Bosphorus leather products are of exceptional quality and even more incredible is their customer service. They relentlessly want you to be happy with what you order and they will bend over backwards t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service is excellent. Ordered the wrong one but asked for a change and they do it straight away. I'm so impressed at the quality of both the customer service and the item Looking forward... See more
I had an issue with my initial order. But the team reached out to me to support solving the issue. I must say Buse is a fantastic person thanks to her the issue was resolved in no time. I’m very happy... See more
Company replied
Hands down the most luxurious watch boxes in the price range I’ve seen. Would definitely recommend. Ace customer service, they respond so quickly and they’re always helpful (Buse especially made my pu... See more
Company details
Written by the company
We are a part of World Luxury Watch Industry, working on Handmade "Leather" watch straps, watch cases such as watch rolls, watch trunks, watch trays, custom demand drawer trays.
Contact info
Yakinca Adiyaman Road 18/2 , Malatya, Turkey
- info@bosphorusleather.com
- www.bosphorusleather.com
4.4
Excellent
608 reviews
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Hasn’t replied to negative reviews
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Good product.
Quick delivery, excellent product. Had the smallest of scratches on the front of the watch roll - otherwise a great storage solution for a watch.
6 December 2023
Great product with great service!
29 November 2023
Great quality and customer support
Great quality and customer support. I had a question about length being a first time buyer and you all were very helpful. I will purchase more straps in the future
17 November 2023
These guys are the best
These guys are the best. I have 7 straps from them and may get more. High quality, if you like vintage look these are the ones to get. Highly recommend!
28 September 2023
The build quality
The build quality, service and assistance are Excellent.
Very Understanding of customer’s needs.
8 November 2023
Wonderful Service
Wonderful Service! And Beautiful Products. I can’t say enough about this company. EVERYTHING better than expected. Thank you
19 October 2023
A wrong alligator watch roll shipped, but the issue has been resolved
I purchased one alligator leather watch roll on 8/28/2023 and they promised me to ship the exactly the same watch roll with a very unique leather pattern and interior color I selected. But they delivered to me a wrong leather pattern and wrong interior color watch roll on 10/10/2023 which I did not select.
After couple weeks communication through many emails, they still can not deliver me the correct watch roll on 10/17/2023. It was a very bad customer service recently and poor shipment control process now.
If Bosphorus carefully compares the correct watch roll I selected (Bosphorus promised to deliver on emails 8/28 & 8/29) with the wrong watch roll I received on 10/10 (attached pdf photos email to Bosphorus), Bosphorus should find out they shipped totally wrong exterior leather pattern and wrong interior color watch roll. That is the reason I said Bosphorus has serious stock shipping and tracking process control issue.
Bosphorus called me on 10/17 Turkey evening time to resolve the shipment issue. Now I am more comfortable to purchase Bosphorus product.
On 10/19, I feel Bosphorus is very candid to resolve the wrong watch roll shipping & handling issue: exchange original 3-watch watch roll with alternative 2-watch watch roll & gift me one special watch case/roll. I decided to rate Bosphorus as a 5-star product company.
16 October 2023
Unprompted review
Very happy with the purchase
Very happy with the purchase. Would highly recommend to anyone looking for high-quality watch rolls.
20 September 2023
I am very happy that i chose Bosphorus…
I am very happy that i chose Bosphorus Leather! Even if everything is handcrafted and as the saying goes: „quality takes it‘s time“ they were able to deliver it super fast for a birthday present. I can only recommend buying here. The quality is amazing and the watch case is beautifully packed!
26 September 2023
Unprompted review
Excellent Customer Experience
Level of craftsmanship and thoughtfulness demonstrated truly shines through the final products, and I couldn't be happier
17 September 2023
I can recommend Posphorus Roll to…
I can recommend Posphorus Roll to anyone who wants to spoil his watches. Quality: Top, Customer care: Top, Delivery: excellent
In total, I‘m happy and the roll is worth each cent paid.
4 September 2023
Excellent experience
Absolutely delighted with my new leather wallet! The craftsmanship is superb, evident in every stitch. Its sleek design and premium feel make it a must-have accessory. Thanks to Bosforusleather! I am big fan of leather product and I will definitely order more items.
2 August 2023
Unprompted review
Great straps, excellent customer service!
What a fantastic company and product! I could not decide on a color so I sent an email to Bosphorus and they sent me several pictures comparing the different colors. That helped me settle on Khaki Green. The strap arrived and is exactly what I was hoping for. Excellent quality, super comfortable and looks awesome!
17 August 2023
Excellent experience overall
Communication was excellent. Updates about shipping was excellent. Packaging was excellent. Quality was excellent.
10 August 2023
Outstanding product and communication
Outstanding product and communication. Great purchase. Would buy again.
31 July 2023
Great strap, but the locker is to sharp-edged
17 July 2023
Great product.
Great product.. well made and packaged.. it is very consistent with the online pictures before ordering. The delivery took maybe a little too long but overall very very happy
17 July 2023
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