Bloomerang CRM Reviews 

236
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Bloomerang has potential, but too many core features feel half‑finished. We’re paying premium pricing yet still stuck with outdated forms and almost no guidance on how to fix basic issues. Support is... See more

Company replied

Rated 5 out of 5 stars

Managing recurring gifts for an animal rescue means keeping track of monthly pledges, one-off donations for vet bills, and everything in between — without losing anyone along the way. Our previous... See more

Company replied

Rated 4 out of 5 stars

As a donor database Bloomerang is easy to use. We were told Bloomerang could do memberships, however I had to create custom fields to be able to maintain my membership customers. As it does not have a... See more

Company replied

Rated 4 out of 5 stars

Bloomerang has been a great tool for so much of what we need for supporter management. While there are areas that lack the robust tracking provided for donors, such as volunteer and event management f... See more

Company replied

Company details

  1. Cloud Computing Service
  2. CRM Provider
  3. Software Company

Written by the company

Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before.


Contact info

3.9

Great

TrustScore 4 out of 5

236 reviews

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3.9

All reviews

(236)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the product

Love the product, very user friendly, great learning resources, customer service is outstanding!

6 April 2020
Unprompted review
Bloomerang CRM logo

Reply from Bloomerang CRM

Thank you Andrea!

Rated 5 out of 5 stars

Beautiful Platform, Excellent Customer Service

Beautiful platform, intuitive to use, easy to pull useful reports. AMAZING customer service experience. I'm just getting started, so am not the best person to review the full capabilities. Thank you!

1 April 2020
Unprompted review
Bloomerang CRM logo

Reply from Bloomerang CRM

Thank you Rina!

Rated 5 out of 5 stars

Nimble and easy to use

Nimble, intuitive and easy to use, love Bloomerang!

16 March 2020
Unprompted review
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Reply from Bloomerang CRM

Nimble, what a great word to describe Bloomerang! Thank you Celina. :)

Rated 5 out of 5 stars

Easy to use and incredible customer…

Easy to use and incredible customer service! It has been a joy to work in Bloomerang, especially compared to our old system. Bloomerang has made our team more efficient and effective. So grateful for the outstanding customer service and their willingness to adapt to make nonprofits work better.

10 March 2020
Unprompted review
Bloomerang CRM logo

Reply from Bloomerang CRM

Thank you Rosemary! We're nothing without our customers, thanks for making our jobs so easy!

Rated 5 out of 5 stars

Fantastic small nonprofit donor management solution

We have greatly enjoyed using Bloomerang since our migration to this solution almost two years ago. It is simplified yet smart. Effective and efficient. We also love the continued feature updates based on customer feedback. Fantastic donor management solution for our small nonprofit.

9 March 2020
Unprompted review
Bloomerang CRM logo

Reply from Bloomerang CRM

What kind words James! Thank you so much, we are happy to hear that Bloomerang is working for you and your team.

Rated 5 out of 5 stars

Great CRM and service!

We converted to Bloomerang more than 3 years ago and love it! It has the functionality and ease of using for our 10 person organization. The chat service is great--and they are always adding and updating the CRM.

6 March 2020
Unprompted review
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Reply from Bloomerang CRM

Thank you Michelle!

Rated 5 out of 5 stars

Would Highly Recommend!

We've loved the system from the the beginning, but we also love how they are always working to make bloomerang smarter and more user friendly!

17 February 2020
Unprompted review
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Reply from Bloomerang CRM

Thank you Adam! We love feedback, that's how we grow.

Rated 5 out of 5 stars

It is a good software to keep track of…

It is a good software to keep track of the donations we have been receiving throughout the years. User-friendly and well-organized format for storing information.

11 February 2020
Unprompted review
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Reply from Bloomerang CRM

We think so too Winnie!Thank you for the kind words.

Rated 5 out of 5 stars

I love Bloomerang's customer service

I love Bloomerang's customer service! From the chat assistance to the free webinars to the constant changes and updates based on customer feedback, Bloomerang is fantastic!

10 February 2020
Unprompted review
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Reply from Bloomerang CRM

Thank you Malarie! We do our best to keep our content current so our customers have the most accurate resources at the tip of their fingers. :)

Rated 5 out of 5 stars

Good all around donor software with a…

Good all around donor software with a strong development roadmap (and transparency about their development efforts).

10 February 2020
Unprompted review
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Reply from Bloomerang CRM

Thank you Cheryl! I will be sure to share your kind words with our Product teams.

Rated 4 out of 5 stars

Great current software and still growing potential

Bloomerang has been a great tool for so much of what we need for supporter management. While there are areas that lack the robust tracking provided for donors, such as volunteer and event management features, they are constantly working on upgrades and building in new value and tools with their system. Would highly recommend.

9 February 2020
Unprompted review
Bloomerang CRM logo

Reply from Bloomerang CRM

Thank you for the honest feedback!

Rated 5 out of 5 stars

Bloom is Great

One year into using Bloomerang and I am pleased with the comprehensive database management of our nonprofit data.

4 February 2020
Unprompted review
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Reply from Bloomerang CRM

Happy one year anniversary! Thank you for the kind words. :)

Rated 5 out of 5 stars

Easy to work in

Easy to work in. Problems are solved quickly with the online chat. Very impressed.

4 February 2020
Unprompted review
Bloomerang CRM logo

Reply from Bloomerang CRM

Thank you Prissy! Our Support team is pretty fabulous. :

Rated 5 out of 5 stars

We are a small school and are happy…

We are a small school and are happy with the results of Bloomerang. Sometimes we wish the email template was a bit more friendly and also the letter templates. Otherwise it has been good for us.
Filtering is cumbersome, but good for our purposes now.

3 February 2020
Unprompted review
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Reply from Bloomerang CRM

Have you checked out the updated email editor feature Terri? It has been completely revamped! Sign up for the next Academy Class to learn all the tips and tricks. Remember you can always lean on Support for your filtering questions. :)

Rated 4 out of 5 stars

I thing this is a great CRM

I thing this is a great CRM, however there are a few improvements that would be very helpful, like: fund accounting capabilities, greater detail in connection with quickbooks.

I do love the feature of being connected to NCOA service where we get updated address constantly....love that.

3 February 2020
Unprompted review
Bloomerang CRM logo

Reply from Bloomerang CRM

Thank you Ann! Please make sure to submit a suggestion via the features portal within Bloomerang, we LOVE feedback.

Rated 4 out of 5 stars

I truly love this database

I truly love this database. The only reason why I gave 4 stars instead of 5 is because I would really like to see the MailChimp integration materialize as well as have the option of different access/viewing levels for development staff. I run a library foundation and would like to find a way to bring the connected friends groups under my wings so that they can each see and manipulate their donor records but not necessarily the ones of other groups.

3 February 2020
Unprompted review
Bloomerang CRM logo

Reply from Bloomerang CRM

Thank you Julia for the insightful feedback. The MailChimp integration is in the works, soon, we promise!

Rated 5 out of 5 stars

I like it a lot

Great platform, helpful chat features, and more. Could use some modifications to basic things, but great overall and always improving.

> It would be cool to have a way to change large groups of a type or transaction or grouping. Say we wanted to fix a mistake made on a certain campaign category or donor group, it would be nice to change several at once rather than individually modifying each account or instance. :)

3 February 2020
Unprompted review
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Reply from Bloomerang CRM

What modifications to basic features would you like to see Travis? Thank you!

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