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Blinds2Go Reviews 

238,396
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 21,063 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, the smooth and simple ordering process, and the wide selection of available products. People frequently mention that the items are very easy to install, look fantastic on windows, and effectively help keep rooms comfortably cool during hot weather. Some reviewers were not happy with receiving damaged items, scratched aluminum slats, or missing installation parts upon initial delivery. Others noted that certain blind mechanisms failed to function properly or experienced frustrating communication delays when waiting for correct replacement parts to arrive.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality and a great variety of... See more

Quality

Consumers find quality to be positive, frequently praising the excellent materials, perfect fit, and... See more

Order

Customers consistently note positive experiences with order processes that are described as easy,... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the speedy and efficient... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient support and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased the max blackout stick on blinds in the Olive colour. I was a bit sceptical on whether or not the frame would stay stuck to the patio door glass in the 30° heat we've had this summe... See more

Company replied

Rated 5 out of 5 stars

After my calling initially being answered by a robot l was then directed to a member of the customer service team called Vidhya. Vidhya was able to assist me with my problem of the blind l’d ordered n... See more

Company replied

Rated 5 out of 5 stars

I have purchased blinds over several years for my home and the service, quality and value is outstanding from picking free samples to final product. They look good as new after years and work perfect... See more

Company replied

Rated 5 out of 5 stars

Have used this company several times. Never disappointed.great selection of blinds, and very easy to use ordering process. The blinds are quality. Was a little unsure of a fuction with the blind, ho... See more

Company replied


Company details

About Blinds2Go

Written by the company

Made To Measure, Made Simple

With over 23 years of exceptional service, Blinds 2go is the nation’s leading online made to measure Blinds & Curtains specialist.

We’ve covered over 14 million windows and are proud to help our customers in finding the perfect Blinds or Curtains for their home. From our friendly customer service team and our speedy sample delivery service to our high-quality products and reputation for unprecedented value, our mission of made to measure, made simple is present in everything we do.

Explore our beautiful Roman Blinds, Roller Blinds & Curtains, timelessly elegant Wooden Blinds & Shutters, an extensive House of Brands, and our innovative No Drill & Electric Blind solutions, not forgetting our exquisite Cushions range too.

We’re here to help you create the home of your dreams, for less.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238K reviews

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4.6

All reviews

(238,396)

20,673 reviews in the last 12 months

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Rated 5 out of 5 stars

Sorting out a double order

I tried the robot but he wasn’t very helpful! However he did put me through to a real person, Jeffy Frank, who was very helpful, sorted out my order and organised a refund. He was most helpful, polite and cheerful.

22 August 2026
Unprompted review
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Reply from Blinds2Go

Hi Judith,

We're so pleased to hear that our team member was able to assist you efficiently with your order and organize a refund. We appreciate your kind words about the helpful, polite, and cheerful service received!

Blinds2Go

Rated 5 out of 5 stars

Easy to use website and excellent…

Easy to use website and excellent customer service when I phoned.

22 August 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Hi Ash,

We're so pleased to hear that you found our website easy to use and that you experienced excellent customer service when you phoned. Thank you for your wonderful feedback!

Blinds2Go

Rated 5 out of 5 stars

I had been trying to order some samples…

I had been trying to order some samples for blinds but the system was experiencing a glitch and not allowing the order request so i sent a message via the support hub and i had a reply from Ashwini who has been so helpful. Ashwini ordered my samples and had them delivered and offered any other support if needed. We have also requested a secondary order of samples via Ashwini who has again put the order through for me.
Ashwini was very helpful and suppirtive.

22 August 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Hi Joanne,

We're so pleased to hear that our team was able to assist you with your sample order and overcome the system glitch. It's wonderful to know you found the support helpful and efficient.

Blinds2Go

Rated 5 out of 5 stars

Excellent customer service and communication

Thank you so much Paige for all of your support with our order, going above and beyond to send us alternative samples in the post when the stock had run out of our original fabric choice for curtains and for really timely communication.

22 August 2026
Unprompted review
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Reply from Blinds2Go

Hi Katherine,

We're so pleased to hear about your excellent experience! It's wonderful that our team went above and beyond to send alternative samples and provided such timely communication. We're glad we could assist you with your order.

Blinds2Go

Rated 5 out of 5 stars

Great blinds and service

Great blinds, a good price and a perfect fit

7 August 2026
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Reply from Blinds2Go

Hi David,

We're so pleased you found our blinds to be great, a good price, and a perfect fit! Thank you for your wonderful feedback.

Blinds2Go

Rated 5 out of 5 stars

Wonderful

Wonderful, helpful and courteous assistant. So easy to deal with and sorted out a problem I had with ordering my samples

21 August 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Hi Mandy,

We're so pleased to hear that our assistant was wonderful, helpful, and courteous. It's great that they made the process easy and sorted out the problem you had with ordering your samples!

Blinds2Go

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Blinds arrived poor quality. Ordered 504mm width but these measured 409mm width at a cost of £183.25. Contacted company and requested the correct size as per my order. Over 1/2hr with a very unresponsive representative only to be told that the correct size blinds would cost us another £108! Even though it was their manufacturing error! We are starting a claim under section 75 of the consumer act and will seek a full refund. BAD EXPERIENCE

22 August 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

graham,

We are truly sorry to hear about your extremely disappointing experience with the blinds, particularly the incorrect width and the subsequent difficulty in resolving the issue with our representative. We understand your frustration regarding the proposed additional cost for a manufacturing error. We are reviewing your feedback to improve our product quality and customer service.

Blinds2Go

Rated 5 out of 5 stars

Exactly what we wanted

Exactly what we wanted. Made to the exact size. Simple to order. Top quality.

21 August 2026
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Reply from Blinds2Go

Hi David,

We're so pleased to hear that your order was exactly what you wanted, made to the precise size, and that you found the ordering process simple. Thank you for your feedback on the top quality!

Blinds2Go

Rated 5 out of 5 stars

3 blinds 50mm white/white

We ordered 3 blinds. Delivered next day and all fitted perfectly. Installation was easy and will order again if needed.

21 August 2026
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Reply from Blinds2Go

Hi Colin,

We're so pleased to hear that your blinds were delivered quickly and fitted perfectly! It's wonderful that the installation was easy for you.

Blinds2Go

Rated 5 out of 5 stars

Always a really nice experience

Always a really nice experience, ordering is easy and if you’re not sure of the colour or material you can order a sample.
Quality is good fitting is easy, and simple, delivery is in good time, remembering your order is personally made to measure.
The price is always great.
Would definitely recommend the company to anyone.

21 August 2026
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Reply from Blinds2Go

Hi Annette,

We're so pleased you always have a nice experience with us and find ordering easy, especially with the option to order samples. It's wonderful to hear the quality is good, fitting is simple, and delivery is timely, especially since each order is custom-made. We truly appreciate your recommendation!

Blinds2Go

Rated 5 out of 5 stars
Blinds2Go logo

Reply from Blinds2Go

Hi,

We're absolutely delighted to hear that your blinds arrived on time and that you are pleased with their quality! We truly appreciate your positive feedback.

Blinds2Go

Rated 5 out of 5 stars

Brilliant fit

Brilliant fit, great product

21 August 2026
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Reply from Blinds2Go

Hi Dave,

We appreciate your positive feedback. We are so happy to hear that you found our product to be a brilliant fit and a great product. Thank you for your kind words.

Blinds2Go

Rated 5 out of 5 stars
Blinds2Go logo

Reply from Blinds2Go

Hi Paul,

We're absolutely delighted to hear that you found the quality of our blinds to be first class! We truly appreciate your positive feedback.

Blinds2Go

Rated 5 out of 5 stars

Max blackout stick on blinds

Recently purchased the max blackout stick on blinds in the Olive colour. I was a bit sceptical on whether or not the frame would stay stuck to the patio door glass in the 30° heat we've had this summer. Well, my uncertainty was put to rest, they haven't budged, absolutely brilliant!, I've even ordered some more for our other windows. I can highly recommend purchasing this quality product.

8 August 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Hi Tony,

We're so pleased to hear that your max blackout stick-on blinds have exceeded your expectations, especially with the summer heat! It's wonderful that they've stayed perfectly in place, and we appreciate your high recommendation and repeat order.

Blinds2Go

Rated 4 out of 5 stars

Blind fell down but has been resolved

The ordering and time to get to me were good. The product is good. I bought the Perfect Fit stick on Venetian blinds for the bathroom. I did exactly what was asked of me and cleaned where the sticky tape was needed. One stayed up for 24 hours the other for a week. I had to buy Gorilla double sided tape and “fingers crossed” this has worked.

21 August 2026
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Reply from Blinds2Go

Hi Diana,

We're glad to hear that the ordering process and delivery time were good, and that you're happy with the product itself. We appreciate your feedback regarding the adhesive not holding as expected and are pleased to hear your solution has worked.

Blinds2Go

Rated 5 out of 5 stars

Good blacl out coverage

Easy measuring instructions, swift delivery, easy to fit. Looks very neat. Good black out provision.

21 August 2026
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Reply from Blinds2Go

Hi,

We're delighted to hear that you found the measuring instructions easy and that your delivery was swift! It's wonderful that the product was easy to fit, looks neat, and provides good blackout.

Blinds2Go

Rated 5 out of 5 stars

Totally faultless

Totally faultless. From speedy receipt of samples, to easy ordering process and subsequent delivery! All went smoothly and we were kept fully informed of expected delivery date. Delivery was as scheduled by reputable courier.

21 August 2026
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Reply from Blinds2Go

Hi Margaret,

We're so pleased to hear that your experience was faultless, from the speedy receipt of samples to the easy ordering process and smooth delivery. It's wonderful that you were kept fully informed and that delivery was as scheduled!

Blinds2Go

Rated 5 out of 5 stars

Blinds2Go.

Blinds2Go.
We ordered 3 x No Drill Twist2GO Blackout blinds from Blinds2Go. The web site was very simple to use and navigate and the additional guides, available online, were very helpful. Prices were very competitive and we recommend paying for the Sure Size measuring cover. Delivery was very quick and the quality of the blinds were very good and simple to put up. We found that we had made an error with the measuring and because we had the Sure Size cover Blinds2Go quickly solved the issue. At all stages of our dealing with Blinds2Go we found the staff polite, efficient and very helpful. The communication between us and the Blinds2Go staff was excellent.
We would highly recommend Blinds2Go to anyone looking for blinds as they offer a wide range a good products together with excellent customer service.

16 August 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Hi Anita,

We are so pleased to hear you had such a positive experience with us! It's wonderful that our website and guides were helpful, and that you found our prices competitive. We're especially glad our Sure Size cover allowed us to quickly resolve your measuring error. Thank you for your kind words about our polite and efficient team; we truly appreciate your recommendation!

Blinds2Go

Rated 5 out of 5 stars

Excellent service from Blinds2Go

Excellent service from Blinds2Go. I was ordering replacement velux blinds, the process was seamless, and the blinds were delivered within a week.

20 August 2026
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Reply from Blinds2Go

Hi Julie,

We're so pleased to hear that ordering your replacement Velux blinds was a seamless process and that they were delivered so quickly! It's wonderful to know you had such a positive experience.

Blinds2Go

Rated 3 out of 5 stars

Absolutely love the blind

Absolutely love the blind, the only really disappointing aspect is that the valance keeps falling off. I ensured the tiled surface was clean and dry but the sticky pad simply isn’t strong enough!

21 August 2026
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Reply from Blinds2Go

Debs,

We're truly sorry to hear about the issue you're experiencing with the valance not staying in place. We understand how frustrating it can be when a product doesn't perform as expected, especially after ensuring proper installation. Your feedback is very important to us, and we will certainly look into this.

Blinds2Go

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