Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... See more
Company replied
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Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... See more
Company replied
The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them t... See more
Company replied
Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... See more
Company replied
My car had mot and service and was done within the time restraints I had that day. Laurence was very professional keeping me updated and then fully explaining the services and going forward services b... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, United Kingdom
No recent history of asking for reviews
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Replied to 27% of negative reviews
Typically replies within 1 week
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Mark taylor aproached us in a very courteous way and from then on dealt with the sale of a our car very professionally he answered every question we asked in a kind and friendly manner making our experience very comfortable

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Rowan and the team have made this a memorable experience.
I'm very pleased with my new car.

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on collection of vehicle a few hours after leaving it, all work carried out was explained fully. Satisfied customer.Excellent service, hence why I return year after year.

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Fabien was absolutely amazing. His customer service was outstanding.

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Superb Customer Service and very friendly staff at Brayleys Wolverhampton Nissan. Jat handled the car order from start to finish. He found the car we wanted and had it delivered in 7 days, true to his word it was 7 days. I also want to commend the other staff and manager of this dealership, on my first ever visit they all approached and asked if we were getting seen to, offered refreshments etc. This is excellent customer service and shows a good manager behind the scenes. Back to Jat, outstanding guy, talked through the whole process, listened and answered any questions, he's very knowledgeable. When we collected the car he sat in the car with us and went through all the gadgets, he even set up the Google account in the car, the car has a lot of kit so I was very pleased with this. Because of Jat and the team at Nissan Brayley I will no longer go anywhere else, customer for life. First time also ever driving a Nissan, the Quashqai is lovely to drive. Thank you all especially Jat, what an asset to Nissan. Tracey x

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
The sales rep and his manager should have been honest from the start from the original price of car getting dropped by £300 pounds and not trying to sell it at what it was selling for originally.They was only thinking of lining there own pockets when they knew i was going to pay part cash payment.

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Once again superb service from Brayleys Wolverhampton. I was greeted by Jat who ran through using the E peddle for me again.it was lovely to be remembered. Then Vanessa and took over and was incredibly helpful and kind, making sure that I knew more about how Brayleys can support me in the future. What a great team who made me feel valued both as a person not just a customer.

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Great service and was kept up to date on progress. Very attentive on the issues I raised and he explained every to me.

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
The Staff were really helpful and efficient

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton
I needed to sell my car and William made everything so very easy and stress free.
He explained everything and put my mind at ease.
Cannot thank you enough William for the exceptional customer service you gave and how very friendly and welcoming you were to me.
William is an asset to your Company
Thank you gain amazing service ✨️
Mrs Nichola Holmes

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Mark was amazing , very helpful, friendly and helped me get the specific car I was after 5* would definitely recommend asking for him to help you find your perfect car

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
They picked up my car ,did what they had to do and then returned it with phone updates on the progress , very good

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car was serviced and were provided with coffee. Laurence then went through the paperwork with us. Overall, a very satisfactory experience.

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Friendly staff, efficient service and good coffee ☕️

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
100% Efficiency top Quality work no problems

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
A very helpful person on desk duty. Everything explained clearly. Thank you to driver who collected and brought back our car. Good service.

Reply from Brayleys Cars - Brayley Nissan Wolverhampton
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