a few hours after leaving it, all work carried out was explained fully. Satisfied customer.Excellent service, hence why I return year after year.

21 September 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Jayne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Fabien was absolutely amazing

Fabien was absolutely amazing. His customer service was outstanding.

21 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Cayleah, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Superb Customer Service and very…

Superb Customer Service and very friendly staff at Brayleys Wolverhampton Nissan. Jat handled the car order from start to finish. He found the car we wanted and had it delivered in 7 days, true to his word it was 7 days. I also want to commend the other staff and manager of this dealership, on my first ever visit they all approached and asked if we were getting seen to, offered refreshments etc. This is excellent customer service and shows a good manager behind the scenes. Back to Jat, outstanding guy, talked through the whole process, listened and answered any questions, he's very knowledgeable. When we collected the car he sat in the car with us and went through all the gadgets, he even set up the Google account in the car, the car has a lot of kit so I was very pleased with this. Because of Jat and the team at Nissan Brayley I will no longer go anywhere else, customer for life. First time also ever driving a Nissan, the Quashqai is lovely to drive. Thank you all especially Jat, what an asset to Nissan. Tracey x

18 September 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Tracey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 1 out of 5 stars

The shady rep and manager

The sales rep and his manager should have been honest from the start from the original price of car getting dropped by £300 pounds and not trying to sell it at what it was selling for originally.They was only thinking of lining there own pockets when they knew i was going to pay part cash payment.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Listened to what I wanted and delivered

10 September 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Once again superb service from…

Once again superb service from Brayleys Wolverhampton. I was greeted by Jat who ran through using the E peddle for me again.it was lovely to be remembered. Then Vanessa and took over and was incredibly helpful and kind, making sure that I knew more about how Brayleys can support me in the future. What a great team who made me feel valued both as a person not just a customer.

14 September 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Bev, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff, work completed

15 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Roger, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Great staff

Great staff, excellent service

16 September 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Sonya, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Great service and was kept up to date…

Great service and was kept up to date on progress. Very attentive on the issues I raised and he explained every to me.

11 September 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Kiran, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Vehicle Recall . The Staff were really helpful and…

The Staff were really helpful and efficient

10 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Amazing service

I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton

I needed to sell my car and William made everything so very easy and stress free.

He explained everything and put my mind at ease.

Cannot thank you enough William for the exceptional customer service you gave and how very friendly and welcoming you were to me.

William is an asset to your Company

Thank you gain amazing service ✨️
Mrs Nichola Holmes

9 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Nichola, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Mark ( nissan )

Mark was amazing , very helpful, friendly and helped me get the specific car I was after 5* would definitely recommend asking for him to help you find your perfect car

10 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Kirsty, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Car Recall

They picked up my car ,did what they had to do and then returned it with phone updates on the progress , very good

9 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Lynne, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Excellent service.

The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car was serviced and were provided with coffee. Laurence then went through the paperwork with us. Overall, a very satisfactory experience.

7 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Christine, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, efficient service and good coffee ☕️

8 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Dee, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

100% Efficiency top Quality work no…

100% Efficiency top Quality work no problems

2 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Trevor, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Good service

A very helpful person on desk duty. Everything explained clearly. Thank you to driver who collected and brought back our car. Good service.

1 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Elaine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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