boAt Reviews 

The worst customer service ever....the whole brand is fraud..the CEo is also fraud.😡😡😡😡😡😡

Worst experience ever! I returned my original BOAT teal green headband with matching buds due to a battery issue. The “replacement” they sent was a different colour, missing items, no proper packing — and shockingly, a used product showing “Mohan Kumar Rockerz” on Bluetooth. Shameful service! Either they don’t check products or they’re sending second-hand items as new. Never trusting them again.

I bought a boAt smart ring, delivery was pretty fast, but it took two hours to connect to my phone. The instruction manual, online advice, and online instruction manual all told me to use three different apps, however, i will save you the time and say the boat crest app is the one that works. Once working, the ring is actually quite good, i would say on par with smartwatches like the Fitbit versa series, a watch three times its price. Overall, you get what you pay for in the setup, but the ring itself fits nicely, and is decent quality for tracking and daily wearing, as the battery is also high quality.

Product: boAt Earphones | Purchase: July 12, 2024 | Rating: ⭐ (1/5)
The Problem
Received defective earphones - one side completely dead on arrival. Basic quality control failure.
Customer Service Nightmare

Amazon: No return option available, support just says "wait" with no timeline
boAt: Warranty claim denied, redirected me back to Amazon
Result: Stuck with broken product, money wasted, endless runaround

Major Red Flags

Poor Quality Control - Broken products shipped to customers
Amazon Return Issues - Mysterious unavailable return options
Worthless Warranty - boAt denies legitimate claims
Zero Accountability - Both companies blame each other

Warning to Buyers
DON'T buy boAt from Amazon:

High defect rates
Impossible returns/refunds
Denied warranty claims
Terrible support from both sides

Current Status: Still no resolution after weeks of follow-up.
Recommendation: Buy from brands that actually honor warranties and retailers with working return systems. Complete waste of money and time.
#boAt #Amazon #DefectiveProduct #CustomerService

I purchased an ear pod, but everyone I spoke to reported excessive background noise and difficulty hearing me clearly. I replaced the unit, thinking it was a defect, but the issue persisted — which suggests it’s a design flaw.

I requested to return the product and buy a better noise-cancelling option, but the return was denied. On top of that, the representative I spoke to was extremely rude. I was basically told I have to live with a poor-quality product due to their flawed design.

What’s worse is that I wasn’t informed of the no-return policy at the time of purchase. This feels deceptive and unfair. Very disappointing experience overall.

Worst attitude of Rajajinagar, Bangalore outlet staffs, employes are cheating by increasing product price to customers and giving used products, not worth

Don't know how boat company is giving authorised to such kind of horrible people to spoil Boat products branding

If no action taken on these kind of things by company, Am sure Boat company will be ruined

WORST EXPERIENCE

Very disappointed with BoAt's replacement service. I had sent my BoAt Rockerz ANC 255 (original price ₹1799–₹1899) for replacement. After a few days, I got a call saying the product is out of stock, and I also received a message that if the item is unavailable, I would be given an upgraded model.

But instead of an upgrade, they offered me the BoAt Rockerz ANC 280, which isn't even listed on their official website anymore. According to online sources, it costs around ₹1499 – that’s a downgrade, not an upgrade.

When I requested a better model like the Nirvana 525, they said I’ll have to pay extra. So why is it okay for them to offer a cheaper replacement, but not refund the full amount I paid? They’re only willing to refund ₹1200–₹1300, which is unfair and unacceptable.

This kind of service puts customers at a loss. I understand business policies, but customer trust should matter too. Please think twice before trusting BoAt with replacements.

The company is selling poor quality products and their customer service is incapable of replying.

On top of it they even hide the poor reviews of their products from their website. Clear cheating of customers. Reviews of verified purchase of their products from their own website are being hidden from the webpage. If you go by their website alone, none of the customers have a bad experience. If you visit their customer service centers, the real story emerges.

My purchase, Niravana ION anc TWD buds. Stopped working within 15 days.

NEVER PURCHASING THIS BRAND AGAIN!

Worst company as airphone wireless experience no sound within 2 month of purchase. Please don't purchase boat company earphone. Save money save future

I like the budget friendly headphones and earbuds the fitting is comfortable of some but overall this is a good brand and budget friendly

Boat product warrantee claim services is one of the most worst service in India. I purchged a Boat party pall 400 speaker on 04/12/2024 from offline dealer. After two months the battery stopped working . Thereafter I raised complaint for warranty service accordingly on 12/04/2025 vide ticket No.55228535 ,on 22/04/2025 vide ticket id no. 55435096 ,on 22/06/2025 vide ticket id no.57139368 , but no proper steps to rectify the defects has yet been taken . The closes their resposibility after calling sometimes . One technician appeared few days back and taken away the photograph of the battery and clossed their response. The product qualitu also pathetic. None should go for this product. I am going to wide publicity in social media against the product to aware customers.

It is my huge mistake, meine boat se order krliya, 26 june ko order kiya the tbse meine customer care ko 6 baar carliya, roj chutiya bnare kal ajayega, 48 hrs ka time dijiye, or aaj 10 july hai, it means 14 days ho gye hai abi tak kuch b nhi aya, one important thing is mera jo order ana tha vo Gurgaon se ana tha or mai saket mei rheta hu, it means maximum time is 2 hrs to reach me, or inhone 14 days wait kraya, official website wale ab ye krne lag gye, isse better to mai flipcart minutes se kar leta 10 min mei ara tha.

Poor delivery management & no one can recieved my phone call from support of boAt

one of the worst experience in this boat company Total wast 0 rating ever worst service i bought a wired headphone 5 week's before after buying the headphone within 1 week the mic was started Making a noice i can't able to speak properly then i claim warranty but the re-send the same product again without checking anything totally i didn't like this and full disappointed 😔 This incident make me to dislike and avoid boat products

This was the third time I purchased something from the Boat website. And I think this is my last time as well. I did not expect such service from a reputed brand like Boat. The ear buds that I had ordered turned out to be defective, so I claimed warranty, but they took the original product and sent me another used, damaged product in place of that, and now they are blaming me for returning the wrong product. I am very disappointment with the service, From now on I will neither buy their products nor refer them to anyone.

I brought boat earphones from.amazon and after a month they stopped working one esr piece was not working it was under warranty period when.i claim my warranty they replaced me with another defective piece which stop working after 3 months now when I am asking to either replace or if not possible than kindly shared me the reason. But there iss no responssee from.there side

dont buy the product from website because no return option they have

I’ve had an extremely disappointing experience with boAt customer service. I’ve been trying to get a resolution since August 2024, and despite countless follow-ups, there has been no proper solution provided even by June 2025. The technician arrived once, but didn’t even bring the correct spare. When questioned, the response was vague and unhelpful.

The support team keeps asking for patience while quoting the same timelines over and over, even after the promised timeline has passed. Their standard response is to deny refunds and give no concrete resolution. I’ve repeatedly asked for either a refund or a solution, and neither has been offered.

Texting them feels like a waste of time. I have documented everything and plan to take this to consumer court. This is by far the worst service experience I’ve had from any company.

Avoid if you expect reliable support or after-sales service.

"Maine boAt earphones sirf kuch hi mahine pehle kharide the, aur, Warranty period ke andar hone ke baad bhi claim reject kar diya gaya — bina proper reason ke. Customer support ka response zero tha. Yeh mera worst experience tha. Kabhi bhi kisi ko recommend nahi karungi. Service toh naam ki bhi nahi hai."

I take boat air loop but after some days use it won't work I try to contact customer care but he was not ready except the problem I all suggest you that if you take the boat products don't message the customer care they will not help you.