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Rated 5 out of 5 stars

High quality content easy accessible. That's what Bookboon is for me. Also our customer success manager Sohaib El Jarraz provides us on a monthly basis with interesting new content and an overview on... See more

Company replied

Rated 5 out of 5 stars

The support provided by our Customer Success Manager Sohaib is really excellent. He is always friendly in our monthly meetings and comes up with good ideas for using Bookboon in our company. We are ve... See more

Company replied

Rated 5 out of 5 stars

My contact, Sohaib, is very competent. Together we can develop new ideas and implement them innovatively with bookboon. The offer is entertaining and there is something for everyone.

Rated 3 out of 5 stars

The integration of Bookboon into our LMS did not succeed which brought some disadvantages for us. Next to that, we would have loved to have this platform in an app. On the plus side, the content on t... See more

Company replied

Company details

  1. Multimedia and Electronic Book Publisher

Written by the company

Empower your people with Access Bookboon, your online upskilling solution. Bookboon is a learner-focused tool designed to transform professional development into a personalised, engaging, and accessible experience. With expertly curated, multi-format content covering a wide range of topics, it enables employees to learn on-demand, at their own pace, and in a way that works best for them. With resources created by Subject Matter Experts (SMEs) and fresh content added weekly, Bookboon ensures your teams stay prepared to address the latest business challenges. Its diverse library—including live classes, eBooks, and audiobooks—provides an enjoyable learning experience tailored to the needs of today’s workforce, offering practical, bite-sized insights that empower employees to take control of their development. By fostering a culture of continuous learning, Bookboon helps organisations retain top talent, close skill gaps, and unlock the full potential of their teams.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Sohaib

My contact, Sohaib, is very competent. Together we can develop new ideas and implement them innovatively with bookboon. The offer is entertaining and there is something for everyone.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Key resource for professional and personal development

Bookboon is a key resource for both professional and personal development. Bookboon’s tools and content, in a variety of formats, will definitely support your growth! Thank you Dan Scutaru for our great collaboration and for helping us promote Bookboon among our Ecolint staff.

19 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

That's great feedback; thank you so much. We're really pleased to hear how happy you are with Bookboon. We'll be sure to share your feedback with the team, as we know it'll be greatly appreciated!

Rated 5 out of 5 stars

Good and creative support

We are always very well supported by our contact person Sohaib El Jarraz and receive great and creative newsletters.

18 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Hi Conny, thank you so much for taking the time to share your positive experiences with Bookboon Learning.

Rated 5 out of 5 stars

High quality content easy accessible

High quality content easy accessible. That's what Bookboon is for me. Also our customer success manager Sohaib El Jarraz provides us on a monthly basis with interesting new content and an overview on what might be relevant for us.

17 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Thank you for your feedback! We’re glad to hear that you find Bookboon’s content high-quality and easy to access. We appreciate your continued trust and look forward to supporting you further!

Rated 5 out of 5 stars

I love working with Sohaib

I love working with Sohaib. His creativity, practicality, and easy-going nature have made every project we’ve worked on together not only productive but genuinely enjoyable.

I’ve always appreciated organized and solution-focused he is. Sohaib brings fresh ideas to the table while keeping things grounded and achievable, which makes collaborating with you a fantastic experience.

Thank you Sohaib for being such a great consultant and teammate. I look forward to many more successful projects together!

Emir

17 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Hi Emir, thank you so much for your kind words! We're thrilled to hear that working with Sohaib has been such a positive experience. We look forward to many more successful projects together as well!

Rated 5 out of 5 stars

Grateful for the great cooperation

The support provided by our Customer Success Manager Sohaib is really excellent. He is always friendly in our monthly meetings and comes up with good ideas for using Bookboon in our company. We are very grateful for the cooperation!

16 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Thank you for sharing your feedback. We’ll be sure to pass along your positive words to Sohaib!

Rated 5 out of 5 stars

Moving forward with Bookboon

The available content and possibility for our Employee's to choose what suits them personally.
Excellent support from Mr.Sohaib El Jarraz in finding a workable solution in a contractual difference, he has a long term focus and view on bookboon offerings.

16 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Thank you for your feedback! We’re thrilled to hear that the content and personalisation options are working well for your employees. We look forward to continuing our successful partnership!

Rated 5 out of 5 stars

Collaboration with Bookboon

The collaboration with Bookboon is great. You receive high-quality learning content and outstanding customer service. Sohaib El Jarraz deserves special mention here.

16 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Thank you for your wonderful review! We truly appreciate your kind words about our learning content and customer service, and we’ll be sure to pass along your special mention to Sohaib El Jarraz.

Rated 5 out of 5 stars

Great Support by Stefanie

Great Support by Stefanie! We always had wonderful material to remind our users to use the eLibrary.

15 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Thank you for sharing your feedback. We truly appreciate it and will make sure Stefanie receives your message.

Rated 3 out of 5 stars

Our Bookboon experience

The integration of Bookboon into our LMS did not succeed which brought some disadvantages for us. Next to that, we would have loved to have this platform in an app.
On the plus side, the content on the platform is very interesting and the success coaches provide all the necessary help in a friendly way!

16 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Thank you for your feedback. We’ve passed your feedback along to our team for further consideration. We're glad to hear you find the content valuable and that our success coaches have been helpful. We truly appreciate your insights as we continue to improve!

Rated 5 out of 5 stars

Highly recommended for easy access to quality learning materials!

The user-friendly interface and up-to-date content make BookBoon an excellent resource for our professionnals seeking a quick and fun learning experience.
(Also, it's always a pleasure to work with Dan Scutaru!)

13 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Thank you for your review! We're glad you find Bookboon helpful and appreciate your positive feedback. We strive to make learning accessible and enjoyable for professionals. It's always a pleasure to work with our users as well.

Rated 5 out of 5 stars

How Bookboon helps to support learning experiences

We use Bookboon in the company to support training events. We recommend tailored content through a banner on the companies' internal learning academy. This has boosted the usage of the Bookboon content. Doing business with Bookboon is extremely easy and the customer care is excellent, even if we changed various people during the years the quality of service was always excellent.

12 December 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Thank you for your review. We're happy that Bookboon is effectively supporting your company's training needs. We value your opinion and are committed to providing excellent customer care!

Rated 1 out of 5 stars

I paid for a book download but I never received it

I paid for a book download but I never received it. I immediately raised a ticket with customer service. I was emailed stating that 'a support representative will be reviewing your request and will send you a personal response (usually within 24 hours).'
I am still waiting for a reply 5 days later. It's not good enough!

9 October 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

We're really sorry to read this feedback and to hear that you've had this issue. We'd like to discuss this with you so that we can work to rectify this, someone from our team will be in touch soon. Thanks, The Access Group.

Rated 5 out of 5 stars

A Very Good Learning Tool esp. for Companies

The company I work for has been with Bookboon for a few years, but we have only been actively sending out weekly newsletters to our employees since April 2023, with the help of our Account Director, Beatriz Gil. The weekly newsletters and occasional tailored ones help us to meet some of our company’s learning needs and targets. The content of the learning materials is interesting, relevant and current. This is an excellent personal development tool especially for companies!

25 January 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Good morning - Thank you for taking the time to share your experiences with us. It's great to hear how happy with you are with the service we've provided you with. We'll be sure to share your kind words with Beatriz and the rest of the Bookboon team. Have a great day, The Access Group

Rated 5 out of 5 stars

Great service

I've had the great pleasure of working with Beatriz Gil for about three years. The labour union that I work for has about 17 000 members, and the Bookboon portfolio is one of our most popular benefits. Beatriz has consistently helped us to successfully present relevant content to our members. Her carefully tailored newsletters is in accordance with our highly diverse set of target groups, and she provides great ideas to boost performance - by understanding our audiences, and her valuable input on possibilities for our website and social media channels. Beatriz is always very helpful, service-minded, highly available to us, and is both efficient and quality-driven.

11 January 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Hi Håkon - Thanks so much for the exceptionally positive feedback about Beatriz. We really appreciate you taking the time to share this with us. We'll be sure to share your kind words with her; as we know she'll be thrilled to hear this. Thanks again, The Access Group

Rated 5 out of 5 stars

Chelsea is an amazing representative of…

Chelsea is an amazing representative of your brand. She is action oriented, friendly, and extremely helpful. She deserves a raise.

11 January 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Hi Marissa - That's such great feedback for Chelsea. Thank you so much. We'll be sure to share your kind words with her and the rest of the team. Have a great day, The Access Group

Rated 5 out of 5 stars

Lamb Weston EMEA about Daniela Herrera

Daniela Herrera is a great account manager. She is trustworthy and shares good ideas for the business.

Best regards,
Jet Delhij
Lamb Weston EMEA

11 January 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Hi Jet - Amazing feedback! Thanks so much for this. Daniela will be really pleased to hear how much value she is adding to your business, so we'll be sure to share your kind words with her. Thanks again, The Access Group

Rated 5 out of 5 stars

Brilliant resource with excellent customer engagement

The company I work for has been with Bookboon for just over a year. The customer service and engagement has been and continues to be excellent. We were well looked after by Nico K and Vera H for our onboarding, their communication was brilliant. Moving to our permanent account director, Beatriz Gil, was seamless. We meet regularly, she is always looking at ways to support us and engage our people in learning. She creates bespoke learning collections and marketing to meet our needs. I would definitely recommend working with Bookboon to meet your organisation learning needs.

11 January 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Good afternoon Jo - That's great feedback for the team; thank you so much. We're really pleased to hear how happy you are with the customer service and support you've received. We'll be sure to share your feedback, as we know it'll be greatly appreciated! Thanks again, The Access Group

Rated 5 out of 5 stars

Our company has been working with…

Our company has been working with Bookboon for a few years already and it has been a great experience! The content is always interesting and relevant to our needs. The account manager does a fabulous job, thank you!

11 January 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Hi Caroline - Thanks so much for leaving us a review. It's great to hear how happy you are with the Bookboon content and support you receive from your account manager. Thanks again, The Access Group

Rated 5 out of 5 stars

Having worked with Bookboon for…

Having worked with Bookboon for approximately a year, I have been impressed with their learning content and responsiveness to requests from all of the team that I deal with.

10 January 2024
Unprompted review
Access Bookboon logo

Reply from Access Bookboon

Thanks for taking the time to share how impressed you are with Bookboon and the team, Sinead. It's great to hear and we really appreciate it. We'll be sure to share your feedback with the team. Have a great day, The Access Group

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