Mondadori Store Reviews 2,574

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Book Store

Information provided by various external sources

Il sito di vendita online del Gruppo Mondadori dove acquistare Libri, Musica, Film, Video, DVD, CD, Blu-Ray scegliendo tra oltre 1.000.000 di prodotti.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad experience

It was the worst shopping experience in my life.
The website interface is completely confusing and unintuitive. Filling out the form was a real challenge — it was unclear what to enter and where.

Then it turned out that the information provided on the site was misleading. It said that I would receive a PDF file as a gift card, but instead I got just a plain text email, which looked unprofessional and disappointing.

On top of that, it was impossible to add a proper message or description to the gift card — only a few words were allowed, and there was no hint or warning about this limitation. No error message appeared either, so I wasted time trying to fix something that was not even explained.

Overall, the whole process felt poorly designed, deceptive, and extremely frustrating. I would never recommend this store to anyone.

1 October 2025
Unprompted review
Show reviews in all languages. (2,574 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look