Bluedogink Reviews 

This company knowingly rips people off they advertise free shipping and all of their ink but will charge you 9.99 when you call they tell you sorry for the inconvenience but the price is correct. scam scummy business.

I WILL NEVER BUY ANYTHING FROM BLUEDOGINK AND NEITHER SHOULD YOU!! have been doing business with Bluedogink for 12 years without any real issues. On my last order the sent me the wrong HP toner cartridge. It wasn't even for my printer. I contacted them about the issue and the run-around began. Per their instructions and the RMA, they sent me I returned the item for a refund. They confirmed that the item was received but they are saying I need to wait 2 weeks for my refund. There is something going on here. In trying to obtain my refund I found out that that a company named "Essedant" which is affiliated in ownership with Staples is where my toner cartridge came from. So, it appears that they only take the payment and then they pass the order onto someone else. There is something going on over there. Beware of doing business with Bluedogink!

I ordered a product their site showed was in stock that we badly need. Not only must they not have had it in stock... They cancelled the order without notification. Two more days wasted in our search. We are black listing this company in our order system.

I purchased 4 XL ink cartridges for my Canon printer. Box arrives with Mega Tank Refills- not even close in product number or website photo/description to what I ordered. Told by CS they will investigate warehouse and issue me a refund or replacement when they conclude their investigation. Sent photo as requested and email demanding immediate replacement or refund. Filed Credit Card dispute immediately after reading Trust Pilot reviews, ready to cancel it when/if company made good. Received replacement 5days later -SAME INCORRECT MEGA TANKS! if this company is not operating with malicious intent, then they are operating with EXTREME INCOMPETENCE. Will return the 4 incorrect products and have demanded a refund. VERY POOR MANAGEMENT!

I ordered a set of 4 printer toner cartridges and they were each shipped separately.
I live in California … they have 2 warehouses in California, each less than 4 hours from my address, yet the shipment originated in Illinois.
One of the cartridges is still in another city and has not been delivered.
The only advantage is the price being about 10% less than other vendors.
UPDATE: last toner in the set finally received damaged … asked for a replacement and I have to wait until the review of the damaged toner is complete. The 10% savings is not enough for me to ever order from them again. 🙁

Ordered some hard to find Oki toner, they sent one of 4, then nothing. I complained and now they say, sorry, you can have a store credit for the rest. The big dig? Their website still shows these items can be ordered! Gonna be a down and dirty nasty fight!

Why bother?
Crappy website. Went to browse for the FIRST TIME and immediately am presented with a screen stating my IP has been banned. It even showed my IP on my screen! Be considerate! What if I was sharing my screen to someone? Thank God I was not screensharing at that time.

Your IP may be leaked. DO NOT USE.

I am in a public school so I called the company to get a quote for an order. The person on the phone told me to email customer service and to include item number, qty etc. Then customer service sent me a message that said "Our prices are on the website." When I went to call back they hung up on me twice without even saying "hello". Certainly will not stay in business with that kind of customer service!

BlueDogInk sold me toner they didn't have. They never informed me they didn't have it, promised it within 7 days, and were never planning to inform us the item was on backorder.

When I finally asked what was going on, no apology and just a rude response that it was on back order.

I ordered product on the BlueDog site 3 different times because they said the product is in stock and ready to ship.
They take my order and my money, stating the product is in stock and ready to ship.
After a week of no estimated delivery & no feedback I Request to cancel the orders.
Bluedog confirmed order cancelation stating “Please allow 2-3 business days for payment to fall off account.”
But wait, that’s not all. The very next day I receive another email from Bluedog stating:
"We have issued you a store credit in the amount of $63.99".
Come on, what the heck is that?? I place the order, they no problem taking my money and then have the audacity to issue me a store credit for a product I never received!
Save your time and money. Find a reputable company!!!

They canceled my order twice after i completed everything fine without explanations. Avoid this company!

I WAS CHARGED FOR OUT-OF-STOCK PARTS AFTER A 5 DAY DELAY IN PROCESSING MY LAZER PRINTER PARTS ORDER. I SENT BLUEDOGINK.COM A WRITTEN CUSTOMER SERVICE INQUIRY @ sales@ bluedogink.com THREE DAYS AFTER I PLACED THE PARTS ORDER AND I LEFT THREE VOICE MAILS ON BLUEDOGINK.COM SALES NUMBER 1-877-258-3364. FIVE DAYS AFTER PLACING THE ORDER, I FINALLY RECEIVED AN EMAIL FROM CSR "EMILY" APOLOGIZING THAT ALL OF MY OKIDATA PRINTER PARTS ORDERED ARE OUT-OF-STOCK. CSR EMILY FAILED TO DISCLOSE IN HER RESPONSE EMAIL, WHEN BLUEDOGINK.COM WOULD GET THE OKIDATA PRINTER PARTS AND EMILY FAILED TO DISCLOSE THAT BLUEDOGINK.COM HAD CHARGED MY CREDIT CARD FOR PRINTER PARTS THEY NEVER SENT BECAUSE THE PARTS ARE OUT-OF-STOCK @ BLUEDOGINK.COM.

Ordered Ink Cartridges for my brother printer middle of April 2023.
The items arrived July 11,2023. Items arrived 3 months later!
They were sent via UPS in a balled up bag that provided absolutely NO protection. Ink purchase totaled $194.00 Check out the condition of the boxes when I opened the bag. Just poor communication and expectations for an ecommerce site. I do not recommend this company and will not be ordering from them again.

Terrible customer service. Website stated that all items I ordered were in stock and should be delivered in 1 day. 2 days go by and I get nothing, their website states the order is still pending. I contact them via their online form. No response.

The next day I call them 4 times, they claim that all agents are busy, leave a message and someone will call you back. I leave a message stating my name, order number and phone number to please call back.

They email me a few minutes later stating "Thank you for your voicemail, typically all order take 24 hours for warehouse processing and 2 to 5 business days for shipment.". No question was asked in my voicemail and they didn't want to even ask what the issue was.

I replied "The order was placed 2 days ago. The site advertises 1 day delivery. Also I emailed yesterday with no response." to which they responded everything was out of stock and the I was supposed to get an automated email which must have been a glitch. It would be 2-3 weeks minimum for it to come back in stock.

Don't waste your time with them, absolutely terrible business.

I placed an order for Oki drums since the site said they were in stock. When my order didn't arrive I questioned them and they said they sold out right after I placed my order. Months later and after many followups they cancelled my order. They are refusing to credit back my credit card and their "customer service" has stopped replying to me. I don't want a store credit as I have never purchased form them in that past and certainly won't in the future after this experience. They aslo should have just put an authorazaton on my card instad of charging me for items they did not have in stock. I will be reporting them to BBB and to my credit card co.

If zero stars was an option, I would put that. This company is horrible. I ordered a product and only took it out of the box to notice immediately that it was incorrect. I put it back in the box to return. Just because the box was open this company would not exchange it. They say that the return policy is posted, however I searched all over for the return policy and I had to dig, clicking several drop down areas to find it. That is crooked. I will never use this company again, and I will be telling all of our partners to also never order from here. I ended up finding the same item for half the price elsewhere, who had amazing customer service who didn't laugh because I was unsure what exactly the make of the machine was. Boo for this company. You lost alot of customers in our area.

False advertising.

Bluedogink is listing products as “in stock” that they know to be out of stock and in short supply. They take your money first, do NOT notify you that your order is “pending” unless you log in and check and then tell you that they will ship in 2-3 weeks without any ability to tell you where your order is on the list to be filled.

They will then pretend that this is an “IT Glitch”. Good luck calling them for help. I had to call 8 times (once every 5 minutes from an overseas location) to get in touch with their “24-7 support” line.

I would send them a copy of this if they gave a crap, but they don’t.

SLOW SHIPPING!
They didn't even get my item to UPS until 4 days after my order, so even though I live less than 200 miles from their ship point it's been over a week and I still haven't gotten the item. I ordered from Bluedogink instead of Amazon because Amazon is so predatory to their sellers, but in the future I might just do Amazon due to the fast shipping.

Ordered a product and had my CC charged right away. Didn’t get anything further for ~2 business days until I opened a ticket.
~1 business day later, I get this canned response:
“We apologize that you didn’t get an automated email regarding the status of your order. There is a current strain on manufacturers, and we ran out of stock before we were able to fill your order. We should have more coming within 2-3 weeks. You are still in our queue, and we will immediately ship as soon as it becomes available, or we can cancel the order if you would prefer. We apologize for the inconvenience.”

Item still shows “in stock” on their website. If I actually get the item, I’ll put an extra star on here (taking it to 2), but lying about product availability is not a good look at all.

Thanks for the reviews from the previous buyers! That saves me a headache from buying from such a bad place.