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Boden UK Reviews 

76,426
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 18,286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, distinctive, and stylish designs, appreciating their vibrant colors, modern fashion, and wide variety. The ordering process is often described as easy and efficient, with very quick delivery times. Many find the sizing accurate and clothes durable, washing well. However, some customers noted concerns regarding product quality, mentioning declining fabric quality, faulty seams, or items not sewn properly. A few people experienced problems with delivery services, citing specific couriers, delayed parcels, or items not received. Some reviewers also mentioned a confusing payment system and costs associated with returns.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent quality of clothes, their... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently highlighting superfast and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy, smooth, and... See more

Return policy

Consumers find return policies to be ambiguous, with many reviewers reporting easy and hassle-free return... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Boden is excellent as always— producing classical clothes with fun & modern designs. All well-made. Good customer service. My favourite place to shop throughout the seasons. However, if I am not quick... See more

Rated 5 out of 5 stars

Lovely dress but returned the article because I am long waisted and this dress just didn’t fit right but by chance did see someone wearing it at Chelsea Flower Show and it suited them fine.

Rated 5 out of 5 stars

I used to fall down the rabbit hole of searching for swimsuits online… cute in the photos, but disappointing when the actual product arrived. After trying a few places and going through too many ref... See more

Rated 5 out of 5 stars

Easy to place an order, kept informed of process and very quick delivery. Delighted with both purchases. Another long sleeved Breton! True to size and great fit. White top with cut out detail at nec... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76K reviews

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4.6

All reviews

(76,426)

17,055 reviews in the last 12 months

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Rated 5 out of 5 stars

Cool Linen Trousers

I have been meaning to get another pair of these linen trousers for a while, the Islington Linen Trousers. Recently wore them on holiday and they were cool, comfortable and fitted really well. Very pleased with them.

8 May 2026
Rated 4 out of 5 stars

Colours could be brighter!

This springs colours are really dull. The offerings have improved gradually but overall there are a lot of dark colours. Here in Scotland we need bright colours to counteract the dull spring we’ve had. Love love love my lilac top though! Xx

15 May 2026
Rated 5 out of 5 stars

Great quality and service

Great quality and service
I ordered 2 children’s t shirts. They were delivered the next day after ordering and I was pleased with the quality of the cotton material used. They wash well and keep their shape.

15 May 2026

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