BOSS Snowplow Reviews 241

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their reliability, durability, and ease of use, often highlighting how these tools significantly improve efficiency and productivity. Many consumers appreciate the excellent service and support received from staff and dealers, noting their helpfulness and expertise. The overall user experience is frequently described as smooth and positive, with many expressing loyalty to the brand. However, some customers also noted issues with product quality, such as premature wear on certain components or manufacturing defects like flaking paint and weld splatter on new equipment. A few people experienced problems with new purchases not working as expected, leading to downtime during critical periods. There were also isolated concerns regarding advertised product specifications not matching actual performance, and some found the installation process could be more straightforward.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers praise the products, noting that items like... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the exceptional support,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, intuitive... See more

Based on these reviews

Rated 4 out of 5 stars

Older unit was a TGS300, which had problems every year (typically clogging). After digging out the hopper and trying a smaller load, I frequently ended up spreading by hand at least 2 or 3 time... See more

Rated 5 out of 5 stars

Our BOSS Snowrator with salter, v-plow, cab enclosure, and broom is amazing! We have a parking lot full of curb islands. The snowrator does the detailed work and pushes snow towards the driveways.... See more

Rated 5 out of 5 stars

I'm a loyal Boss customer with several of their products and will keep coming back as I grow. That said, I wish installation were easier. In today's innovative world, these units should be simpler to... See more

Rated 5 out of 5 stars

First plow and after all the research I did I’m glad I went with Coldbrook trailers and Boss plow. Operation is smooth and the learning curve seems very easy. Had a snow storm right after install so... See more


Company details

  1. Snow Removal Service

Written by the company

BOSS Snowplow is a worldwide leader in snow and ice control with a growing line up for trucks, UTVs, ATVS, Salt and Sand Spreaders, Liquid Deicing Sprayers, Brine Makers, Sidewalk Vehicles, and Box Plows. We deliver the highest quality, most durable, and easiest to use products manufactured by not compromising on our core values of Integrity, Safety, Quality, Innovation and Productivity. For over 30 years, we’ve been listening to you, the snow removal professional, to build the products and services you need to face the toughest of winter storms. BOSS is also the exclusive sponsor of SnowCare for Troops, a unique casual campaign which pairs volunteers that own snowplows and military families that need help removing snow. As a division of The Toro Company, BOSS Snowplow products are now available through a cooperative buying program called National IPA. For additional information, contact BOSS at sales@bossplow.com.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

241 reviews

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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Salter disappointed in product

Gary at service oil company is outstanding.Does a great job listens to my concerns gets things fixed right away. Bought a 4yrd boss salter almost 2years ago. Since then, the whole tub has had to be replaced. The light switches in the back. Those didn't work again they fixed Em. Now they don't work again. The control box the on off switch is sometimes.Don't work. I'm pretty disappointed. I have a snow dog salter. That's 20 years old that I've only had to put an augur in, a spinner,and a vibrator in 20 years. This boss product i've had nothing but trouble since I bought it. Not happy at all for the amount of money that I paid for it. I've purchased 4 plows from Gary. The plows and his service is second to none.Salter product again.Not really pleased.

1 November 2025
Rated 5 out of 5 stars

This is our 4th Boss plow and our 4th…

This is our 4th Boss plow and our 4th Boss spreader we’ve bought since I took over as Highway Superintendent. Every one of them has performed flawlessly with minimal repairs needed in 6 years. The support we receive from Valley Welding has been exceptional as well.

7 March 2026
Rated 5 out of 5 stars

Call the office and talk to Jackie told…

Call the office and talk to Jackie told her I need to replace my salt spreader within a day. She had a new one ready to go. I was delayed in the pick up. They were very understanding and helpful when I did pick up the spreader. when I did pick it up,their employeeinstalled it for us. And did a test runIt’s all around. It was a good experience as always.

26 February 2026
Rated 5 out of 5 stars

My local BOSS dealer

My local BOSS dealer, SAC Group is great to deal with. Cooper is knowledgable and professional and is always available to answer any questions I may have.

29 January 2026
Rated 4 out of 5 stars

My boss gave me a snowplow this winter

My boss gave me a snowplow this winter. The installation went off smoothly and the plow feels sturdy. Some features of the controls took time to get used to but overall it works great. I also received excellent support when I had a question.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Parts and troubleshooting. Reliable machines instead of reliable problems.

Im not sure what you can do to improve. I've been a huge fan of your products for over a decade and own a number of 8-9ft DXT v-plows and VBX8000 salt spreaders. But I purchased VSI 750 and 305 and it has been a nightmare that exposes me to liability. That's pretty infuriating.

Update: thanks for responding BOSS. Unfortunately no amount of phone support can fix a machine with this number of issues and no one will reimburse us for the time lost attempting to use the machine we purchased in good faith or the poor service it’s translated to on clients’ properties. We’re frustrated over the amount of money we wasted not only on multiple sprayers but on the brine maker which takes 10 hours to produce 3k gallons (not 1k per hour as advertised). I’ll also share that we purchased the machine in November. It’s now Feb 4 and we still cannot use it. We’re being bombed with storms and cannot continue dedicating hours and hours to your support team. If our business and the reputation of your product meant that much to you I suppose you’d find a way to dispatch a technician or engage the distributor.

17 January 2026
BOSS Snowplow logo

Reply from BOSS Snowplow

Hi Melissa, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand you’ve been working with one of our Technical Service Representatives, and we want to make sure you continue to receive the support you need. If there’s anything further we can assist with, please reach out to us at 800-286-4155. We’re here to help.

Rated 5 out of 5 stars

The VBX+ 2 yard spreader

The boss vbx+ 2 yard spreader has exponentially increased my efficiency. This is first bed size spreader i have owned or used and its intuitive controls make it simple to use. The material tracking function has positively affected my profitability now that I am able to spread desired amounts of material more precisely. I am looking forward to future innovations of the vbx+ series and their co-CFT counter parts.

14 January 2026
Rated 5 out of 5 stars

Great products and great people to work…

Great products and great people to work with wouldn't go anywhere else, positive electric in shawano wi. We have purchased 3 brand new Boss DXT plows and will continue to buy our equipment through them.

17 January 2026

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