Appalling service received when attempting to change a ticket on the day of travel. Very hard to understand the CSR due to English being her 2nd language. Asked to speak to a manager and again Englis... See more
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The flight centre website was easy to navigate. Same as other platforms. The difference was the Flight Centre immediately tells u that a flight u chose is no longer offered by the airline, or that ur... See more
Company replied
Fairly easy to use website. Changing queries and filters a little slow. Ultimately gets the job done. Would be nice if you could see alternative options like fly up on one carrier and return on anothe... See more
Company replied
I was stuck with my immediate travel to the US until when I stumbled onto your Website. Although it was NEW to me I made a few search of REVIEWS for your site and found out to be above average (3... See more
Company replied
Company details
Search and compare flights to find the best price.
Written by the company
- Search and book flights online
- Flight Centre is South Africa's leading travel retailer, now bringing you secure online booking for our large range of domestic and international flights.
Contact info
299 Pendoring Road, Blackheath, 2195, Johannesburg, South Africa
- 0877 40 51 05
- onlinesupport@flightcentre.co.za
- www.bookings.flightcentre.co.za/fc
3.8
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Had a good experience booking through…
Had a good experience booking through Flight centre.
19 March 2022
Reply from Flight Centre Online
Dear customer
Thank you very much for the positive review. We are delighted you enjoyed using our online booking platform and look forward to reserving your future travels. ~Thea
Easy and convenient.
19 March 2022
Reply from Flight Centre Online
Dear Anna
We are so pleased to know your booking experience was easy and worth a 5-star rating. We are truly thrilled that you are happy with your booking journey and look forward to assisting again in future.
~Emily
Easy to use site
Easy to use site, gave good level of detail on several options offered, and pricing was very competitive.
19 March 2022
Reply from Flight Centre Online
Dear Paul
Thank you for this great compliment and the time you had taken to share your experience with us. We are truly happy when you are happy and we look forward to be of assistance again in future.
~Emily
Reply from Flight Centre Online
Dear Richard
Thank you very much for the positive review. We are pleased you found our online platform fast and efficient. We look forward to reserving your future travels. ~Thea
Reply from Flight Centre Online
Dear Jan
Thank you for rating your experience while booking with Flight Centre online, as 5-star. We look forward to welcoming you back in future and to continue to deliver impressive experiences.
~Emily
User friendly and so many options on…
User friendly and so many options on different flights, thank you
18 March 2022
Reply from Flight Centre Online
Dear Colleen and Rob
Thank you for taking the time to give us feedback on your experience using Flight Centre's website. We are pleased that you found the Online Booking tool user friendly and happy with the many choices you were able to find. We look forward to assisting you once again in the future.
~Lynette
Reply from Flight Centre Online
Dear Alice
Thank you very much for the great feedback. We are pleased you found our online booking platform quick with great pricing. We look forward to reserving your future travels. ~Thea
Reply from Flight Centre Online
Dear Puleng
Thank you for choosing to book your travel on the Flight Centre website and for sharing your experience with us. We hope to welcome you back in future and to continue to deliver 5-star booking experiences.
~Emily
Easy to buy flight tickets!
18 March 2022
Reply from Flight Centre Online
Dear Kobus
Thank you for choosing Flight Centre. We are so happy that you found our website easy to use. We appreciate your support and feedback and hope to welcome you back on to our online platform in the near future.
~Chido
Thanks for finding me a flight in shirt…
Thanks for finding me a flight in shirt notice although the amount was extremely high
18 March 2022
Reply from Flight Centre Online
Dear Nelisiwe
Thank you for sharing this wonderful feedback with us on your experience booking with us. We truly appreciate you taking the time to rate our service and we look forward to assisting you once again soon.
~Lynette
The flight centre website was user friendly, quick n easy.
The flight centre website was easy to navigate. Same as other platforms. The difference was the Flight Centre immediately tells u that a flight u chose is no longer offered by the airline, or that ur card payment was declined. With other platforms, ur transaction was rejected at the very end and the reason was not properly explained and no measures to assist. Flight Centre immediately gave available options if the flight u selected was no longer available. Process was extremely smooth. Will use it again even though tickets were a bit more expensive.
18 March 2022
Reply from Flight Centre Online
Dear Fatima
We thank you for taking the time to share your experience with us and for choosing to book your travel on the Flight Centre website. We are so pleased that your user experience and booking journey reflected the attention to detail we want in our customer's experiences.
~Emily
Easy to book and quick feedback
18 March 2022
Reply from Flight Centre Online
Dear customer
Thank you very much for the positive review. We are delighted you found our online booking platform easy and quick. We look forward to reserving your future travels. ~Thea
Exceptional services 😊
18 March 2022
Reply from Flight Centre Online
Good day
Thank you for sharing your 5-star online booking experience with us and for entrusting your travel to Flight Centre. We are so happy that you are happy and hope to keep delivering exceptional customer journeys, for many more travels to come.
~Emily
Reply from Flight Centre Online
Good day
We thank you for continuing to entrust your travel to Flight Centre and for sharing your 5-star experience with us. We are so thrilled that you are happy.
~Emily
Reply from Flight Centre Online
Dear Paul
Thank you for this great feedback for Mogomotsi from our Online Support team and for ensuring he is recognised for the assistance he offered.
We know it will mean the world to him to know he made all the difference.
~Emily
I really appreciated Flight Center as…
I really appreciated Flight Center as it provided flights in such a difficult time where there no flights due to BA being suspended and last minute. I very happy.
Thank 4
18 March 2022
Reply from Flight Centre Online
Dear Viwe
Thank you for taking the time to give us feedback on your experience using Flight Centre's Online Booking tool. We are delighted that we were able to assist you with your flights. We certainly look forward to assisting you once again soon.
~Lynette
Josinah went out of her way to assist…
Josinah went out of her way to assist me today. I am very impressed with the service and accessibility to consultants at a speed. No long wait listening to awful music. Thank you
17 March 2022
Reply from Flight Centre Online
Dear Tracy-Ann
Thank you for this beautiful feedback and endorsement for Josinah from our Online Support team. We truly are so pleased to know your experience lived up to the journey we want for our customers.
~Emily
It was okay
It was okay. Really nothing to write home about. I used my computer to book for the first time, usually someone else does this for me. The visuals and flow of the steps could have felt simpler I guess. Perhaps the use of colours and freezing the total cost field would have been easier on the eye.
17 March 2022
Reply from Flight Centre Online
Dear Customer
Thank you for taking the time to share your experience with us. It is only through feedback such as yours that we can continue to ensure we offer our customers a seamless online booking service and learn from your valuable experience. We will ensure that it is shared with our Online Development team. We appreciate you feedback and truly hope that your next interaction with us is a 5-star one.
~Chido
My booking was made so simple even a 2…
My booking was made so simple even a 2 year could possibly manage.plus the Airline I choose performed beautifully. Thank you so very much
17 March 2022
Reply from Flight Centre Online
Dear Nametsegang
Thank you very much for the positive review. We are delighted your interaction with our online booking platform was 5-star. We look forward to reserving your future travels. ~Thea
Very useful and responsive site
17 March 2022
Reply from Flight Centre Online
Good day
Thank you for this lovely compliment and for choosing to book on the Flight Centre website. We always work to deliver 5-star experiences and we are so happy to know it showed in your booking journey.
~Emily
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