BLK BOX Reviews 

2,438
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

BLK BOX Galvanised Steel Pull Up Bar is brilliant for all kinds of pulling exercises, especially Chin Ups, Front Pull Overs and Bar Muscle Ups - highly recommend it!

Rated 5 out of 5 stars

Excellent. I was wary going in (I've been burnt before). The price was almost too good to be true. But my hat is off to them! They delivered on time and a simply beautiful bell - I am very imp... See more

Company replied

Rated 1 out of 5 stars

I've ordered a concept 2 skierg , at the start of the order site says that if it costs more than 800 euro its shipping free. I continued the order, tried to pay with Klarna which didn't work and just... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased several BLK box products 2.5kg - 30 kg dumb bells and rack - bench and ply box - all products were delivered on time and in good condition - packaging was particularly good... See more

Company replied

Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler

Written by the company

BLK BOX are one of the Europe’s leading manufacturers of Fitness Equipment who specialise in the facility design and fit-out of world class training facilities. BLK BOX also offers a range of fitness products to accommodate home gym workouts with the ability to ship products directly to your door globally.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,438)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Overall quality very good

Overall quality very good, but assembling we have to fix a couple of cross threaded bolt holes and replace a missing screw with one of our own.

21 August 2023
BLK BOX logo

Reply from BLK BOX

Hi Mike,

We are very to sorry to hear about your experience assembling your product.

We expect the best quality of our products and ease of assembly.

If you haven't already if you can send some images and/or details of what you experienced and the order reference number we can look into this and make sure this is passed to the relevant teams to improve our service.

https://www.blkboxfitness.com/pages/contact

Thanks

BLK BOX Team

Rated 1 out of 5 stars

Would not recommend to a friend, maybe an enemy.

Bad experience with the pallet courier

Faulty products

Even worse experience with the courier delivering the replacements

Replacement damaged

Very poor customer service

Average product

Not at all what was expected based on the company's marketing.

31 July 2023
BLK BOX logo

Reply from BLK BOX

Hi Jason, We are really sorry you to hear about the poor experience you have had.

We have taken your feedback and raised this with our couriers to ensure the service they are providing is to the high standards we expect.

Rated 1 out of 5 stars

Disappointed as components missing from…

Disappointed as components missing from package. So far waited a week for replacements to arrive

13 August 2023
BLK BOX logo

Reply from BLK BOX

Hi Dolores,

We are very sorry you have had a poor experience with your order.

All feedback is important to us and this will be passed to the relevant teams to ensure we are improving and meeting the high standards of service expected at BLK BOX.

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