Book d'Oreille Reviews 798

TrustScore 4 out of 5

4.0

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Company details

  1. Book Store

Information provided by various external sources

Votre audiolibraire vous propose plus de 4500 livres audio : romans, poésie, policiers... À télécharger et écouter sur tous supports.


Contact info

4.0

Great

TrustScore 4 out of 5

798 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

le top merci mmmmmmm

31 October 2022
Book d'Oreille logo

Reply from Book d'Oreille

Bonjour Kookid,

Merci pour votre avis positif qui nous fait chaud au cœur, nous sommes ravis d'être le "top" !

Nous espérons vous revoir bientôt pour vos futures envies de livres audio.
Passez une excellente journée,
L'équipe de Book d'Oreille.

Rated 5 out of 5 stars

The best way to enjoy audiobooks in the…

The best way to enjoy audiobooks in the French language.

10 February 2022
Book d'Oreille logo

Reply from Book d'Oreille

Hello Paul,

Thank you for this positive feedback on our service !
Have a great time reading in French ! Would you be interested in English audiobooks as well ? Let us know so we can think about possibly expanding our offer.

Have a great day !

Rated 5 out of 5 stars

So easy to download once payment is…

So easy to download once payment is done, no string attached, a pleasure to use.

8 January 2022
Book d'Oreille logo

Reply from Book d'Oreille

Hello Pascal,

Thank you for your very positive feedback ! We are glad our service is able to satisfy your thirst for audiobooks !

Have a great day !

Rated 3 out of 5 stars

Hard to log in.

Hard to log in.

I wish that the mp3 Download would go into books instead of music.

9 December 2021
Book d'Oreille logo

Reply from Book d'Oreille

Hello,
We are sorry that you experienced difficulties with login.
Could you give us more information with what went wrong exactly so we can work on a way to make it easier ?

Regarding the MP3 downloading problem, it usually depends on the software. Some of them have a hard time recognizing the "audiobook" tag in the information files.
Could you please contact us at contact@bookdoreille.com and tell us which book(s) had this filing issue ? This way we can look into it and see if it was properly coded or not. Thank you in advance for your help !

Again, please accept our apologies for the inconvenience you have experienced.

Have a great day,
The Book d'Oreille Team.

Rated 5 out of 5 stars

Parfait

Service Parfait

7 October 2021
Book d'Oreille logo

Reply from Book d'Oreille

Bonjour Stefan,

Merci pour votre avis positif ! Nous sommes heureux que notre service réponde parfaitement à vos besoins !

Passez une très bonne journée !

Rated 5 out of 5 stars

Excellent site

Excellent site. Qualité et catalogue fournis.

20 July 2021
Book d'Oreille logo

Reply from Book d'Oreille

Bonjour Françoise,

Merci pour ce très bel avis positif ! Nous sommes ravis que la qualité de notre offre vous plaise !

Passez une très belle fin de journée !

Rated 1 out of 5 stars

Opt out of any communication and today…

Opt out of any communication and today I start receiving marketing communication.

22 October 2020
Book d'Oreille logo

Reply from Book d'Oreille

Hello Kxa.
We noticed you wanted to use a free content but don't want to receive any communication. This could be understood, no problem. I personaly checked yesterday that you're out of any emailing process. But please examin these 2 elements :
- Trustpilot is a third-party company that is only asking for feedback about our downloading service. It's not marketing or communication at all. Their service is noticed about your order at the exact moment you passed it (and plans to invite you to a feedback page 48h later), which means it was triggered BEFORE you set up the opt-out details in your account, and acts in total independance after that trigger point. Maybe we should make it clearer by translating our Trustpilot invitation text in English.
- using 1 out of 5 note for that reason is like shooting us down. That brings our score down as we struggle as a small bookstrore with very high ethic standards, against multinaltional majors companies. Providing such a bad feedback, especially after you benefit form a free purchase, is really hurting us.
Could you please reconsider your 1/5 note and give us a better note that reflects the quality level of our audiobooks service ?
Thanks by advance for your help.

Rated 5 out of 5 stars

L'avis d'un anglais.

The ordering process is very straight-forward. The book is well organised digitally and loads onto Itunes easily. The narrator speaks very clearly which makes it much easier for foreign listeners to understand. A good product at realistic price.

4 September 2020
Unprompted review
Rated 4 out of 5 stars

Book d'Oreille is a solid site where…

Book d'Oreille is a solid site where you can purchase audio books in french for download as mp3 files. The prices are comparable to other sites like Audible, but your are not forced into a proprietary format. The site works internationally, I use it from the US to improve my French language skills. The selection could be larger.

1 April 2019
Unprompted review
Show reviews in all languages. (798 reviews)

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