DO NOT CONTACT THIS COMPANY. I was told I needed to sort somethings out my end first. Yep fine. I’ll call you when I have sorted it out. Now getting phones 3 times a week hounding me for the paperwo... See more
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Your call handler read through what was obviously a computer script much too fast. Anything I had to say was interrupted. Even after I stated that she had not let me finished, she continued to 'b... See more
Company replied
I would like to be honest about my opinion. The only part which i was very disapointed about was the boiler assesment. A gentleman man round to check where to fit our boiler he was very ignorant rushe... See more
Company replied
We were shocked at the cost of a new potential boiler- quoted by the "leading provider". The process to access this scheme was managed by Boiler grants- reducing my stress. The assistant made the te... See more
Company details
About Boiler Grants
Information provided by various external sources
If you are receiving certain benefits you may qualify for a grant towards replacing your old boiler.
To be eligible you must be a homeowner or a private tenant (with permission from your landlord) and be in receipt of one or more of the following benefits which will be checked by us during your call:
- Child Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Working Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Universal Credit + Monthly earned income is below a certain threshold (determined by how many people live in the property)
- Income-related Employment and Support Allowance (ESA)
- Income-based Job Seekers Allowance (JSA)
- Income Support
- Pension Credit (Guarantee credit only or both Guarantee Credit and Savings Credit)
Your boiler needs to be at least 8 years old.
It’s possible that the full cost of new boiler will be covered by the grant, but it’s more likely that you’ll need to pay something towards it.
In the event you don't qualify for a boiler grant we can still help with a low monthly cost option.
An inefficient boiler will be costing you hundreds of pounds per year in wasted energy.
Boiler Grants is part of the Holmes Media (UK) Ltd group.
Contact info
11 The Point , LE16 7QU, Market Harborough, United Kingdom
- www.boilergrants.co.uk
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No Worries Here !
I made one phone call any the next thing I here from a charming lady is there will be someone coming round to look at your house so we can work things out for you . No Worries ! Many Thanks from Phill MS .
Thank you!
Quick response, very professional and friendly. A pleasure to speak with Catarina. Thank you!
Polite prompt service
I applied for the boiler on behalf of my mother, we were contacted within 24 hours, the service was very prompt and efficient
Lovely lady ailsa
Such a nice and helpful lady x very helpful and explained everything to me really well great employee (she needs a bonus)
Very helpfull brilliant
Very helpful understanding good communication overall recomend highly
Over all great service. Very helpful.
Waiting for a survey but service to this point very good.
Boiler grant
Excellent quick contact. Rang next day after application
Boiler application for grant to replace old boiler
Polite speedy response to my application,very helpful,all details made very clear.S.A
Exceptional
Helen was so efficient and helpful in how she dealt with my queries. She really is an asset to the company and I'd like to thank her for all of her time and help. I'm over the moon that I qualify for a boiler grant and think this is a great scheme. Kindest regards, Jodie.
aid throughout application
brilliant and professionally dealt with ...many thanks p williams
Very efficient service
Very efficient service rang as soon as I clicked on application form on line
Very efficient service
Missed the call but when I called back I was greeted by name. Both the initial phone contact & then Helen were both friendly & polite, and the information required was gathered efficiently. Any questions were answered satisfactorily & a confirmation email arrived before the end of the call! Great service!
Great Advice
Very friendly explaining every step of the way so you could understand everything, puts your fears to rest.
Thanks Elsa.
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