boardsi Reviews 

1,058
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, responsiveness, and helpfulness, often highlighting individuals for their exceptional support. Many people appreciate the efficient and seamless process, particularly how their executive bios are crafted to accurately reflect their skills and personality. The quick turnaround times and effective communication further contribute to a positive user experience. However, some customers also noted issues with professionalism and communication, experiencing uncooperative staff and calls not being returned. A few people also questioned the value of the service, feeling that profiles were not unique or that promised results did not materialize after several months.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers praising the professionalism,... See more

Service

Customers consistently note positive experiences with service, describing it as professional, efficient, and... See more

User experience

People report positive experiences with user experience, highlighting the efficiency and smoothness of the... See more

Response time

Consumers find response time to be positive, with many reviewers highlighting the promptness and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am grateful to Boardsi and their services. I specifically want to thank Lisa Williams and Kacey Card for their hard work. I enjoy taking the online courses on Board Managment which I can only say a... See more

Company replied

Rated 5 out of 5 stars

Wow. Lisa was amazing! She took the basic, blah bulleted points from my resume and LinkedIn page, and crafted a wonderful narrative which painted a great picture of who I am, what I have to offer.... See more

Company replied

Rated 5 out of 5 stars

Jen is a consummate professional. Very effective at her job and a great communicator. She follow up and follow through. She made an excellent connection to an opportunity who reached out to me for... See more

Company replied

Rated 5 out of 5 stars

I've been working directly with Lisa Williams and couldn't be happier with the results. My customized bio was turned around quickly, and it's amazing what a good wordsmith can do. Very impressed and l... See more

Company replied


Company details

  1. Recruiter

Written by the company

boardsi connects Executives and Businesses to streamline the growing process for both parties.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(1,058)

250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

Great customer service from Lisa Williams and Leadafi. She was attentive, actively listened to my queries and was positive in her interaction. Thank you for the creation of my professional bio!

2 March 2026
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Reply from boardsi

Thank you for your review! You are a pleasure to work with.

Rated 5 out of 5 stars

Hats off to Lisa W and Team!

Lisa W and the Leadafi team did a wonderful job capturing my Bio in a most professional and truthful manner. Most surprising was the manner that they captured the nuances of my career and personal attributes in such a poignant manner. Hats off to this group!

4 March 2026
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Reply from boardsi

Thank you for your review! You are a pleasure to work with.

Rated 5 out of 5 stars

Thoughtful and Interesting Writeup

Lisa Williams was quick to respond to emails I sent to her. The document she drafted was better than I expected. She wove an interesting and compelling story about my career. I appreciated her honesty when I asked questions and her attention to details.

27 February 2026
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Reply from boardsi

Thank you for your review! You are a pleasure to work with.

Rated 5 out of 5 stars

Miss Lisa Williams

Miss Lisa Williams, and her team at Leadafi, drafted my Bio in ways that I didn't realize could be worded so superbly and actually be me..... I am a people person..... it's important to me to have people laugh because it then resignates in the atmosphere of conversation. Miss Williams' pros writing articulates the essence of me to a tee.... The things I have done during my life have always been from my heart, and as such, for me, Miss Williams displayed that in her wonderful journalistic writing. Thank you, Miss Williams.

26 February 2026
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Reply from boardsi

Thank you for your review. You have been a pleasure to work with.

Rated 1 out of 5 stars

Jeff Holden contacted me via my work…

Jeff Holden contacted me via my work email about possible board positions at my fortune 50 company email. It went to spam but I still responded and scheduled a meeting. Jeff canceled the meeting without any explanation, and then Boardsi's calendly system spammed me daily and then 1 hour, 30 min, and 15 minutes before the canceled meeting without any ability to stop them. I emailed asking if the cancelation was a mistake or if a different time worked, no response. Unprofessional.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Impactful service for nonprofits

Jen has been a tremendous ongoing teammate at Boardsi, which has been an impactful service for our mission-focused organization. Jen always goes above and beyond making sure the individuals are a great fit for our organization. We've brought on two new board members and we are sincerely grateful!

24 February 2026
Unprompted review
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Reply from boardsi

Thank you for your review!

Rated 1 out of 5 stars

No tangible Results

Been a member for almost a year. Poor Service - Only comms were during the initial weeks. After which it was only generic emails. No Tangible Results - No assistance or benefit using service. No personal follow-up or suggestions to improve lead generation. Had to cancel via phone. No method online. Would have given "no stars" if I could. Not worth the money.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Lisa was fabulous with ensuring that my bio was professionally structured and highlighted the items I have accomplished in my career. She took my feedback and incorporated it quickly.

23 February 2026
Unprompted review
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Reply from boardsi

Thank you for your review. You are a pleasure to work with.

Rated 5 out of 5 stars

Leadafi Process

I am very pleased with the Leadafi experience through Boardsi. I am early in my partnership with Boardsi, but I am very excited about the work Lisa Williams and her Leadafi team have done for my Executive Biography! Lisa was attentive and very easy to collaborate with during the drafting and editing process. Great results!

23 February 2026
Unprompted review
boardsi logo

Reply from boardsi

Thank you for your review. You have been a pleasure to work with.

Rated 5 out of 5 stars

I recently worked with Leadafi to…

I recently worked with Leadafi to develop my executive bio, and the experience was excellent. What impressed me most was their ability to capture the complexities of my career—spanning military service, tech leadership at Apple and SAP, and AI transformation—with very little prep or time required on my part. They delivered an excellent write-up that perfectly balances technical depth with business outcomes. Furthermore, they were incredibly responsive to the subtle tweaks I requested, which ensured the final narrative was exactly right. If you need a high-impact professional bio that truly reflects your brand without the heavy lifting, I highly recommend Leadafi.

19 February 2026
Unprompted review
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Reply from boardsi

Thank you for your review! You have been wonderful to work with.

Rated 5 out of 5 stars

I'm a fan. Great partnership.

Overall a good partnership and great team behind boardsi. The team, particularly Jen Swaby, are easy to access and share thoughts with. The overall platform is very easy to use and always updated.

19 February 2026
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Reply from boardsi

Thank you for your review!

Rated 4 out of 5 stars

What a great beginning!

this is just the beginning of the process for me. however, I have found the Boardsi staff to be intelligent and very good at organizing the materials required to put my profile up on the website. I must say, that the person who wrote my biography was outstanding, and I was extremely pleased with the finished product.

6 February 2026
boardsi logo

Reply from boardsi

Thank you for your review! You are a pleasure to work with.

Rated 5 out of 5 stars

Boardsi team

Lisa and the team were very helpful and provided a great final product. Thanks!

9 February 2026
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Reply from boardsi

Thank you for your review! You are a pleasure to work with.

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