Blue Flame Services Reviews 

177
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional engineers arrive promptly on time and complete thorough boiler services efficiently without leaving any mess behind. People truly appreciate the helpful, friendly, and polite attitude of the staff members who patiently answer questions and explain all the necessary work being done. Consumers often note that the team consistently goes above and beyond expectations, providing fast heating installations and reliable annual maintenance for their homes. Many reviewers express complete trust and long-term satisfaction, happily stating they will continue using these dependable local services for all their future household projects.

What people talk about most

Service

People report high satisfaction with the service, consistently noting that engineers are punctual, polite,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, polite, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service. I was worried about getting our whole house replumbed with new radiators but Blue Flame were incredible. Concious of our financial restrictions they talked us through our options,... See more

Rated 5 out of 5 stars

Received a reminder email letting me know my boiler was due a service. Phoned up and booked it in. Got confirmation email and reminder email the day before service was due. Fitter phoned in the mornin... See more

Rated 5 out of 5 stars

Arrived on time ,lovely lad,pleasant, answered any questions asked explained what was wrong so we understood. Hadn't used the company before but went with word of mouth, good all round experience and... See more

Rated 5 out of 5 stars

Blue Flame Services literally do what it says on the tin!!. You always know when the engineer is arriving and they are all highly trained and happy to talk you through the work they are undertaking. T... See more


Company details

  1. Boiler and Heating Service
  2. Plumber

Written by the company

Blue Flame Services Ltd is a local firm based in Maryport, Cumbria, Over the past 20 years we have developed and grown into one of Cumbria’s leading utility contractors providing first class plumbing, heating, electrical and renewable services. We pride ourselves on our outstanding craftsmanship provided by our highly dedicated and professionally trained staff of 12, comprising plumbers, heating and electrical engineers. Our fleet of 8 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Barrow to Carlisle, Whitehaven to Appleby.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

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4.8

All reviews

(177)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Most reviews are fake they never keep any words

They had an ad in father's day for a gift of Smoker. now its two months passed the marketing guy keeps telling they have ordered it but there is no official confirmation and neither their customer care have any information. I am really worried if the manufacturer wont support I should be expecting blue flame for any real support or that was all fake. The Marketing guy name was E Davis.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Arrived on time ,lovely lad,pleasant

Arrived on time ,lovely lad,pleasant, answered any questions asked explained what was wrong so we understood. Hadn't used the company before but went with word of mouth, good all round experience and will use again, and recommend..

5 May 2026
Rated 5 out of 5 stars

We have been using Blue flame for 3 yrs…

We have been using Blue flame for 3 yrs at our holiday home in Flimby and have always had great professional quality service from David,Patrick and their staff. Recently had radiators replaced for new modern efficient type. Corbi did a fantastic job fitting them.
We can highly recommend this company.

5 May 2026

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