BlindsbyPost Reviews 

13,613
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the wide range of products makes finding the right style very easy. Furthermore, people truly love the top-tier quality of the blinds and replacement slats, noting they are well-packaged, arrive quickly, and fit their windows perfectly. However, some people mentioned that orders occasionally arrived with incorrect sizing, unexpected wrong measurements, or missing items that required follow-up. Others also noted occasional problems with delivery delays, lost shipments handled by external couriers, or damaged components encountered during transit.

What people talk about most

Product

Consumers find product to be positive, highlighting fast delivery and secure packaging. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders often arrive... See more

Order

Customers report overall satisfaction and positive experiences with the online order process, highlighting... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued. Really pleased the floor to ceiling patio door ver... See more

Company replied

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(13,613)

2,385 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend

Order was sent incorrect, this was quickly rectified. Abigail was amazing correspondence via email. Blinds are replacing old ones in the house. New blinds are blackout and are very thick and look amazing would definitely recommend

3 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your review.

We’re so pleased to hear that our customer support team were able to help and that you are pleased with your blinds.

Rated 5 out of 5 stars

Blind slats that I ordered were of far…

Blind slats that I ordered were of far better quality than I thought they would be for the price, arrived quickly and well packaged. Will be using them again for sure.

27 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! Fantastic! 🌟

Rated 1 out of 5 stars

I ordered a double blind from this…

I ordered a double blind from this company and paid for next day dispatch costing £18, I assumed it would be fast delivery for that cost but no 4 days later and still nothing. I have another 8 blinds to order for my house but certainly won't be using blindsbypost again. Be warned £18 is not worth paying.
Finally got a delivery date with a ridiculous delivery time of 8am to 6pm. Took the day off to be there when it arrived, it didn't arrive. AVOID THIS COMPANY AT ALL COSTS.

10 August 2026
Unprompted review
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Reply from BlindsbyPost

We have requested further information from you via Trustpilot. Once we receive this, we can take a further look at your feedback.

Rated 5 out of 5 stars

Used Blinds By Post when furnishing my…

Used Blinds By Post when furnishing my rental properties, their products are excellent top quality and cheaper than other outlets. Great service also with orders being received within a couple of days.

7 August 2026
Unprompted review
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Reply from BlindsbyPost

Thanks for your 5 star review! Amazing! 🌟

Rated 5 out of 5 stars

Roman Blind

So pleased with my blind, easy to fit and it looks amazing! Thank you 😊

31 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! Great to hear! 🙌

Rated 5 out of 5 stars

I needed help ordering replacement…

I needed help ordering replacement slats. I phoned first and they sent me links to order online. Perfect. Such good thick quality. They are now up & look amazing

23 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! Amazing! 🌟

Rated 4 out of 5 stars

Customer service great I had mismeaured…

Customer service great I had mismeaured a blind I purchased BlindsbyPost were quick to get onto the case and sent me a replacement once the incorrect one returned to them covered by insurance they offer only criticism not to have received a return address label - very pleased with blinds overall and good quality for the price - well done BlindsbyPost

8 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your 4 star review ☺️

Rated 5 out of 5 stars

Brought blinds for all windows and…

Brought blinds for all windows and arrived quicker than expected and well packaged. Easy to assemble and look great. Will use again.

20 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! We appreciate it! ⭐

Rated 5 out of 5 stars

Good products and service

Blinds by Post offer both new and replacement blinds in a great colour and pattern ranges for a good price. Order turnaround is pretty quick.

If there is a problem the customer service staff respond quickly and without fuss. Great service.

13 July 2026
Unprompted review
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Reply from BlindsbyPost

Thanks for your 5 star review! Thanks so much! 🙌⭐

Rated 5 out of 5 stars

Excellent service well done

Excellent service well done, from ordering samples to receiving my replacement slats brilliant.

8 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! Much appreciated! 😊

Rated 5 out of 5 stars

It was very easy to order especially…

It was very easy to order especially when I wanted 2 new blinds with tracks and a 3rd blind wirh just slats to match the others. Delivery was quick and all items were very well packaged.

24 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! You’re a star! ⭐

Rated 5 out of 5 stars

Superb blind

Superb blind. Easy to fit and looks very stylish in our living room

31 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! We’re so grateful! 🙏

Rated 5 out of 5 stars

Good quality and delivery

Easy peasy to order and the blinds were a really nice quality. Will use again when necessary

14 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! Glad you’re happy! 😊

Rated 5 out of 5 stars

Easy to order and quick response and…

Easy to order and quick response and delivery. Quality of items ordered easily as good, if not better, than others on the market. Will be using this company again.

31 July 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! Means a lot! 💙

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