For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders sever... See more
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See what reviewers are saying
Excellent and very efficient! Bpost is super fast and efficient. The real-time updates are excellent, and the photo proof of where the package is left when no one is home provides great peace of mind... See more
Bpost is by far the best supplier to let you parcels delivered. They ring your bell, wait until you open the door or answer by a digital doorbell and deliver your parcel in a place in a safe maner. I'... See more
They told me via email that my package would be delivered on a particular date. It wasn’t. There was no email or other communication. The day just passed. The next day I got a notification it had arri... See more
Company details
Information provided by various external sources
Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.
Contact info
1000, Brussels, Belgium
- www.bpost.be
4.2
Great
286K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, the "follow your delivery" is top, and ofcourse the delivery man, I always offer them a glass of fresh water. They deserve this!!
17 July 2026
Unprompted review
High level of responsibility
High level of responsibility. Always in time, never too late.
17 July 2026
Unprompted review
The Best
these guys are always on time, always communicating and always have a smile, they are the best for shipping and home delivery
18 July 2026
Unprompted review
Excellent service
17 July 2026
Unprompted review
Stipte levering
17 July 2026
Unprompted review
Fast shipping genuinely tuff
17 July 2026
Unprompted review
Loss of a parcel and refusal to compensate its value
The parcel was insured for €500, and the shipping costs were paid in full.
bpost lost the parcel but refuses to honor the insurance policy. The company demands purchase receipts for personal second-hand belongings and gifts. They ignore my bank statements, my signed sworn declaration, and the market value of the lost items.
In the end, bpost paid only €238, even though the contents of the parcel were worth approximately €1,000. In addition, we lost the shipping costs, we now have to purchase the lost items again (which will cost around €1,000 or even more), and we have suffered significant emotional distress.
I believe that bpost's conduct is misleading towards consumers. The company charges customers for insurance, but when an insured event actually occurs, it refuses to pay based on unreasonable formal requirements and uses bureaucratic rules against ordinary citizens.
To my great disappointment, the Belgian Postal Ombudsman sided with bpost and concluded that its actions were lawful. In my opinion, bpost is violating consumers' rights in an unacceptable manner and does so with apparent impunity.
17 July 2026
Unprompted review
On time and clear communication
On time and clear communication about delivery.
17 July 2026
Unprompted review
very timely delivery
very timely delivery , very good job.
Much appreciated 🙏🏻
16 July 2026
Unprompted review
Bpost is security
Bpost is a secure way to get your command and be sure to have a good interlocutor in case of problem.
16 July 2026
Unprompted review
Postal service that delivers
16 July 2026
Unprompted review
Efficient & effective services!
17 July 2026
Unprompted review
I’ve never had any problems with bpost
I’ve never had any problems with bpost; all packages arrived on time and undamaged.
16 July 2026
Unprompted review
On time quick service
16 July 2026
Unprompted review
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