WARNING !
WARNING !
To all of the people thinking about buying or servicing their Honda vehicles at Braman Honda in Green Acres, Fla.
Consider the following predatory estimate given to a 70 year old woman of Lake Worth, Fla.
On 9/28/26 a 70 year old woman brought her 2014 Honda Civic with 52k miles into Braman Honda after hitting a bump causing her infotainment screen to malfunction. The screen began to flicker and became dark.
The woman was met by the service manager Richard Gowie who accepted the car for assessment.
The technician Justin Simcoe performed a complimentary multi-point vehicle assessment and recomended the following repairs without running any scans for trouble codes.
1) Replace infotainment display:
Parts $1554.16
Labor $ 189.50
2) Replace wiper blades:
Parts/labor $90.95
3) CVT transmission fluid drain and fill:
Parts/labor $219.95
4) Brake fluid flush:
Parts/labor $174.95
5) Coolant drain and fill:
Parts/labor $159.95
6) Cabin air filter replace:
Parts/labor $79.95
7) Drive belt replace:
Parts/labor $264.95
8) Fuel induction GDI service:
Parts/labor $199.95
9) Fuel injector service:
Parts/labor $189.95
Shop supplies: $99.95
Totaling (pre-tax) $3224.21
Then add:
Tax. $137.08
Surcharge fee: $67.38
Pre-approved amount:
$265.30
Grand total on invoice: $ 3716.33
Technician also recommended tire rotation, wheel balancing and set tire pressure.
After declining most of these repairs, the 70 year old woman who is retired and on a fixed income, was charged $1803.70 after an insurance adjustment (not sure what this is) of $150.00, which she paid in cash.
The woman, as most people are, was not knowledgeable in auto repairs.
When the car was returned on 10/02/26, the infotainment screen had not been replaced and the shroud above the steering wheel was missing.
After numerous phone calls to the dealership most of which she was put on hold and or disconnected, she returned to the dealership to retrieve the missing part and was met with resistance, treated rudely and needed police intervention to help resolve the issue.
The missing part was never retrieved or returned leaving the 70 year old retired woman out of $1803.70 for a loose wire connection beneath the infotainment screen that was easily accessed by removing the shroud above steering wheel and set back into place.
So think twice before ever doing business with Braman Honda.