I opened an account here, but never deposited. Now they continue to spam me with emails about their bankruptcy proceedings, and makes me wonder if they included my name in the court filing for the peo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
THIS BUSINESS SUCKS IVE BEEN WAITING 5 BUSINESS DAYS AND STILL CANT WITHDRAW AND THE MARKETS ARE BULLISH. READ FINEPRINT BEFORE MAKING AN ACCOUNT WITH THESE PEOPLE Literally I don't know why I chose... See more
Company replied
BlockFi uses arcane nuances in their agreements to rip off customers. I've discovered the BlockFi charge card is all of a sudden, not a BlockFi product. That is, BlockFi can freeze my crypto balance... See more
I want to like Blockfi more than I do but there are a number of limitations/issues that cause concern. - while Blockfi says it does not charge trading fees, EVERY purchase I have made for BTC & ET... See more
Company replied
Company details
Written by the company
Earn interest. Buy Bitcoin. Borrow USD. Grow wealth. Do more with your crypto.
Contact info
201 Montgomery St Suite 263, 10007, Jersey City, United States
- 6467799688
- support@blockfi.com
- www.blockfi.com
You should know
1.5
Bad
212 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I want to like Blockfi more than I do…
I want to like Blockfi more than I do but there are a number of limitations/issues that cause concern.
- while Blockfi says it does not charge trading fees, EVERY purchase I have made for BTC & ETH have gone through above the spot price. Is Blockfi charging a premium?
- there is no charting feature or ability to place a limit order at a set price.
- while earning interest in BTC is a nice feature, does it offset the risk of not holding my own coins?
- I have sent one or two questions to Blockfi via chat that have not received a reply.
18 March 2021
Reply from BlockFi
Hey Brian! We're always working to improve so really appreciate you taking the time to share your feedback — I'll be sure to pass it along to the team. The prices BlockFi offers to our clients for buying and selling digital assets may vary, on average, + / - 1% relative to an asset's spot index price. You can learn more here: https://help.blockfi.com/hc/en-us/articles/360051126151-How-is-the-trade-price-set-.
IF IS POSSIBLE TO HAVE MORE LANGUAGES…
IF IS POSSIBLE TO HAVE MORE LANGUAGES OTHER ENGLISH...
26 February 2021
Reply from BlockFi
We hear you, Marco. It's on our radar and something we're hoping to offer in the future.
So far so good
So far so good. I moved all my funds from Coinbase to this platform. Thanks guys!
26 February 2021
An amazingly clean website with great…
An amazingly clean website with great security and of course high interest.
26 February 2021
So far outstanding services.
25 February 2021
It's nice to have a phone number to…
It's nice to have a phone number to call in and actually speak with a human being. I've always had any question answered or issue resolved right away.
25 February 2021
The BlockFi experience has been an excellent one!
The BlockFi experience has been an excellent one. Very simple to get online and to wire assets into my account. Trading has been instantaneous and the iPhone app has also been very simple to use.
One question I have is how to make sure my interest is in BTC - I believe it is. Also, should I use cold storage as well?
25 February 2021
Good but could be better.
Good but could be better.
The app is annoying due to constantly logging in again without easy Touch ID function. The interest is great though.
25 February 2021
Five star experience so far
Five star experience so far. I chose BlockFi over competitors because of their reputation and partnerships in the crypto space. The simplicity of the interest accounts and the ability to purchase all in one place make BlockFi great. I see BlockFi being part of my long-term investment plan. I would love to see more features in the future. Basic things like cost basis, % return would give a greater sense of how you're doing in the market.
25 February 2021
We are extremely happy with BlockFi
We are extremely happy with BlockFi. Hope we have many happy years ahead.
25 February 2021
Excellent service
Excellent service, reliable and serious assistance. The only flaw is that everything is not very dynamic, and withdrawals never take place on the day of the request.
25 February 2021
Great platform
25 February 2021
Great app, streamlined loan process
Extremely easy process to take out a loan. Easy to use mobile app.
25 February 2021
questions were answered succinctly
questions were answered succinctly, i wish we were able to talk on the phone, please think about offering this service.
25 February 2021
Just wanted to thank Blockfi for the…
Just wanted to thank Blockfi for the great service to customers!
25 February 2021
Wish there was more features and news…
Wish there was more features and news about BlockFi when I’m logged in.
25 February 2021
I love this platform but the fees are…
I love this platform but the fees are too high.
25 February 2021
Very good customer service
25 February 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.