Box2 Fashion Reviews 

2,164
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish designs of the clothing, often noting how the garments celebrate diverse body shapes and offer excellent fits for various sizes. Many people appreciate the efficient service, straightforward ordering process, and the prompt, well-packaged deliveries, frequently arriving within a few days. However, some customers also noted occasional issues with specific garments, such as items being badly cut, materials not meeting expectations, or sizing discrepancies where the fit was not as anticipated.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers consistently delighted with... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the first-class and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my dau... See more

Company replied

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Highly recommended company,quality of clothing is first class. Very knowledgeable and friendly staff, I have been purchasing items for many years and would highly recommend them. Thank you Box 2.

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,164)

1,367 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great trousers have bought many pairs…

Great trousers have bought many pairs in various colours over the years.
Easy to order right size and length with quick delivery

24 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you Anna, we are working really hard on our trouser range, lots of lovely ones to come .... Best wishes, Nicky

Rated 5 out of 5 stars

Great clothes

Great clothes - delivered earlier than I was expecting

23 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your positive review, Royal Mail does a good job for us! Nicky

Rated 5 out of 5 stars

Great quality clothing.

Received my lovely terracotta sweater and am very pleased with it. I have been a customer for a number of years and have always been happy with my purchases. Great quality clothing and stylish.
Highly recommended.

23 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Enjoy wearing your lovely jumper! Nicky

Rated 5 out of 5 stars

I have been buying clothes from Box 2…

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been grateful to Nikki for many years. Terrific choice, good fabrics and styles, efficient service - sometimes the colours just aren’t’me’ but there’s always something excellent . Can’t fault them ! Thank you Nikki 👏

23 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you Anne for such lovely comments, it's been a long journey with many changes, but still here and loving my job! Nicky x

Rated 3 out of 5 stars

The outfit was not a good fit at all -and scratchy

The outfit was not a good fit at all and the fabric almost felt scratchy on my skin - very unusual for Box 2 clothes - I have always been very pleased with all the clothing I have bought over the years - I cannot remember sending any item back.

22 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Ruth, I am sorry you didn't like the fabric of the two piece set, I wore that on the shoot and I loved the slightly heavier feel of the Viscose, I appreciate that we are all different, maybe 100% linen would be better next time? Best wishes
Nicky

Rated 5 out of 5 stars

Loved the dresses

Loved the dresses, lovely colours and cool summer dresses,

22 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Just what we need at the moment, nothing like a dress in the heat, I am wearing the Sigrid by Ciso dress today and it's just perfect in my hot office! Nicky

Rated 5 out of 5 stars

Great Website

Easy to navigate website. Well laid out and easy to order. Delivery is quick and easy and garments always packed well.
Always a pleasure to order from this website. Nice selection of clothes also available in plus sizes. Thank you.

22 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Our pleasure, I hope you continue to find lovely clothes in the months to come! Best wishes, Nicky

Rated 5 out of 5 stars

Fast

Fast, quality fabrics, & style that lasts, have continued to buy various items over the years

22 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely comments, best wishes, Nicky

Rated 5 out of 5 stars

Quick delivery

Quick delivery, and refunded part of my order, very quickly.

19 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Our pleasure, enjoy your purchases, best wishes, Nicky

Rated 5 out of 5 stars

Delighted

Delighted

I have been really pleased with everything I have bought from Box2 and I have been purchasing from your company for approx 15 - 20 years. Quality and design perfect for every occasion. Thank you, Diane P

19 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Diane, Thank you for your loyalty over the years, I hope you continue to enjoy our clothes for years to come! Best wishes, Nicky

Rated 4 out of 5 stars

Products are good

Products are good, thank you for flared garments, I have had to take up the sleeves on the navy top. I would like to make a plea for large ladies who are also petite! Short, short arms, normal shoulders. Thank you

19 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Felicity, thank you for your review. We do try to offer shorter tops but they don't seem very popular! However we always offer an A line silhouette as we realise shoulders don't grow with size! Plus our best selling sleeve length is 3/4, it's difficult to get it all spot on but we do try. Nicky

Rated 4 out of 5 stars

Very easy ordering and fairly quick…

Very easy ordering and fairly quick delivery but no notification between ordering and delivery. It was lucky we were at home.
Garment is fine but not especially well cut. Very baggy around armholes and quite low cut which was not evident in the initial on line description.

17 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi, I am sorry you didn't receive enough information regarding your delivery, we send an order confirmation, then a dispatch email which has a tracking number which you can use to check delivery, this is how Royal Mail work with us. Hopefully an upgrade will come soon.
As for the dress, I am wearing it in the picture and I found the fit under the arms to be perfect, it is very difficult to get an exact fit for all shapes and sizes, that is why we use elasticated armholes in our linen vest which we design ourselves. Nicky

Rated 2 out of 5 stars

A little disappointed

I have been using box 2for something like 40 years. So you can see I rate the cpany. The service is superb Maggie and Ingrid ho beyond the normal. On this occasion I was very disappointed the trousers were not as the picture showed and I am almost same height as the picture. The tops were also not as I thought, the linen mix looked awful
I have sent all the items back, but this not an overall reflection of this company. I have many pieces that are superb
The quality is usually superb

17 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Lynda, I am sorry your were not happy this time, The River trousers are 28" long inside leg and on Katie they graze her ankle, she is 5ft 9" as stated, were they too short or long? The mixed linen sells very well for us for ladies who dislike (not me!) the 100% linen, hopefully we will be better next time. Thank you for your continued support over the years. Nicky

Rated 5 out of 5 stars

Excellence in practice!

Efficient, receptive, nice fabrics, prompt service and easy returns. My only regret with this company is when they stopped selling the fabulous crepe trousers and vests they used to do, I bought loads and they were simple and classy.

16 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Marian, thank you for your lovely comments, sadly the lovely Dutch crepe tops and trousers just became so expensive, our customers stopped buying them, also they lasted far too long! I still have all mine. Best wishes
NIcky

Rated 5 out of 5 stars

I have been a loyal customer of BOX 2…

I have been a loyal customer of BOX 2 for 30 years plus. I love the availability of larger sizes in natural fabrics, especially the linen. The designs are stylish & classy. Postage prompt, no quibble returns.

15 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you Danielle, lovely comments, much appreciated. Nicky

Rated 5 out of 5 stars

Lovely easy iron linen!

Items arrived promptly and were up to the quality I've come to expect.
Despite the three items I bought being linen they all ironed beautifully without the use if too much steam! A major bonus with the temperature outside being 35°c

15 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for such lovely comments, I too am head to toe in 100% linen since last week! Best wishes Nicky

Rated 5 out of 5 stars

Human contact!

19 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

We do try and speak to our customers, not everyone loves to only be online! At least now I get the weekend off, unlike when I had the shops! Thank you Nicky

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look