Blue Diamond Garden Centre in Matlock always looks fresh and welcoming. Plants are fresh and well kept. There is always something different that catches your eye. Indoor plants, out door plants, gift... See more
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Review summary
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All staff are so polite and accommodating. Everyone appears happy and content in their work , its so refreshing to see. This is our 5th visit and its still consistent as ever . I see Xmas decorat... See more
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Late night opening Fosseway, moreton In marsh. Greeted very friendly by the team handing mince pies. Cafe very friendly staff. Outdoor team helpful and very personable service on the tills. Credit to... See more
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The lovely lady at garden centre exit till. She spent time helping me set up blue diamond car registration online and physical card. Can't praise her enough we spoke about our ages this was left si... See more
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Company details
Information provided by various external sources
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Contact info
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernsey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4.5
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful anniversary afternoon tea for…
Wonderful anniversary afternoon tea for the in laws. Great service, wonderful choice, stunning cakes and the best afternoon tea we’ve ever had. Beautifully presented with attentive friendly team checking in and topping up the drinks. Would thoroughly recommend
15 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Lee-Anne Jarvis,
Thank you so much for your wonderful review.
I am delighted to hear that your in-laws enjoyed such a special anniversary afternoon tea with us. It is fantastic to know that you loved the choice, presentation and cakes, and that our team provided such attentive and friendly service throughout your visit.
Thank you for your kind recommendation too!
We hope to have the pleasure of welcoming you all back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Canterbury garden centre is a delight…
Canterbury garden centre is a delight to visit. Everything looks well cared for. The staff are both helpful and knowledgeable.
The restaurant serves delicious meals, cakes and beverages and has a pleasant area to sit as a dog owner.
12 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Fiona Stephens,
Thank you for taking the time to share your lovely feedback via Trustpilot.
It is wonderful to hear that you enjoyed a delightful visit to our Canterbury Blue Diamond Garden Centre and Restaurant.
Your kind comments are very much appreciated and will be shared with the team.
Kind regards,
Joanne
Blue Diamond Garden Centres
My very favourite Garden centre
If I need garden equipment or plants, I always go to the Lower Morden Garden Centre (now Blue Diamond). Always a wonderful choice of healthy plants, shrubs etc, and very helpful knowledgeable staff on hand. Lovely cafe too. It does sell other merchandise, including some attractive women's clothes, but all this is clearly subservient to their core function as a GARDEN centre! The whole place has a very happy vibe.
31 July 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Julia Raeburn,
Thank you so much for your wonderful feedback and for your continued support of our Lower Morden Blue Diamond Garden Centre.
I am delighted to hear that you enjoy our selection of healthy plants, our knowledgeable and helpful team, and of course our café. It is lovely to know that you enjoy the happy atmosphere too!
We really appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
I love this garden center there are…
I love this garden center there are always bargains to be had and the plants always look so healthy. There is an excellent selection of furniture, kitchware the list of products is endless, well worth a visit 😀
8 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon Shelly Page,
Thank you for taking the time to leave us this very pleasing review.
We very much appreciate your kind and positive feedback, especially about our plants, and look forward to welcoming you back to our garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Really enjoyable garden centre to…
Really enjoyable garden centre to visit. Staff are always helpful.
10 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon Mrs Susan Glover,
Thank you for taking the time to leave us this very pleasing review following your visit to our Blue Diamond Garden Centre.
It is really lovely for us to receive your 5-star rating!
We appreciate your kind and positive feedback and look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A lovely lunch with friends.
Visiting a local garden centre while on holiday to see friends, after reading the reviews the night before we were dubious. The meal we enjoyed was very good and all staff helpful. Friends we visited go there often and have never had a bad meal.
4 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon, Michael Kolczak
Thank you for taking the time to leave us a review on Trustpilot.
It is great for us to hear that your meal was very good and enjoyable too, despite you initially feeling dubious about visiting!
We really appreciate your kind and positive feedback and look forward to welcoming you back to our garden centre and restaurant again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Lunch with friends
Plenty of room nice and spacious not a bad menu reasonable prices great service they also warned you there was a delay in food as it was busy which was no problem
9 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon Caroline Roberts,
Thank you for taking the time to share your review on Trustpilot.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
1 2 1 of their gardens centers the food…
1 2 1 of their gardens centers the food in the restaurant was average nothing to show about the service was not that good the staff in the store were brilliant help you out told you which way to go told you how to find things in the stories because over trellis her customers but some of them had rubbished in them out a normal tropical gardens and to the still needs a bit of love in
2 March 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon Julian,
Thank you for taking the time to leave us a review on Trustpilot.
We are pleased to hear your kind comments about our garden centre team and the excellent assistance you received from our colleagues. It is wonderful to know they were friendly, helpful and went out of their way to ensure you could find everything you needed.
Your positive comments are very much appreciated and will be shared with the team.
Kind regards,
Blue Diamond Garden Centres.
Really lovely place to visit
Really lovely place to visit, great range of items, clothing, garden furniture, plants and the cafe is lovely xx
8 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Sarah,
Thank you for taking the time to leave us this very pleasing review following your visit to our Blue Diamond Garden Centre.
It is great for us to receive a 5-star rating!
We really appreciate your kind and positive feedback and look forward to welcoming you back to our garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Fantastically comprehensive selection…
Fantastically comprehensive selection of garden plants and products, all in excellent condition. Reasonably priced and great rewards scheme. Lovely cafe and restaurant and wonderfully helpful staff.
8 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Mr Richard Wilson,
Thank you so much for taking the time to leave us such a wonderful review on Trustpilot.
We are delighted to hear that you enjoyed the fantastic selection of plants and garden products, as well as the quality and value we offer.
It is lovely to know you also enjoyed our café and restaurant and found our team so helpful.
We really appreciate your kind comments about our Diamond Club Card loyalty scheme too.
Kindness regards,
Joanne
Blue Diamond Garden Centres
Upon arrival at the store the staff…made us feel at ease
Upon arrival at the store the staff were very knowledgeable about the product and answered all of our questions. They assisted us all the way through the checkout and then helped us to put some of the items into the car. The patio set is a good quality and reasonably priced.
5 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Mrs Linda Chandler,
Thank you so much for your wonderful review.
We are delighted to hear that our team were knowledgeable, helpful and able to assist you throughout your visit, from answering your questions through to helping you load your purchases into the car.
It is also lovely to hear that you’re pleased with the quality and value of your new patio set. We really appreciate you taking the time to share your experience and hope you enjoy your new furniture.
Kind regards,
Joanne
Blue Diamond Garden Centres
All the staff in the garden centre and…
All the staff in the garden centre and restaurant are lovely and attentive and friendly, great range of items , and restaurant was lovely, good was good too
Reasonable priced
6 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Angie Macleod,
Thank you so much for your wonderful review.
We are delighted to hear that you found our garden centre and restaurant teams so friendly, attentive and welcoming.
It is lovely to know you enjoyed the range of products, as well as your meal, and that you found everything to be reasonably priced. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Found a bargain
We visited Trentham today and enjoyed looking around and found a bargain. The car park is free which is a bonus but found it busy. The staff are friendly and helpful and Nicholas checked us out at the till swiftly and made the visit a good one.
8 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Margaret Millington,
Thank you so much for your lovely review and for taking the time to share your experience at Trentham. We’re delighted to hear you enjoyed looking around and found yourself a bargain.
It is also wonderful to hear your kind comments about our friendly and helpful team, and we’ll be sure to pass your thanks on to Nicholas.
We really appreciate your support and hope to welcome you back to Trentham Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
The Grosvenor is such a lovely garden…
The Grosvenor is such a lovely garden centre. We always love going for a look around & a cup of tea in the cafe.
5 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Maria Ellis,
Thank you so much for your lovely review.
We are delighted to hear how much you enjoy visiting Grosvenor Garden Centre, and that stopping by for a cup of tea in our café has become part of your visits.
We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Exceptional
Visited Beckworth Emporium for an afternoon tea. The whole experience was exceptional, the staff were very attentive and the afternoon tea was absolutely delicious and very plentiful. Highly recommended. Also browsed the garden centre and shops. Purchased several items. Beckworth is really worth a visit, you will not be disappointed.
4 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Jean Cherry,
Thank you so much for your wonderful review and kind recommendation!
We are delighted to hear that you enjoyed your afternoon tea and that our team provided such attentive service. It is lovely to know you also enjoyed exploring the garden centre and shops.
We really appreciate you taking the time to share your experience and look forward to welcoming you back to Beckworth Emporium again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Baffling (no) sales policy
My partner and I are long time customers of Busy Bee Garden Centre on the IOW, which recently became a Blue Diamond establishment. The refurbishments and variety of goods are impressive. But company policy is utterly baffling. Today I went to the store specifically to buy a £65 Karlsson Cuckoo House Clock, in Jungle Green. However, this specific item had not been available for several weeks, despite one being on display. I asked if I could buy the display item, and was told no. The specific clock was described to me by one manager as ‘popular’ yet no one seemed to know when it would be available again. I made repeated attempts to buy the display clock, which could easily have been put in another box for me, but staff were adamant that Blue Diamond preferred to have an item that could not be purchased on display for customers to find attractive then be told it wasn’t for sale! Staff offered to take my name, but waiting for an undetermined period was not much use. The incident reveals a policy which benefits neither Blue Diamond or its customers. Never before have I been in a store which refuses to sell something on display if it is the only one available.
EDIT
The reply from Blue Diamond tells me what I already knew and assumes that I am happy to wait until stock arrives, which I am not. Amazon have no problem in delivering the item concerned, I have therefore taken my custom to them. I see no good reason why Blue Diamond cannot allow display items to be sold when stock is delayed.
6 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Mr Webb,
7.8.26 Please get in touch with our team at Busy Bee directly, as I am pleased to be able to confirm that the stock has now arrived.
Thank you for taking the time to contact Trustpilot and share your feedback.
I am sorry for the disappointment caused when you were unable to purchase the Karlsson Cuckoo House Clock during your recent visit to our Busy Bee Garden Centre.
The display clocks of this type are not available for sale. We appreciate that this can be frustrating, particularly when the item you are looking for is temporarily out of stock.
I can confirm that we have taken your details, along with those of other customers who are waiting for this item, and we will contact you as soon as new stock arrives. As explained at the time, there can sometimes be a delay. The supplier has advised of delays due to extreme weather conditions at the port of the Netherlands. As soon as we receive a further update, we will be in touch directly with you.
Thank you for your patience and understanding.
Kind regards,
Blue Diamond Customer Services Team
I ordered a patio set that cost…
I ordered a patio set that cost £1700.00 that arrived with a table top that was damaged.
I contacted them immediately and sent photos. 2 weeks later still no replacement and can’t tell me when it will be sent. Yet you can order the suite on their website for arrival in 5 days… will end up asking them to take it back and go elsewhere. It seems they just want your money…..
25 July 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon Veronica Robertson,
Thank you for bringing this to our attention via Trustpilot.
We are very sorry to hear about the issues you have experienced with your patio set and the delay in replacing the damaged table top.
Please could you contact our Head Office Customer Care team directly at customerservice@bluediamond.gg with your order details?
We would like the opportunity to investigate this matter fully and work towards a resolution as quickly as possible.
Kind regards,
Blue Diamond Garden Centres.
As ever it’s a fabulous place to visit…
As ever it’s a fabulous place to visit and spend time at.
2 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon Steve Bowen,
Wow!
Thank you so much for taking the time to leave us this fantastic review following your visit to our Blue Diamond Garden Centre.
We are delighted to receive a 5-star rating and your lovely comment.
We look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Lovely garden centre to visit
Lovely garden centre to visit. Not only lovely plants but a variety of other shops. Clothes, kitchen ware, gifts, footwear, toys and cards. Also has a lovely restaurant and all staff are friendly.
Great, large car park too.
3 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon Wendy,
Thank you so much for your 5-star review and for taking the time to share your kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Lovely friendly staff
Lovely friendly staff, fantastic food and service in the restaurant, definitely recommend.
2 August 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon LJ,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot about our lovely staff.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back to our restaurant again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
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