Bookingbuddy Reviews 150

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

This company is not real I research for it , people from India who scam people.bookingbuddy They book air lines tickets they charge you and 4 hours later somebody call saying ticket was not availab... See more

Company replied

Rated 1 out of 5 stars

I used Bookingbuddy.com to find tickets to Anchorage in June 2025. BB suggested 4sites and one of them was Bestticketsfare.com. This is scam click and bait. Couldn't believe BB would pull out F rated... See more

Company replied

Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their... See more

Rated 1 out of 5 stars

Use booking buddy years ago and everything was fine. Attempted to use it a couple days and it was a scam. Booked and purchased tickets for $ 354.00. Next day received text and calls, regarding my pu... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Find the cheapest flights and airline ticket prices on BookingBuddy.com. Easily compare flights from over 40 travel sites. Book your flight for the lowest price!


Contact info

1.1

Bad

TrustScore 1 out of 5

150 reviews

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Replied to 80% of negative reviews

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Rated 1 out of 5 stars

This company is not real

This company is not real
I research for it , people from India who scam people.bookingbuddy
They book air lines tickets they charge you and 4 hours later somebody call saying ticket was not available and the money you paid was a holding fee.and don’t call back because de money you already paid is not refundable.

9 March 2026
Unprompted review
Bookingbuddy logo

Reply from Bookingbuddy

Thank you for sharing your feedback. BookingBuddy.com is a U.S.-based company headquartered in Cambridge, Massachusetts. You can find our business details in our Privacy Policy on our website.

BookingBuddy is a travel search and price comparison site—we are not an online travel agency and we do not process bookings or payments. Our platform displays flight prices from various travel partners so users can compare options, and any reservations are completed directly with the travel provider you choose.

If you believe you were charged improperly or may have been the victim of fraud, we recommend contacting the company you booked with as well as your credit card provider as soon as possible. Your bank or card statement should show the name of the company that processed the charge.

If you’re able to share the name of the company you booked with, please feel free to let us know. We take reports like this seriously and want to ensure that any problematic providers are not featured on our site.

Rated 1 out of 5 stars

AWEFUL SERVICE

They don't help at all. DO NOT USE BOOKING BUDDY!
So many other websites to use. Please don't waste your time with bookingbuddy,com

1 January 2026
Unprompted review
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Reply from Bookingbuddy

Hi,

We’re disappointed to hear that your experience didn’t meet expectations. BookingBuddy’s goal is to help travelers easily compare options and find the right trip, and we take feedback like this seriously.

If you’re willing, we’d like to learn more about what happened and see how we can help. Please go to www.bookingbuddy.com and navigate to Contact Us to provide us additional feedback.

Thank you for sharing your feedback.

Rated 1 out of 5 stars

Don't book with these people

Don't book with these people. They don't return your calls and aren't any help when you finally get ahold of someone. Stay away! They refused my refund when canceling my airline ticket. They said they told me it was non refundable but I don't remember that. Better to go direct. Good Luck.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Booking Buddy is a scam

Booking Buddy is a scam. They let you book flights that are already full and expect you to go on standby. Then when you say that you cannot go on standby they try to make you pay almost double what you paid to get another flight.
I will never try to book with them again and will tell everyone that I know about their dishonorable practices.

28 October 2025
Unprompted review
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Reply from Bookingbuddy

Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience.

BookingBuddy is not a travel booking site. We provide travel recommendations, but all bookings are made directly through third-party companies and not with BookingBuddy.

I recommend looking at your bank statement to find the merchant you booked with and reach out directly to them.

Rated 1 out of 5 stars

Really Disappointed

I HAD MY NIECE RENT A AIR BNB FOR ME IN MANCHESTER ENGLAND @2 Malta Street in Manchester and it was a horrible experience, the bed was all spring, we had to use the pillows to help cushion us from the wires in the bed, same for the pull out that my son slept on, he also had to use the chair cushions for the pull out bed. That mattress should have been thrown out and no one should have that kind of experience for a service that was paid for. I would never use this site again. Unit G16 Please get rid of that mattress, its has done its days. I should have been refunded.

25 July 2025
Unprompted review
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Reply from Bookingbuddy

Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience.

BookingBuddy is not a travel booking site. We provide travel recommendations, but all bookings are made directly through third-party companies and not with BookingBuddy.

I recommend reaching out to Airbnb to let them know about your experience.

Rated 1 out of 5 stars

They allow scammers in thier website

They allow scammers in thier website - I recently booked airfare weeks before my trip and a week before we left they canclelled my flight stating the airline overbooked which was a flat our lie because the flight was still available - will never use these guys again and when I tried to reach customer service they wanted me to pay 5 dollars to speak to someone - TOTAL scam website!!

14 April 2025
Unprompted review
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Reply from Bookingbuddy

Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience.

Just to clarify, BookingBuddy is not a travel booking site. We provide travel recommendations, but all bookings are made directly through third-party companies. I recommend reviewing your bank statement to identify the specific merchant you booked your vacation with, and reaching out to them directly to share your concerns.

If you’re able to let us know the name of the company you booked with, we’d greatly appreciate it. This will help us ensure we’re not affiliated with them going forward.

Rated 1 out of 5 stars

I used Bookingbuddy.com to find tickets…

I used Bookingbuddy.com to find tickets to Anchorage in June 2025. BB suggested 4sites and one of them was Bestticketsfare.com. This is scam click and bait. Couldn't believe BB would pull out F rated at BBB.Its a total rip off. They wouldn't cancel my trip within 5 minutes knowing it was a scam. Please read customer's complaints in Better business bureau,Yelp Trust pilot, reddit to name a few.

17 April 2025
Unprompted review
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Reply from Bookingbuddy

Thank you for taking the time to share your experience, we’re genuinely sorry to hear about the issues you encountered with Bestticketsfare.com.

To clarify, Bestticketsfare.com is not an authorized partner of BookingBuddy, and we do not have a formal relationship with them. We appreciate you bringing this to our attention, and we are actively investigating how this site appeared in your search experience.

In the meantime, we strongly recommend that you contact your credit card provider to dispute the charge, especially if you believe the transaction was unauthorized or misleading. They’re often able to assist in situations like this.

Your feedback is incredibly important to us. It helps us ensure that the services featured through our site meet the standards travelers expect and deserve.

Rated 1 out of 5 stars

Omg! Total scam

Omg!! I did my due diligence and everything. I should of trusted my gut. I booked 8 round trip tickets. I received a confirmation email with the round trip information. They called me today stating they wanted $3,053 MORE to upgrade my tickets because the airline was sold out!!! BS. They charged my card for the round trip price they qouted me and I don't even have tickets!!! I want my money back or my tickets! Please do NOT use this site!

7 March 2025
Unprompted review
Bookingbuddy logo

Reply from Bookingbuddy

Hi, thanks for taking the time to share your feedback. I'm sorry for your experience! Bookingbuddy is not a travel booking site. We provide recommendations and our users book with other companies. My suggestion is to review your bank statement to find the merchant that you booked your vacation with and reach out to them to provide your feedback. We'd also love to know the name of the merchant so we can ensure that we do not have any affiliation with them in the future. Best of luck.

Rated 1 out of 5 stars

Scam

Scam, immediately after booking, they called us and wanted to add stupid baggage fees

15 January 2025
Unprompted review
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Reply from Bookingbuddy

We're so sorry that you had this experience! BookingBuddy is a site that helps travelers find deals. We're not a travel agency and bookings don't happen with BookingBuddy. Please check your bank statement to find the merchant that you booked with and contact them or your bank for further assistance. We'd love to know who you booked with so we can ensure that we're not suggesting them in the future. You can let us know by emailing us at bd@smartertravel.com.

Rated 1 out of 5 stars

I didn't even want to put a star :(…

I didn't even want to put a star :( horrible. I payed for all the bells a whistle and I sure didn't get it my vacation was crap thanks to booking buddy.com I payed for my continental breakfast, didn't get that.also jacuzzi sure didn't have that. And also no board goes on top of can't call anyone to let them now I have been hung up on all morning long and all they can tell me is it's the hotels fault. Pool is not heated just the room was and the food was crap and the guy who served me looked like he was also a mechanic grease under his nails and mud boots on ... what... no one cares what happened and they don't care that I had troubles never book thru a third party. Booking.com is horrible 😢

6 December 2024
Unprompted review
Bookingbuddy logo

Reply from Bookingbuddy

Hi, thanks for taking the time to share your feedback. I'm sorry for your experience! Bookingbuddy is not a travel booking site. We provide recommendations and our users book with other companies. My suggestion is to review your bank statement to find the merchant that you booked your vacation with and reach out to them to provide your feedback. Best of luck!

Rated 1 out of 5 stars

Booking buddy scammers,kept my 278$ Quality inn refuned

I booked a room 217 at Quality inn, Jacksonville,Florida,got there room was unexceptible,nasty,the property Quality inn refunded money,booking buddy keep saying the property has not responded,I go to property before leaving Jacksonville,they show me they responded an refunded booking buddy keep lying saying property has not responded I call and they already refunded money booking buddy lying and won't refund the 278$ sad web site ,crooks,don't use booking buddy,an yes I believe property,they gave me evidence,scammers,people don't use them I promise the are liars and will hang up on you...bastards kept my 278$

26 November 2024
Unprompted review
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Reply from Bookingbuddy

Hi Keith, thanks for sharing this feedback and I'm sorry for your experience. BookingBuddy is a price comparison site, you cannot actually book any type of travel on BookingBuddy. Please check your bank statement to find the merchant that you made the purchase with and contact the property directly as they should be able to help. Best of luck to you!

Rated 1 out of 5 stars

Trash

Used bookingbuddy since I had used it before. This was years ago though. It lead me to a site FrendzTravel.com. Turned out to be a scam. I assumed it was legitimate since I used BookingBuddy before. That’s on me but I will just stick to the company sites

1 October 2024
Unprompted review
Rated 1 out of 5 stars

ZERO STARS for The Ala Mar Inn

ZERO STARS. While you may be inclined to believe this boutique hotel is lovely and charming, what's inside is despicable! Prior to reserving a room, I called to check availability, and a young man answered and asked if I could be placed on hold. The receiver on his end was placed on the counter, where I then was privy to an entire 10-minute conversation between the employees and a guest checking in. The 'hold' turned into momentary warbling muzak, and I was then disconnected. That alone should have been my red flag. Despite this, my husband and I decided to roll the dice and book a one night stay at this property. We were greeted by the front staff and placed in a lower king bedroom, street view. Fast forward to bedtime. There was an occupant directly above us who, for several hours, moved what sounded like furniture back and forth across the floor. In addition, between redecorating their room, they proceeded to bang on the metal railing for about a couple of hours. The room does not come with a telephone, so we were not able to call the front desk. When this was mentioned in the morning, we were given a lukewarm apology and no offer of credit, a discount, zip. What is really disconcerting is the 'hold' placed on my card. An amount of $150 was placed against my card that was to be removed post checkout and within two days. Two business days have come and gone, and my statement now reflects a pending charge. When calling the property to clarify, a young woman I spoke to immediately interrupted me before I was able to explain the situation. When I told her she was rude for interrupting me, I was told to calm down. I was told the hotel did not charge me, my bank did, and to take up the issue with my bank. A representative at my bank confirmed that the hotel did, in fact, charge my card, TWO DAYS AFTER I checked out in the amount of $150. Just a few minutes ago, I received a call from a restricted number. It was a woman by the name of Maria who scolded me and instructed me to call my bank 100 times, and that what I described didn't matter. She then hung up on me. Suffice to say, these people should not be in the service industry. I have stayed at 5 star hotels in the heart of Paris and dumps in the desert. I have never been treated so terribly. For an industry that depends on word of mouth and good reviews, this place is the worst! It's clear that the owners and operators of this establishment have zero clue about how to treat their guests, take no responsibility for the well-being and comfort of their guests while in their care, and exact unscrupulous fees which will take concerted effort to recoup. Please consider all of this before stepping into the spiders web that is known as The Ala Mar Inn. Buyer Beware!

31 July 2024
Unprompted review
Rated 1 out of 5 stars

Bookingbuddy has a included a travel…

Bookingbuddy has a included a travel website called journey masters which is a bait and switch scam. I am disappointed they did not vet this fraudulent operation before they allowed it on their website.

Transcript of voicemail they left as soon as i had booked what i thought were super fares. It sounded to good to be true but believed they were legit since they were on bookingbuddy.com

+1 (844 408-3119
unknown
March 30, 2024 at 12:21 AM
0:00
-0:19

Transcription
"I was late this is my Calling from journey masters this call is in regards to the reservation which you have just booked on our website And please give me a call back for the same from Boston to San Francisco Whenever you call back ask for Mike I'll be happy to assist Thank you have a good day..."

29 March 2024
Unprompted review
Rated 1 out of 5 stars

Zero rating if I could

Zero rating if I could, then I thought it was a scam. Picked out my dates and flights, no one confirmed my seats. When I finally reached someone after saying...is this a scam, they said those flights are over booked. I'm booking 3 months in advance. Soooo I canceled everything. And went with Priceline which is legit.

27 February 2024
Unprompted review
Rated 1 out of 5 stars

I AM SICK AND TIRED OF GETTING EMAILS…

I AM SICK AND TIRED OF GETTING EMAILS FROM THEM! I UNSUBSCRIBED FROM THEIR SITE AND EVEN SENT THEM NASTY MESSAGES LETTING THEM KNOW THAT I WILL NEVER BUY ANYTHING FROM THEM. DESPITE THOSE MESSAGES, THEY KEEP ON SENDING ME EMAILS JUST TO WASTE THEIR TIME AND MINE! THEY ARE PATHETIC AND DESPARATE FOR A SALE- WHICH THEY WILL NOT GET FROM ME ;)!! I RECEIVED A RESPONSE FROM BOOKINGBUDDY AND THE LINK THEY SUBMITTED WOULD NOT OPEN. PLUS, I HIT THE UNSUBSCRIBE BOTTOM FOR THE 100TH TIME ON VERY RECENT EMAIL, BUT GUESS WHAT! I STILL RECEIVED EMAILS FROM THEM LATER ON IN THE DAY! THEY NEED TO STOP .....SENDING THEM!!!!

26 November 2023
Unprompted review
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Reply from Bookingbuddy

Hi Jean, we'd be happy to unsubscribe you from our emails. Please navigate to the contact us page on BookingBuddy or click on the link that I've provided and request to be unsubscribed.
https://smartertravelmedia.zendesk.com/hc/en-us/requests/new?ticket_form_id=4416922430228

Rated 1 out of 5 stars

Double the Bag Fees; Triple the Stress

Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck.

At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags.

The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!

4 November 2023
Unprompted review
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Reply from Bookingbuddy

Hi, thanks for your feedback! Bookingbuddy is not a booking platform but rather a free website that helps users book. You did not actually book your ticket with Bookingbuddy as we are not a merchant. Please check your credit card statement to find out who you booked with and contact them to help get you rebooked. Good luck and I'm sorry for your poor experience.

Rated 1 out of 5 stars

Use booking buddy years ago and…

Use booking buddy years ago and everything was fine. Attempted to use it a couple days and it was a scam. Booked and purchased tickets for $ 354.00. Next day received text and calls, regarding my purchase. They issued a confirmation # with Delta Airlines. Was told the money paid was a holding fee. There was another payment due. Thought the money was extremely reasonable. Be aware when using Booking Buddy!!!

9 November 2023
Unprompted review
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Reply from Bookingbuddy

Hi, we're very sorry for your experience and would like to help! BookingBuddy is a free site for travelers to help them book travel. BookingBuddy is not the merchant and does not sell any products. However, we'd be happy to help investigate this issue for you. Please take a look at the merchant on your credit card statement to find out the name of the company which you purchased your flight from. Let us know who that is so that we can investigate. You can send us an email by visiting bookingbuddy.com and then going to "contact us" to submit a form. Thanks!

Rated 1 out of 5 stars

Booking Buddy.com is a scam!!

Booking Buddy.com is a scam!!! This is the 2nd time I encountered the same problem. I booked on the website and got the booking confirmation, then a couple of days later the agent called & said that the pricing I had booked was no longer available and made me pay much higher price. They got ALL kinds of excuses… it looks like this company is located in India, not in the U.S.
When they booked they changed ALL the names of my family members to Indian names and it was so hectic and time consuming to deal with the agents… very rude agents and hard ti understand their English….I am going to report this to Minnesota Business Bureau!!!

15 July 2023
Unprompted review

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