The ordering experience was as easy as always. I did pay for next day delivery but that did not happen, the parcel arrived after 2 day. I believe that was down to Evri and their well known incompete... See more
Company replied
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Review summary
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The customer service was decent however, I think the products are a bit hit and miss. I've since learnt about a more ethical company whose products really are quality and last
I have found Bondara to be an excellent company, I had a problem with the product I received, they resolved the issue and got another sent out and delivered very quickly! I wish more companies were... See more
Company replied
Speedy delivery, affordable without being tacky. I have shopped at other places that offer basically the same items (different range) at a much higher cost. Definately my new go to shop.
Company replied
Company details
Written by the company
As one of the UK's favourite online retailers of sex toys, lingerie, and bondage, Bondara knows a thing or two about pleasure. Transforming orgasms since 2006, we emerged as a passionate voice in the sexual wellness industry, earning multiple ETO awards for 'Best Online Retailer' and a firm reputation for leaving our customers completely satisfied. From love at first click to discreet, next-day delivery, Bondara promises a stimulating shopping experience for all with a dedicated Customer Care team to spare your blushes with friendly, professional advice. You shouldn't put a price on sexual happiness, but we guarantee more bang for your buck with over 4,000 great value, quality products that'll keep you coming back for more! And with FREE delivery on orders over £39.99, we're your one-stop shop for all things orgasmic. So, climax in confidence with Bondara, the sexual lifestyle brand you can trust.
Contact info
Unit 9, Shire Hill, CB11 3AQ, Saffron Walden, United Kingdom
- 01799 399111
- help@bondara.co.uk
- www.bondara.co.uk
4.2
Great
29K reviews
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Hassle free transaction for an…
Hassle free transaction for an excellent toy at a great price
31 July 2026
Reply from Bondara ®
We're delighted to hear that you had a hassle-free experience and found an excellent toy at a great price. Thank you for your positive feedback!
Quick delivery and good experience
0rginal price was around 20£ on one of the items I bought which was 24 pound cheaper then competition but once it was on sale for 7.99£ you just can't complain... Quick delivery
6 August 2026
Reply from Bondara ®
We're delighted to hear that you found such a great deal on your purchase and that our quick delivery met your expectations! Thank you for your kind words.
Reply from Bondara ®
We're so pleased to hear that your order was exactly as advertised, of good quality, and that you received quick delivery. Thank you for your positive feedback!
Fun times
Great items at a very good price fast postage delivering goods that open up fun and excitement in the bedroom
6 August 2026
Reply from Bondara ®
We're so happy to hear you're enjoying our items and appreciate the great prices and fast postage! It's wonderful that our products bring fun and excitement. Thank you for your fantastic feedback!
Absolutly fine
4 August 2026
Terrible support don’t use them
Unfortunately I can only give this company 1 star as I’m so disappointed in their customer service. I ordered some items nearly 3 weeks ago and they have not been delivered! Upon emailing them for help resolving this issue I have received no replies back. I have already placed a few past order with them with no issues but due to their lack of customer support will no longer have any dealing with them and will contact my bank to see if I can recover my order amount back.
4 August 2026
Absolute waste of time
Absolute waste of time
So ordered for next day delivery and that didnt happen so i opted for a locker pick up that was then cancled and told it was going back to sender ok fair enough so emailed the help email to no reply so went on the website and filled in the box on there and got a reply great i thought even refunded the delivery and offered to send via royal mail awsome so i replyed saying if possable to deliver to me on a sat and im still waiting for a reply 5 days later so 2 weeks has now passed and still no sign of this so called next day delivery or even some kind of comunication looks like i might have to dispute the charges if i dont get a reply soon
3 August 2026
Reply from Bondara ®
We're so happy to hear the item arrived on time and that you're enjoying it! Thank you for your wonderful feedback.
brilliant service
5 August 2026
Reply from Bondara ®
We're so happy to hear that you're pleased with the excellent quality of our products and the speed of our delivery! Thank you for your wonderful feedback.
The products arrived discreetly and…
The products arrived discreetly and very quickly, and were everything as promised.
5 August 2026
Reply from Bondara ®
We're so pleased to hear that your products arrived quickly and discreetly, and that they met all your expectations. Thank you for your wonderful feedback!
Reply from Bondara ®
We're so happy to hear that you received your order quickly and are pleased with the excellent quality of our products! Thank you for your wonderful feedback.
awesome as always
4 August 2026
Despatch was very slow hence the 4…
Despatch was very slow hence the 4 stars, but the quality and value of the products are amazing. Will definitely order again but will pay for special delivery next time
3 August 2026
Product not working on delivery
Product not working on delivery. Failed circuit board. Was offered replacement but didn't take up the offer. Fixed it myself. Friendly staff.
4 August 2026
Ended up cancelling orders due to time…
Ended up cancelling orders due to time taking to receive
4 August 2026
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