Building & Plumbing Supplies Ltd - BPS Dorline & Timber Reviews 9

TrustScore 4 out of 5

4.2

BPS Dorline & Timber Hermes Close, Royal Leamington Spa, CV34 6NJ Warwick, Warwickshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Outstanding service from Jack and the delivery man (unfortunatley I didn't get his name). I used to order my timber from Walsall but I'm a convert now. BPS for all future projects.

Rated 4 out of 5 stars

Good service, advice and prices. Friendly staff. Would always recommend them. But -- the website or websites. I tried to find info from the timber side of the business but kept ending up at the Dorl... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and very helpful driver ....................................................................................................................................

Company replied


Company details

  1. Building Materials Supplier
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Landscaping Supply Store
  5. Lumber Store
  6. Plumbing Supply Store

Written by the company

We are an independent builders merchants that can supply all you need to help develop your project. Established in 1934, we have been run by the Dibble family for over 50 years taking us from a traditional builders merchants to a one stop shop for developing your home; perfect for trade, DIY-ers and those just finishing that never-ending ‘odd job’. Customer Service BPS has a reputation for going that extra mile to help its customers and our exceptional service really sets us apart. Friendly and reliable: many of our staff have been working here over 30 years and it is their extensive knowledge of the products and that keeps people coming back to bps. Stores Near You With Seven branches across the Warwickshire, Gloucestershire and Worcestershire areas, you will not have to travel far to find us and if you cannot find what you’re looking on our site please feel free to give one of our branches a call, we are always more than happy to help.


Contact info

  • BPS Dorline & Timber Hermes Close, Royal Leamington Spa, CV34 6NJ, Warwick, Warwickshire, United Kingdom

  • 01926332630

4.2

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
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1-star

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Rated 4 out of 5 stars

Sort out the web site

Good service, advice and prices. Friendly staff. Would always recommend them.
But -- the website or websites. I tried to find info from the timber side of the business but kept ending up at the Dorline part of the website with no link through to the timber side (which is in the title!) I finally found it when I picked up on the PBSbuildit link.
Now, I will admit that it might be me, but I'm of average intelligence, so just a heads-up to BPS that they might want to do something about it, and to anybody wishing to look at their timber.

18 January 2024
Unprompted review
Building & Plumbing Supplies Ltd - BPS Dorline & Timber logo

Reply from Building & Plumbing Supplies Ltd - BPS Dorline & Timber

Dear Tom,

We appreciate your review. We're delighted to inform you that our website is undergoing upgrades as we speak to enhance your online experience and make it seamless. Thank you for your patience and continued support!

Best regards,
Your BPS Team

Rated 5 out of 5 stars

Easy collection

Easy collection, competitive price pleasant staff

28 June 2023
Building & Plumbing Supplies Ltd - BPS Dorline & Timber logo

Reply from Building & Plumbing Supplies Ltd - BPS Dorline & Timber

Hi Ken,

Thank you for your 5-star review!

With a newly revamped shop our team at BPS Dorline and Timber are eager to help. We hope to see you back soon.

Best wishes,

The BPS Team.

Rated 5 out of 5 stars

Comment

Years of excellent services and good fair prices.

16 April 2023
Building & Plumbing Supplies Ltd - BPS Dorline & Timber logo

Reply from Building & Plumbing Supplies Ltd - BPS Dorline & Timber

Dear Paul,

Thank you for your comment! We greatly appreciate your continued support and loyalty over the years. It's our commitment to provide you with excellent service and fair prices, and we're thrilled to know that we've met your expectations. If there's anything specific we can do to further improve your experience, please don't hesitate to reach out to us.

Best wishes,
The BPS Dorline and Timber Team.

Rated 5 out of 5 stars

Quick delivery and very helpful driver …

Quick delivery and very helpful driver
....................................................................................................................................

8 October 2022
Building & Plumbing Supplies Ltd - BPS Dorline & Timber logo

Reply from Building & Plumbing Supplies Ltd - BPS Dorline & Timber

Thank you for sharing your feedback with us! We're delighted to hear that you experienced a quick delivery and that our driver was very helpful. Timely delivery and excellent customer service are top priorities for us, and we're glad that we could meet your expectations in both areas. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!

Rated 4 out of 5 stars

Best counter staff in town.

The counter staff at BPS Timber were - as always - attentive, friendly and helpful. In this case they also offered some useful advice on how to finish plywood for use in a floor. Definitely the most helpful, and knowledgeable builders merchants in the area (other than BPS Heavy building supplies of course)

24 August 2022
Building & Plumbing Supplies Ltd - BPS Dorline & Timber logo

Reply from Building & Plumbing Supplies Ltd - BPS Dorline & Timber

Thank you so much for your kind feedback! We're thrilled to hear that our counter staff at BPS Timber provided attentive, friendly, and helpful service, as they always strive to do. We're glad that they were able to offer you useful advice on finishing plywood for floor use. Our team takes pride in their knowledge and expertise, and we're honored to be considered the most helpful and knowledgeable builders merchants in the area. We greatly appreciate your support and look forward to continuing to assist you with all your building needs. If you have any further questions or require any more assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great service

Great service.

22 August 2022
Building & Plumbing Supplies Ltd - BPS Dorline & Timber logo

Reply from Building & Plumbing Supplies Ltd - BPS Dorline & Timber

Thank you for your feedback! We're glad to hear that you had a great service experience with us. Providing excellent service is a top priority for us, and we're thrilled that we met your expectations. If there's anything else we can assist you with or if you have any further comments or questions, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!

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