Bloom & Wild UK Reviews 

74,292
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 9,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the flowers, noting they often arrive in bud and bloom beautifully, lasting for weeks. Many appreciate the reliable delivery service, with items frequently arriving on time, sometimes even earlier than expected, and the convenience of letterbox delivery. People also highlight the easy ordering process and excellent customer service, which readily resolves issues. However, some customers also noted issues with product quality upon arrival, describing flowers that looked wilted or did not match website pictures. Additionally, a few other people also felt that delivery was not always reliable, with some orders arriving late or not at all, despite specific delivery dates being requested.

What people talk about most

Product

Customers had positive experiences with product, often praising the beauty, longevity, and freshness of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the reliability and punctuality... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the freshness,... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and quick, with many... See more

Service

Users describe positive interactions with service, highlighting it as excellent, courteous, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bl... See more

Rated 5 out of 5 stars

I have been gifted flowers from this company which lasted much longer than others from different providers. The flowers come into their own after about two days in a vase, opening up and displaying t... See more

Rated 5 out of 5 stars

Bloom and wild are a rarity. I made a mistake with my order and they corrected it for me and went beyond what I could of expected.. Their customer service is exceptional, they replied quickly and sent... See more

Rated 5 out of 5 stars

I have been using Bloom & Wild for a while now not only for friends and family, but also for work related acknowledgements. Always good quality flowers and amazing value for money. They last for age... See more


Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Florist
  5. Flower Market
  6. Gift Shop

Written by the company

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Bloom & Wild Flowers

Written by the company

Free next-day delivery
Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
From bud to bloom
So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.

Happiness Guaranteed

We're here to help

We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74K reviews

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4.6

All reviews

(74,292)

9,444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Jade bouquet - Perfect!

I received The Jade in a parcel box from my daughter (Jade!) and was over the moon to find each exquisite flower laid perfectly. You can see they take good care when packing their flowers. I can honestly say it is the best bunch of flowers I have ever received. So much so I'm going to treat myself to another bunch when they're gone. The scent is just as beautiful as the flowers and lasts a long time. They came with two sachets of food so i've fed them again when changing their water and they are still blooming!
Top quality flowers that I haven't been able to find anywhere else.
Delivery was prompt too, my daughter told me what time to expect a parcel and sure enough they arrived on time.
I highly recommend Bloom & Wild and will be ordering from them again and again.

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Ordered the letterbox flowers as a gift for my friend who was recovering after an operation. The flowers arrived with the water all spilt out into the box and the flowers were already starting to wilt… the flowers didn’t even last a week before having to be binned as the were all brown and wilted. I also paid extra for one of their cookies which was rock hard and inedible! Wouldn’t order from here again.. very disappointing especially considering the price.

18 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi,
Thank you for taking the time to share your feedback, and we're so sorry to hear about your experience.
We're disappointed to hear that the flowers arrived with the water spilled into the box and were already beginning to wilt. We know these were sent as a thoughtful gift to support your friend during their recovery, so it's especially upsetting that they didn't arrive in the condition you expected. We're also very sorry to hear that the flowers didn't last as they should.
We're equally concerned to hear that the cookie you added was rock hard and inedible. That's certainly not the quality we aim to deliver, and we completely understand how disappointing this must have been, especially after paying extra for it.
This isn't the standard we hold ourselves to, and we'd really appreciate the opportunity to make this right. Please could you send us your order number or the email address used to place the order? If you have any photos of the flowers and the cookie, we'd be grateful if you could share those too, as they'll help us investigate with our quality team.
We sincerely apologise for letting you and your friend down, and we hope we'll have the chance to restore your confidence in Bloom & Wild.
Kind regards.
(verzonden via e-mail)

Rated 1 out of 5 stars

Disappointed

I tried several times to order on line but wouldn't connect to "pay now"
Messaged my problem and the response to call a number which I did...said they couldn't connect me to secure payment line and would call back within 10 minutes....no call back,I call again and was told I would be connected to secure payment just left listening to dire music...... something is amiss !

27 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi,
Thank you so much for getting in touch, and we're so sorry to hear about the experience you've had.
We completely understand how frustrating it must have been to repeatedly try to place your order, only to run into issues with the payment page, and then not receive the callback you were promised. That's certainly not the experience we want any of our customers to have, and we sincerely apologise for the inconvenience.
It does sound like something hasn't worked as it should, and we'd really like to get this sorted for you. If you're still looking to place your order, please reply with your full name, the email address linked to your Bloom & Wild account, and, if possible, the items you were trying to order. We'll investigate what happened and help you complete your purchase as quickly as we can.
Thank you for bringing this to our attention and for your patience. We look forward to getting this resolved for you.
Warm regards.
(verzonden via e-mail)

Rated 1 out of 5 stars

Awful service, last minute delivery change date!! Ruined Birthday present

After committing to a delivery next day, late in the day they emailed to say they could only deliver the day after. Better they had not accepted the order in the first place as it is now too late to find another company to deliver in time.

Poor. Will not try to use again.

27 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi,
Thank you for taking the time to share your feedback, and we're very sorry for the disappointment and frustration this caused.
We completely understand how upsetting it is to place an order with the expectation of next-day delivery, only to be informed later that we couldn't meet that promise. We appreciate that by the time you received our email, it was too late to make alternative arrangements, especially if your gift was needed for a specific occasion.
This isn't the level of service we aim to provide, and we're sincerely sorry that we let you down. While we do our best to fulfil every delivery as promised, there are unfortunately rare occasions where unexpected issues mean we're unable to do so. We know that doesn't make your experience any less frustrating.
If you're happy to, please send us your order number or the email address used to place the order. We'd like to look into what happened with your delivery and see what we can do to put things right.
Thank you again for your honest feedback, and we're truly sorry that your experience has left you feeling this way.
Kind regards.
(verzonden via e-mail)

Rated 1 out of 5 stars

Appalling flowers

Appalling flowers, dreadful, flat and dead. And can't even complain as have to wait for Lazurus to rise from the dead! Bloom & Wild UK? Angry & Raging more like

27 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi,
Thank you for taking the time to share your feedback, and we're so sorry to hear how disappointed you are with your flowers.
We completely understand your frustration, especially as they arrived looking flat and wilted. That's not the experience we want for any of our customers, and we're very sorry that we've let you down.
We'd really like the opportunity to look into this and make things right. Please send us your order number or the email address used to place your order, along with a photo of the flowers if you're able to. Even if they've already been discarded, we'll do our best to help based on the information you can provide.
We sincerely apologise for the disappointment, and we hope you'll give us the chance to put this right.
Kind regards.
(verzonden via e-mail)

Rated 1 out of 5 stars

Ordered an offer for myself to cheer…

Ordered an offer for myself to cheer myself up called The Faye. Didn’t arrive on time and when did arrive 3 days later they was dead

24 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Gavyn,

Thank you for taking the time to leave your review.

I am truly sorry to hear about your disappointment with the blooms delivered, especially considering this was intended to brighten your day. 

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5247663, order ID, and the delivery postcode, this will help us locate the order in our system.

If you have the opportunity to include any photos of the flowers, it would be really helpful if you could add this to your email.

We absolutely want to help so hope to hear from you soon.


Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Lovely flowers

Lovely flowers. Much appreciated. Speedy delivery. Fun to watch the flowers bloom. Much enjoyed.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Superb service and flowers

I have ordered both flowers and plants from Bloom & Wild for some years, and can highly recommend them. The prices are very good, the quality of the plants and flowers is superb, delivery is excellent, and everyone who has received them has been delighted...what more can I say!
Thank you!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bouquets

I've been the lucky recipient of two bouquets from this company and I've just sent one based on my own experience.
These bouquets are exceptional and great value for money. If the treatment plans are followed, which are included, they will last for weeks. Don't be disheartened when the box pops through your door and you open it up to reveal buds that you may think look a bit worse for wear. Within hours - they open up and within days - they look amazing. Delivery times are brilliant too. You will not be disappointed. 100% recommend

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered Cheese scones gift set for…

Ordered Cheese scones gift set for two.Theyl couldn't deliver on the date ,which they let me know also credit my account with £10;Which was so good of them the cheese scones came the next day which was good and wasn't for special occasion just treat for my belated birthday . The home baked cheese scones which we warm smelled and tasted delicious also came with homemade cheese twist straws also two mini jars of onion relishes
Plus two breakfast tea bags have a cuppa with the delicious cheese scones etc. Came packed in a beautiful gift box .Excellent service highly recommend ordering this gift from Bloom and Wild .

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible service

Absolutely horrible service - shockingly so.
Flowers arrived already wilting, leaves crumbling and several flower types missing. The bouquet looked nothing like the website picture. The online app chat did not work for attaching photos. I emailed and was told that they were expect to wilt after 7 days and was given a refund in goodwill. After a rather upset phone call, they claimed that they would give a full refund though I have not heard back from them yet.

15 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Camden,

Thank you for taking the time to leave your review.

I am so sorry to hear that your flowers arrived in such a bad shape and that you have not received a proper resolution.

So we can take a further look into this and help put things right, please can you pop us an email to hello@bloomandwild.com? If you could please include reference number 5246979, order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Bloom and Wild is the best

Bloom and Wild is always a reliable and innovative service designed to put a smile on the receivers face. Their flowers are beautiful, good value and they are always striving to enhance their range. Highly recommended!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

beautiful flowers

We sent our sister-in-law some flowers to thank her for having us to stay. She was delighted with the flowers and said they are very lovely.
We had had experience of Bloom and Wild in the past and so we were confident that the flowers would arrive as ordered, and that they would not disappoint!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Hi Bloom & Wild

Hi Bloom & Wild
Thank You so much it was for a Friend who is currently having cancer treatment it was a real pick me up for Her Thank You lots of Love Jill xx

26 July 2026
Unprompted review

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