Boiler 24-7 

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See what reviewers are saying

Rated 1 out of 5 stars

i was due a boiler service on the 25th may and after staying in all day i got a phone call at 230pm to cancel it saying there emissions reader was not working. they tried to rearrange for the 23rd... See more

Rated 1 out of 5 stars

Had my boiler serviced by 24/7 today and the engineer was very good but he was down to replace the inhibitor fluid but knew nothing about it when he arrived and I had paid £30 for this, This is also... See more

Rated 5 out of 5 stars

They were able to provide an efficient and reliable service (which was great for us as we had been let down by a previous supplier). We would definitely use them again, and happily recommend to friend... See more

Rated 1 out of 5 stars

Engineer called to repair boiler all seemed good to start with. However Fault is still evident and leaking. Before we noticed it was still leaking we had a call asking for trustpilot feedback throu... See more

Company details

  1. Plumber

Information provided by various external sources

Welcome to Boiler 24-7 We provide plumbing and central heating solutions to Berkshire, Surrey and the surrounding areas. At Boiler 24-7, no job is too big or too small. Our aim is to provide a fast, efficient, cost effective service offering all plumbing services from basic boiler repairs and maintenance to a complete central heating installation. Professionalism and customer service is vital to our success. Our Engineers are Gas Safe registered as well as being qualified on all appliances. They are more than happy to accommodate your requirements and for added peace of mind all engineers carry photo ID. We are on-call for our customers 24-7, 365 days-a-year. After we get an enquiry, we guarantee to respond within the hour. For your convenience our engineer will contact you 60 minutes prior to arrival and in an emergency we will endeavour to be with you within 24 hours. If you urgently need your central heating fixed, feel free to contact us though our website or call us at 0203 103 0390


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All reviews

(33)

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Rated 5 out of 5 stars

Wonderful Service!

As a landlord of several properties i have been using Boiler Servicing 24/7 for the last 18 months.
I am pleased to report i have experienced both polite and efficient customer service from the phone operator through to the attending plumbers and engineers.
Communication is regular throughout visits, which has been a vital to me in particular when i can’t be in attendance.
In every instance they have explained what needs to be done before they carry out any work, and provided options according to budget when possible.
As a distant landlord, trust and confidence are essential when calling upon such services and from my experiences to date i cannot recommend Boiler Servicing 24/7 more highly.

21 November 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service!

They were able to provide an efficient and reliable service (which was great for us as we had been let down by a previous supplier). We would definitely use them again, and happily recommend to friends.

11 November 2019
Unprompted review
Rated 5 out of 5 stars

Great service in an emergency

Great service in an emergency. Boiler packed in and I got them to provide an installation. Competitive, professional and personable. Highly recommended.

8 November 2019
Unprompted review
Rated 1 out of 5 stars

Be very aware of taking a service…

Be very aware of taking a service contract with this company. I took one out in September 2018, they advised me to have a filter, on which I took their advice. £320.00! Then in December I called them out as I was having trouble with hot water. The engineer said it was a valve, which they don’t carry on the vans! He would have to come back. Next thing I have an email to say my boiler wasn’t serviceable anymore!!!!

19 February 2019
Unprompted review
Boiler 24-7 logo

Reply from Boiler 24-7

We are surrey based Boiler Servicing 24-7 - Not 24-7 Home rescue - We do not have any record of you as a customer - please remove it as it effect our business.

Rated 1 out of 5 stars

Beware this company has changed hands…

Beware this company has changed hands but kept the same name phone number and website , booked my free service through them the other day , they did not turn up or even phone, spoke to a guy called Richard who said that the problem was a free service that was in my contract and he said he was just taking calls, I have since found out he was lying and he is part of the new company, do not deal with these people they are time wasters and will not help you, if I could give less than one star I would, they have dragged a good company's name down and they trade as Mypop, I am taking things a lot further from work. And do not let them reply with wrong company profile if it`s after February it`s them, the old company were good these are a waste of time, do not deal with, you will regret it.

27 June 2018
Unprompted review
Rated 5 out of 5 stars

Ben from 360 home response

Ben from 360 home response, kept me updated on his planned arrival time, was polite and friendly. He did a great job of explaining what he had done.

I would definitely use this service again.

8 March 2018
Unprompted review
Rated 1 out of 5 stars

If you value after sales service run the other way...

They fitted a new boiler for me at the end of last year. I've since had issues with the job that have resulted in periods of no heating/hot water. The quote included a years warranty with Boiler 24-7 and a free service. When I needed to use it, I have found out that the company has since been liquidated and reformed - same web site, vans etc. No notification of that at all and any ongoing repairs/services are now chargeable.

If you value after sales service and company you can trust - run the other way and don't use this company. Their previous Checkatrade membership is no more - BoilerServicing247

1 March 2018
Unprompted review
Boiler 24-7 logo

Reply from Boiler 24-7

Good Morning Jim

if you would like to call us today in regards to this i will be happy to discuss with you.

Thank you.

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