Fantastic advice and service from Blue Bay Travel. Big thank you especially to Kerry Jones. Absolutely superb. Great advice, with tips and suggestions regarding our cruise choice. Full marks and then... See more
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Blue Bay Travel are specialists in creating affordable luxury holidays. It all started with a vision of making Caribbean & Mexico holidays accessible for everyone, and this developed into areas like The Maldives, Mauritius & Thailand. Now, our team work tirelessly to deliver the absolute best deals on the market for travel worldwide. Because we believe that the best destinations shouldn't only be accessible to those with the longest purse strings. Whether you’re looking for a beach getaway or a city break, a cruise or a combination of all three, let us take care of your holiday plans
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Unit A4 Bellringer Road, ST4 8GB, Stoke-on-Trent, United Kingdom
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Lee who handled our booking listened to what we wanted and helped to put a package together for exactly what we asked for. Prior to this booking we were scammed by another company who had no Abta or Atol protection. We have used Blue bay before hense why we have returned to them. Reassurance given😀

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Izzy was so helpful and informative, this is our second trip with Bluebay travel

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iur holiday advisor Kelsey was brilliant with her 1st class information and detailed booking for our holiday to Kuredu Island Resort and spa holiday.

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Liz arranged such a fantastic family holiday for us at Senseana. We got back yesterday and honestly, the whole experience was perfect from start to finish.
The travel was completely stress‑free both ways, everything ran smoothly, and the hotel was exactly what we hoped for. Everyone in the group had a brilliant time.
We also really appreciated how quickly and thoroughly she answered every question and provided every detail we asked for. It made the planning for the group feel effortless and gave us so much confidence throughout.
Thank you again for all your help — it really made the holiday special for all of us. Will be on contact soon for our next holiday!

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Ellie went above expectation to make sure we had the holiday we wanted, keeping in contact to update on changes. Always a pleasure to book with Blue Bay.

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Leighton always goes the extra mile to get us the best deal

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Very patient answering every question i asked and repriced several times for me. Very helpful amd knowledgeble. So far so good 😁

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We spoke with Jacqueline, she was so polite, informative, helpful and patient with us. I cannot speak highly enough about her. She explained everything to us. She is a credit to the BB team and you should be very proud of her

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Perfect from start to finish and what a great price I've paid for my holiday.

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We have used Blue Bay Travel for the last three holidays, every time the team have been very helpful with the bookings.

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We booked our joliday to zanzibar n kay Harrison was very kind,honest and very supportive god bless her thanks

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Rebecca couldn’t help enough when we was looking for a holiday absolutely amazing.
Will definitely always book with her in the future thank you.

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We have been using Blue Bay Travel for many years now and Nicola hits the nail on the head every time . She is so knowledgable and really spends the time understanding exactly what you want . She has an outstanding knowledge of the Maldives and is really honest with her feedback on different islands. She tailors things precisely and puts up with my constant questions . She is immediate in her responses and although I constantly tell her off for being there 24/7, it’s also very reassuring . She takes all the stress out of planning a trip and makes it perfect . I wouldn’t use anyone else .

Reply from Blue Bay Travel
Helpful friendly service with price match offered.

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Travel consultant very helpful via email when providing quotes. Spoke with a different advisor on the phone when booking and he was also very friendly and helpful.
Booking process quick and easy over the phone.

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Despite all the difficulties and hurdles I had to overcome during the booking process, David remained incredibly patient, professional, and supportive throughout. His customer service was truly exemplary, and he made what could have been a very stressful experience feel smooth and manageable. It was his outstanding level of care and commitment that made this booking experience such a positive one. Thank you, David, for your exceptional service.

Reply from Blue Bay Travel
It was all so stress free Tania researched lots of different holidays for us to choose from. Great communication, great knowledge I booked my first ever holiday with Tania and now booked my second and will continue to book with her all the time

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