BookPrintingUK Reviews 

5,897
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 773 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and supportive guidance throughout the printing process. The quality of the printed products consistently exceeds expectations, with many highlighting the professional finish and beautiful presentation of their books. Reviewers frequently highlight the excellent customer service and efficient processes, noting clear communication and timely delivery. Customers appreciate the personalized attention and care received, making their self-publishing journey smooth and enjoyable. Many reviewers express strong loyalty, indicating they plan to use the company again for future projects due to the consistent positive experience.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting excellent communication and... See more

Product

Users describe positive interactions with product, consistently praising the high quality and professional... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and knowledge.... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the high-quality... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very start of my book project where Jozane guided me through how Book Printing UK could help to the help I received from Rosie, Tee and Kaitlyn who was brilliant getting my project over the l... See more

Rated 5 out of 5 stars

I have used Book Printing UK for all my self publishing books. They have been excellent every time. From price, quality, helpful, communications, delivery and after care they really look after you. I... See more

Rated 5 out of 5 stars

I have had several books printed by BPUK and have been delighted. In fact I am slightly addicted to producing more. Very high quality product and importantly very good customer service. Absolute patie... See more

Rated 5 out of 5 stars

The individual care and attention to detail is beyond belief. My family, friends, and my readers just love the professional way the work was done. Being able to speak to my manager on the phone, at a... See more


Company details

  1. Digital Printing Service
  2. Book Publisher
  3. Commercial Printer
  4. Prints and Signs Store
  5. Print Shop

Written by the company

Book Printing UK is a proud member of the Bonacia family. An award winning company with 25 years experience in short run, digital book printing. We print and bind books of all shapes, sizes and finishes, on site, at our Peterborough office.

At Book Printing UK we make it possible to share your story and impossible not to share ours!

Written by the company

We're committed to our customers!
Our goal is to provide every customer with the best book printing experience possible. Our team is ready to go the extra mile, providing ongoing support and an outstanding one to one service.

The most caring print service around!

We will guide you every step of the way...

Not only do we offer simple, stress-free book printing, but we also make it the most personable service available. We want you to enjoy the printing experience all the way through and have you leave us happy and pleased with your amazing work in print!

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(5,897)

748 reviews in the last 12 months

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Rated 5 out of 5 stars

Need to upload separate files.

The staff are quick to respond and very helpful. My book order came sooner than expected and the books are good quality. Very pleased and good value. One thing I will point out is that you need to send the front cover, back cover and the pages as 3 separate files. Not like me who had it as one file. So took me longer to upload as I had to make that adjustment.

27 March 2026
Rated 5 out of 5 stars

Recommended

Our paperback books – which we are delighted with – arrived yesterday lunchtime. Excellent quality, and production and delivery handled expeditiously. Having spent a lifetime in design and print, happy to recommend!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

This order was for a reprint of an…

This order was for a reprint of an earlier title which has nearly sold out. Everything was carried out with great efficiency and the books arrived very quickly and carefully packed. Product was up to the usual high standard. I thoroughly recommend this company.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

A simple reorder of 2023 booklets

A simple reorder of 2023 booklets. We ordered 850 booklets 3 years ago. The order was still on the system and it was easy to order 150 more. We increased it to 165 just after we placed the order as we worked out we had the money to order a few more. No problem, the team increased our order and all arrived together. Simple!

30 March 2026
Rated 1 out of 5 stars

If you want good customer service go…

If you want good customer service go elsewhere

5 March 2026
Unprompted review
BookPrintingUK logo

Reply from BookPrintingUK

Hi Matthew,

Thank you for your review.

I am sad to hear that you are not happy with the customer service you received from our team.

We always aim to provide helpful and honest advice throughout the print process, especially where file setup, production requirements and timescales are concerned. I apologise that we missed the mark on this occasion.

We appreciate that tight deadlines can be stressful, but we would never want to promise something we could not deliver. Our team always tries to be clear, fair and supportive, and we’re sorry that you were disappointed.

Many thanks
Rosie

Rated 5 out of 5 stars

Web portal with the personal touch

Straightforward web portal but backed up by an actual person which meant that sometimes, if it was easier, I could email material rather than upload it. There are useful templates on the web site, too, which obviously can be customised but they're a really goo place to start. The whole process was efficient and friendly. Finally (and maybe most importantly!), the quality of the printing and binding was excellent.

28 March 2026
Rated 5 out of 5 stars

Highly recommended

What can i say! I genuinely recommend their services, Emily and Sepera went above and beyond with providing all assistance needed, replying promptly to any questions asked, highly recommended.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Getting my Publishing Journey Off to a Pleasant Start....

I set off on my publishing journey with trepidation, but complex font issues were resolved with a bit of trial and error and the final product is very nice indeed. The turnaround is very quick and efficient and the hands-on advice and assistance is very much appreciated.

I will be coming back very soon when I embark on my next project,

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I’m extremely pleased with the service…

I’m extremely pleased with the service I’ve received from Kaitlyn and Booking Printing UK. This is now the third book project they have handled for me, and once again, they delivered to an exceptional standard.

Kaitlyn was brilliant throughout the entire process, professional, attentive, and consistently keeping me informed at every stage. Her communication gave me complete confidence, and everything was completed on time without any issues.

The level of reliability and quality I’ve experienced across all three projects has been outstanding. I highly recommend Booking Printing UK to anyone looking for a dependable and professional printing service. I will certainly continue working with them in the future.

18 March 2026
Unprompted review

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