Bloom & Wild UK Reviews 

74,320
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 9,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the flowers, noting they often arrive in bud and bloom beautifully, lasting for weeks. Many appreciate the reliable delivery service, with items frequently arriving on time, sometimes even earlier than expected, and the convenience of letterbox delivery. People also highlight the easy ordering process and excellent customer service, which readily resolves issues. However, some customers also noted issues with product quality upon arrival, describing flowers that looked wilted or did not match website pictures. Additionally, a few other people also felt that delivery was not always reliable, with some orders arriving late or not at all, despite specific delivery dates being requested.

What people talk about most

Product

Customers had positive experiences with product, often praising the beauty, longevity, and freshness of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the reliability and punctuality... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the freshness,... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and quick, with many... See more

Service

Users describe positive interactions with service, highlighting it as excellent, courteous, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bl... See more

Rated 5 out of 5 stars

I have been gifted flowers from this company which lasted much longer than others from different providers. The flowers come into their own after about two days in a vase, opening up and displaying t... See more

Rated 5 out of 5 stars

Bloom and wild are a rarity. I made a mistake with my order and they corrected it for me and went beyond what I could of expected.. Their customer service is exceptional, they replied quickly and sent... See more

Rated 5 out of 5 stars

I have been using Bloom & Wild for a while now not only for friends and family, but also for work related acknowledgements. Always good quality flowers and amazing value for money. They last for age... See more


Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Florist
  5. Flower Market
  6. Gift Shop

Written by the company

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Bloom & Wild Flowers

Written by the company

Free next-day delivery
Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
From bud to bloom
So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.

Happiness Guaranteed

We're here to help

We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74K reviews

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4.6

All reviews

(74,320)

9,444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not good quality

This is the second time I have used this company. Unfortunatly I will not be using them again. The flowers that i ordered both times were not the quality I expected. The flowers arrived wilted and some were brown and some dead. Thai was a big disappointment to my mother who had just come out of hospital.

31 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Simon,

Thank you for taking the time to leave your review.

I am so sorry to hear that two of your orders with us arrived wilted and browned. This is for sure not the experience we want to give our customers, especially not when the flowers were meant to offer your mother some suppport.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5263167 order ID, and the delivery postcode, this will help us locate the order in our system.

If you have the opportunity to include any photos of the bouquet, it would be really helpful if you could add this to your email.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

I have used bloom and wild a number of…

I have used bloom and wild a number of times and have no hesitation in recommending them highly. The ordering is easy , they are always on time and the flowers always last for ages . They are a godsend I trust them completely and I wouldn t use anyone else 🍒

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Bloom & Wild are awesome !

Bloom & Wild are awesome - their emails always arrive at a key moment and almost remind me to send flowers or a gift. Prices are reasonable and the flowers are always beautiful !

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Impressed first time user.

This was the first time I had used the letterbox flowers option and I was very pleased with the choices offered. Both orders were delivered promptly and the recipients were delighted! Thank you .

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Bloom&Wild

I have been using B&W for many years & always very satisfied with the choice of beautiful flowers & gifts they offer, delivery service always on time, I would recommend Bloom&Wild.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I cannot rate this company highly…

I cannot rate this company highly enough. Beautiful flowers delivered to your door, which then bloom to full glory in front of you over a few days.
And - even better - they have a brilliant customer service ethos so that, when things are not to the highest standard, they listen and resolve the issues.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Bloom & Wild has become my No.1 choice

I have used Bloom & Wild on a few occasions and they are now my first choice for premium quality floral delivery. The concept of letterbox flowers is excellent, especially as they are delivered on time and in top condition. The flowers themselves are as described and last for over a week, which is excellent. Overall I’ve been impressed with Bloom & Wild and intend to use again in the future.

6 August 2026
Unprompted review

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