Box2 Fashion Reviews 

2,188
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top quality of products, noting excellent fabrics, stylish designs, and comfortable fits for real women of various sizes. Many appreciate how well garments wear over time, maintaining quality after numerous washes. The ordering process is frequently described as easy and straightforward, with efficient and speedy delivery. Reviewers also commend the helpful and pleasant customer service, contributing to an overall positive experience. However, some customers occasionally found that specific items did not meet their expectations regarding cut, fit, or material quality. These reviewers mentioned garments sometimes differed from online descriptions, with issues like uneven cuts or materials feeling flimsier than anticipated.

What people talk about most

Product

Consumers find product to be positive, consistently praising the top quality, superb value, and stylish... See more

Quality

Clients share positive opinions on quality, consistently describing products as top-quality, superb, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Order

Reviewers express delight and satisfaction with their orders, frequently praising the ease of ordering and... See more

Service

Users describe positive interactions with service, consistently praising its efficiency and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sale brochure was clear and inviting and I was tempted into a full price purchase too. Both items arrived exactly as timed and in supersafe packaging with minimal bulk. As ever, the products are t... See more

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my dau... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,188)

1,184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sales items

My top was reduced in price less than 24hours after I placed my order. Therefore I paid more for my top which was reduced before I actually received it. So disappointing. I feel undervalued as a loyal customer. My size was still in stock. Feel let down & undervalued.

3 June 2026
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Reply from Box2 Fashion

As I am sure you will appreciate, it is difficult to manage launching sales or offers timewise. If you would like to call us, we can discuss what we can do for you

Rated 5 out of 5 stars

Order arrived very quickly

Order arrived very quickly. Beautiful shirt but unfortunately style didn't suit me. Returned and received refund very quickly too. Excellent service

3 June 2026
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Reply from Box2 Fashion

Thank you for your positive comments, Nicky

Rated 5 out of 5 stars

The service is good

The service is good. The clothes are lovely and good sizes. Thank you

5 June 2026
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Reply from Box2 Fashion

Thank you for your lovely comments, Nicky

Rated 5 out of 5 stars

Beautiful

Beautiful, comfortable and they fit properly 😍

5 June 2026
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Reply from Box2 Fashion

Thank you for your great review! Nicky

Rated 5 out of 5 stars

Box2 are simply brilliant!

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although
most women aren’t a perfect shape, good clean flattering lines can be created using good cutting and seaming of fabrics. Box2 don’t try to put the larger woman into the background - they celebrate our curves! Thank you!

1 June 2026
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Reply from Box2 Fashion

Hi Sue, thank you for such a great review! Nicky

Rated 5 out of 5 stars

Been buying from Box 2 for over 20…

Been buying from Box 2 for over 20 years that says it all! Fabulous fashion for plus size ladies. Fast delivery and good quality. I am also pleased with items I get when on sale…..special treats! Long may this supplier be successful!

5 June 2026
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Reply from Box2 Fashion

Thank you, after 44 years we are still going strong! Nicky

Rated 5 out of 5 stars

Its a nice top

Its a nice top. I am going to adapt it because I want to wear it with trousers but one side finishes above the crutch line when worn with trousers so I am going to add some material to cover that area.

5 June 2026
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Reply from Box2 Fashion

Hi, thank you for the useful suggestion, great idea! Nicky

Rated 5 out of 5 stars

Lengths

As someone who is vertically challenged, good to find products in a good range of lengths. Service is always excellent.

1 June 2026
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Reply from Box2 Fashion

Thank you for your positive comments, Nicky

Rated 3 out of 5 stars

The colour isn’t quite as it is in the…

The colour isn’t quite as it is in the catalogue. But still good quality.

4 June 2026
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Reply from Box2 Fashion

Thank you for your feedback. We spend a lot of time matching the colour for the Catalogue and we are sorry that you feel that on this occasion, it didn't. It has been a very popular top and especially in this colour ❤️

Rated 5 out of 5 stars

Fabulous

Fabulous. Great fabric - well made- 100%

4 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you, Nicky.

Rated 5 out of 5 stars

Thank you Box2Fashion

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order is clear and straightforward and delivery is really speedy! Oh yes, not forgetting the lovely quality of your super garments!

4 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Lovely words, thank you! Nicky.

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